Pebbles Guest House

This is by far the worst place in Southampton. It’s dirty everywhere, there’s no hot water, and the room is freezing. The whole place feels like a complete junkyard.

Our room wasn’t ready because the lock was broken. The staff was friendly enough and offered to take us to another room instead. The room was in the back of the building with no external door lock and a bedroom lock that was some cheap lock from temu. The room was disgusting with a broken window and sheets that were stained with bits of tobacco in the duvet. My friend who i rented the room for discovered a pharmacy instruction leaflet for (and we googled the name) Siphilus medication. In short i immediately left with my friend after they, understandably didnt want to stay there. And instead took an early train home (as I couldn’t afford to get a replacement hotel room elsewhere) I did not bother asking for a refund or even speaking to the staff (who had left) because the building was so disgusting I knew that they would never give me my money back. I should have taken photographs but I wasn’t more concerned with getting my friend somewhere warm and dry. My advice, do not stay here.

Nearest to my workplace but no towel, bathroom no lights and the main door access is not working please do something.

I have stayed in hotels all over the world and this is the forest place ever. I have cuts from a srew sticking out of the bed. I had to ask for room to be hovered the maid left my door open inside was a MacBook and and my Apple Watch. There was no kettle this place is full of men who are residence. They walk around 1/2 naked and the shower only drips hot water. The police were outside tit stinks of ****. And I have bed bug rash. There is a dog wandering around ( love dogs ) but not mentioned in the profile. This is the worst place. Do not book

Basic room. Not clean. Picked up orange pill off floor. Cold tap did not work. Guy sleeping in entrance as left

The man I spoke to on phone about my trying to pay was great. The property was run down, poorly decorated, smelled of **** as soon as I opened the front door. Toilet floor dirty, one toilet's light was out. My room smelled of tobacco smoke, no kettle in room, curtains not fitted well, windows filthy, brown packing tape over part of the wall, bed hard and lumpy. I felt ill at ease all night. Very noisy neighbours and property residents. I felt like I was in a half way house. The front door didn't close. Really unpleasant experience as a disabled, solo, older woman. I made a short video but can't post.

The bathroom wasn’t clean, the room floor was dirty, there was toilet paper stuck on the ceiling, a strong smell from the bathroom.

accidently booked the wrong dates, couldn’t get through to anyone after ringing and ringing as well as leaving a numerous messages. communication skills are pretty useless. never had this problem before with any other air bnb company. £40 quid down the drain..

Ensuite room was adequate, with kettle & coffee etc, also a fan which was great as very warm. Kitchen available with microwave and washing machine. Digital lock on door a puzzle, took several attempts to open. Front door lock broken. Shower cubicle has several areas of no grout. Room and general areas could do with a touch up paint.