Leonardo Royal Southampton Grand Harbour

It was a great experience for us as a family, I have to booked 2 rooms to accommodate the family of four, everything was absolutely fantastic. Kids enjoyed the food. It was 9/10 stars for all, except that it took us so long to wait for the room that was interconnected with the other room. I was told at first that it was interconnected but then when we went in there it wasn’t. huge thanks to Ms. Nadia from the front desk who was there to help us and got everything sorted for 10 minutes. The staff were very nice, helpful and friendly 😊 we will definitely be back again.

We have stayed at the Leonardo Royal Grand Harbour Hotel for the third time and continue to enjoy consistently wonderful experiences. The hospitality is outstanding, with special thanks to Emily at the front desk for her friendly and professional assistance. The room was clean, the bed very comfortable, and breakfast offered an excellent variety, supported by attentive staff. A special mention to the lovely silver-haired gentleman with glasses for his exceptional service. Highly recommended. Will surely comeback. Thank you.

Friendly staff. Good location close to the sea, center and shopping center. The room was clean and the air conditioning worked well, it was warm. We were satisfied with our stay at the hotel.

Not a place I would go back to. Dirty and unloved

Nice clean and spacious hotel on the front at Southampton. Good location for cruise terminal and city centre. Room was excellent and had a balcony overlooking the estuary. Would stay there again.

Shattered glass in pool area . Rubbish surrounding pool , jacuzzi not working… again Guy at reception of spa rude . Didn’t get the room we booked.., had to go to reception to change room . Hotel loo

The hotel was lovely for a pre-cruise stay. I was upgraded to an executive room, which had a lovely balcony and lots of room. The Reception and Concierge staff were fantastic, as the hotel was full and very busy. Would recommend this hotel.

Reception was friendly breakfast was standard Asked for an hour extension on my checkout time, as I had work to do but I was refused and told I could work in the bar area. Which wasn’t suitable Room was nice and airy show was lovely

Great staff, beautiful hotel. Hotel a little tired but still would recommend highly. Only negative was no hot drinks from the bar when we got back. But it was after 10, so I’m guessing they needed to clean the machine