Adina Apartment Hotel Melbourne Southbank

Adina Apartment Hotel Melbourne Southbank Reviews

Adina Apartment Hotel Melbourne Southbank

99 City Rd, Southbank, Victoria, 3006, AustraliaView hotel details
Adina Apartment Hotel Melbourne Southbank
Adina Apartment Hotel Melbourne SouthbankAdina Apartment Hotel Melbourne SouthbankAdina Apartment Hotel Melbourne Southbank
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Guest Reviews of Adina Apartment Hotel Melbourne Southbank

9.1/10
Great
72 reviews
Verified reviews
Location9.6
Amenities8.9
Service9.0
Cleanliness9.0
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All reviews(72)
Positive reviews(70)
Reviews with photos/video(24)
Great location(33)
Large rooms(8)
Convenient location(7)
Clean pool(6)
Awesome kitchen(6)
Many amenities(6)
Average sound insulation(5)
Loved the view(4)
Negative reviews(2)
Hazrev
Studio View
Stayed in Jul 2026
Couple
3 reviews
7.5/10
Posted on Aug 25, 2026
I am impressed with the view from the hotel room. I would say the stay was decent and it has a microwave which is essential to heat up food especially during the winter. The room has an extra blanket. The reception is good at the start but after a few days, when I had some queries to ask, they weren't that helpful. The parking is quite expensive to say even if it's only 1 night. Overall, it was slightly above average kind of experience but good thing that there were some grocers and eateries nearby.
Response from Property: Hi Hazrev, Thank you for taking the time to share your detailed feedback. We’re pleased to hear that you enjoyed the view from your room and found the microwave and extra blanket useful during your stay. We’re also glad our convenient location, with groceries and eateries nearby, added to your experience.We’re sorry to hear that our reception team was less helpful when you had queries later in your stay. This is certainly not the level of service we aim to provide, and we appreciate you bringing it to our attention. We also understand your concerns regarding the parking charges and will take your feedback into consideration.Thank you again for your comments. We hope to have the opportunity to provide you with a more enjoyable experience on your next visit.Thanks and Regards, Angela Adina Apartment Hotel Melbourne Southbank
Thomas
Studio View
Stayed in Jul 2026
Business traveler
82 reviews
9.0/10
Great
Posted on Sep 1, 2026
The room is clean n spacious. Prime location. Staff are polite n helpful.
6/11
Response from Property: Hi Thomas, Thank you for your wonderful review! We’re delighted you enjoyed your stay and hope to welcome you back again soon.Warm Regards,Adina Southbank Management Team
Guest User
Studio View
Stayed in Jul 2026
Traveling with friends
2 reviews
9.7/10
Amazing
Posted on Aug 6, 2026
The room was excellent - quiet, tidy, and clean. The location was a little out of the way, but overall it was very convenient. I would definitely choose this place again next time I'm in Melbourne.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for your lovely review.We are delighted to hear that you found your apartment quiet, tidy, and clean, and that our location provided convenience during your stay. While we understand that we may be slightly removed from some areas of Melbourne, we're pleased that you still found us well-positioned for exploring the city and its attractions.Thank you for choosing Adina Apartment Hotel Melbourne Southbank. We truly appreciate your kind feedback and look forward to welcoming you back in the near future.
Guest User
Studio
Stayed in Jun 2026
Solo traveler
2 reviews
6.0/10
Posted on Aug 4, 2026
Absolute lack of room amenities gave me a chuckle, its 2026, why are cheap instant coffee sticks anywhere near these rooms when hotels hostels and bnbs everywhere else in the world have some approximation of a pod style machine in single rooms let alone king rooms. Room was dusty, with detritus on the carpet on arrival, there was a somewhat obvious hole in my sheets near the head of the bed, any attendant who made the bed couldn't have missed it so i can only assume no one really cares about working here enough to silently take care of something like that. Walls are so remarkably thin that I could hear an 'electric toothbrush' running in the next room, when I wasnt being shocked out of sleep by the sound of the toilet lid slamming down in the other next door room. miscellaneous pillow stain was an interesting one too. Even after leaving it topside, it wasn't changed for 2 days. Shower cant decide if it was to be scalding hot or arctic, but at least the pressure was pretty excellent. only things supplied in the bathroom was a single hairdryer, a water glass and a sanitary hygiene disposal bag. I'd love to know which accountant justified cutting Q-tips out of the room budget. The little downstairs cafe downstairs feels like it belongs in the backrooms attached to some forgotten convention centre, if sacrificing two bottles of water and a coffee maker in the rooms is what it took for this paltry excuse of a cafe to live, then I feel very sad for the future of Melbourne hotels. But again, i DID sleep very soundly for the majority of my stay. And a special shoutout to the gentlemen at the front desk, genuinely quite helpful and has a pretty great customer service attitude.
Anonymous User
Studio
Stayed in Jun 2026
Solo traveler
16 reviews
10/10
Outstanding
Posted on Jul 29, 2026
Highly recommended! The hotel is bright and conveniently located near public transport. The only downside is that there aren't many dining options nearby. It comes with a fridge and microwave, the room is spacious, and there's a desk perfect for working.
Original textTranslated by Google
Response from Property: Dear guest,Thank you for your great feedback and recommendation. We’re pleased to hear that you enjoyed our bright and spacious rooms, convenient location, and in-room amenities including the fridge and microwave. It’s also wonderful to know that the workspace was a useful addition for your stay.Thank you for choosing to stay with us, and we hope to welcome you back again in the future.Warm Regards,Adina Southbank Team
Guest User
Studio
Stayed in Jun 2026
Couple
7 reviews
10/10
Outstanding
Posted on Jul 21, 2026
Excellent location. Close to south bank, trams, trains, food. We ate at Asado! They had parking at Wilson Eureka across the road for $40 with multiple entries with a QR code and the spots were very very spacious (big enough for 4wds). Very clean rooms with a nice layout. Temperature of the room was good too. TV had hdmi and chrome cast.
Response from Property: Dear guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed our excellent location and found it convenient for exploring Southbank, public transport, and the many nearby dining options. It's great to know you appreciated the spacious parking arrangement, the cleanliness and layout of your room, the comfortable temperature, and the in-room technology, including Chromecast and HDMI connectivity.We truly appreciate your feedback and look forward to welcoming you back to Adina for another enjoyable stay!Warm Regards,RachelAdina Southbank Team
Guest User
Studio View
Stayed in Jun 2026
Couple
5 reviews
10/10
Outstanding
Posted on Jul 28, 2026
It was great to be close to the Yarra River, and the staff even upgraded my room, which made for a very pleasant and happy stay. I'd definitely use this hotel again.
Original textTranslated by Google
Response from Property: Dear guest,Thank you for your wonderful feedback.We’re delighted to hear that you enjoyed our convenient location near the Yarra River and that your room upgrade helped make your stay even more enjoyable. We truly appreciate your kind words and are pleased to know our team contributed to a memorable experience.Thank you for choosing to stay with us, and we look forward to welcoming you back again in the future.Warm Regards,RachelAdina Southbank Team
samuel eel
1 Bedroom Apartment
Stayed in May 2026
Business traveler
127 reviews
10/10
Outstanding
Posted on Jul 3, 2026
Location was great. Parking location wasnt the best but still bareable. Was just wilson parking opposite of the building. Room is clean and kinda spacy. Love the overall layout and space we have. The facilities here is extremely well equipped. Theres impressive items equipped in the room, washing machine, dryer , microwave, oven... you name it. I can surive here in a zombie apocalypse. It was an impressive experience. Service of reception was great. They tried to be helpful and response prompt. Appreciate all the effort here. I have no complains all was always amazed with how its done here. Loving the vibe and environment.... Was a great experience in overall here and definitely will be back again !!
Response from Property: Dear Samuel,Thank you for your fantastic review! We're delighted to hear that you had such an enjoyable stay and appreciated our convenient location, spacious and clean room, and the wide range of in-room amenities. We love your comment about being able to survive a zombie apocalypse with everything provided—it certainly gave our team a smile!We're also pleased to know that our reception team made a positive impression with their prompt and helpful service. While we understand the parking arrangement may not have been ideal, we appreciate your understanding.Thank you again for your kind words and for choosing to stay with us. We look forward to welcoming you back for another great experience soon!Warm Regards,RachelAdina Southbank Team
Novak001
1 Bedroom Apartment
Stayed in Mar 2026
Traveling with friends
194 reviews
10/10
Outstanding
Posted on Apr 12, 2026
The room was brand new and beautifully designed, and the kitchen was spacious enough. My favorite part was having a washer and dryer – after a few days of travel, doing laundry directly in the room was incredibly convenient! The location was also great, in a very trendy area.
Original textTranslated by Google
6/8
Guest User
Studio
Stayed in Aug 2026
Couple
1 reviews
9.0/10
Great
Posted on Sep 13, 2026
Friendly efficient staff at the desk and the room was clean and comfortable. I also used the pool for an early morning swim and it was lovely.
Guest User
Studio View - King Or Twin
Stayed in Jul 2026
Couple
4 reviews
9.0/10
Great
Posted on Sep 3, 2026
The room is spacious and clean. We get twin bed as per our request. All the basic items such as kettle, microwave, dining items are provided. We are able to move around easily as the location is within walking distant to train and tram station. We only stay 1 night so did not have time to check out the facilities.
Response from Property: Dear Guest, Thank you for your wonderful review!We’re delighted you enjoyed your stay and hope to welcome you back again soon.Warm Regards,Adina Southbank Management Team
Guest User
Studio View - King Or Twin
Stayed in Jan 2026
Family
6 reviews
4.0/10
Posted on Feb 20, 2026
I booked the room from 16–19 February, even though I was only arriving on the 17th. I didn’t mind paying for the extra night, as my intention was simply to give the hotel more time to prepare the room and ensure proper cleanliness. Unfortunately, the room condition upon arrival was disappointing: • The room was dusty • The sofa had visible stains • The cushion also had noticeable marks • The bedside table even had a dental mould left on it, which was extremely unhygienic Because of the condition of the room, I asked if the hotel could refund the night of the 16th. I understand that the hotel chose not to refund it, and that is completely reasonable. However, given that I had already paid for an extra day specifically to allow more time for cleaning, it was surprising to find the room in such a state. I hope the hotel can improve its housekeeping standards for future guests.
Response from Property: Dear Hiu,Thank you for taking the time to share your detailed feedback. We truly appreciate you choosing to stay with us and for even booking an additional night to allow ample time for room preparation. Your consideration makes it especially disappointing to learn that your arrival experience did not meet expectations.Please accept our sincere apologies for the condition of your room. The issues you described, dust, stained furnishings, and most concerning and the dental mould left on the bedside table fall far below our housekeeping standards. This is not reflective of the level of cleanliness and care we strive to provide, and we understand how upsetting and unhygienic this must have felt upon arrival. Your feedback has been shared directly with our housekeeping and management teams. We are conducting a review of our inspection procedures to ensure this does not happen again, and we will be reinforcing our quality control checks prior to guest arrivals.As a gesture of goodwill, we have processed a refund for one night’s stay in the amount of AUD 171.31 back to the credit card used for the booking. Please allow a few business days for the funds to appear, depending on your bank. The invoice has been attached on a separate email that we sent to you earlier. We truly appreciate you bringing this to our attention and hope we’ll have the chance to welcome you back for a much improved experience.Warm Regards,Adina Southbank Team
Guest User
Studio View
Stayed in Jul 2026
Couple
5 reviews
10/10
Outstanding
Posted on Aug 18, 2026
The location is fantastic and easy to get to. The room was incredibly comfortable; we got an upgrade to one with a washer and dryer, which was super convenient. The kitchen was very clean, perfect for some light cooking. We stayed for four nights and every day I just wanted to stay in bed – it was such a great experience.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for your wonderful review.We are delighted to hear that you enjoyed our fantastic location and found your apartment comfortable throughout your stay. It's great to know that the room upgrade, complete with a washer and dryer, added extra convenience, and that you found the kitchen clean and well-equipped for your needs.Thank you for choosing to stay at Adina Apartment Hotel Melbourne Southbank. We truly appreciate your kind feedback and look forward to welcoming you back for another relaxing stay in the future.
Guest User
Studio View - King Or Twin
Stayed in Jul 2026
Traveling with friends
23 reviews
10/10
Outstanding
Posted on Aug 17, 2026
Excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent!
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to let us know about your stay.I'm glad you enjoyed your time with us.Hope to see you again in the near future.Warm regards,Adina Melbourne Southbank
haohaokuaileba
Studio
Stayed in Jul 2026
Booked for others
4 reviews
9.5/10
Amazing
Posted on Aug 15, 2026
I stayed here myself and also brought my friend to stay. The location is excellent; it's a 5-minute walk to the station on the South Bank. The room is compact and has a microwave, which is convenient for preparing your own meals.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for taking the time to share your feedback.We are delighted to hear that you enjoyed our excellent location and found it convenient to explore the Southbank area. It's wonderful to know that both you and your friend chose to stay with us and that you appreciated the in-room amenities, including the microwave, which makes preparing simple meals easy and convenient.We strive to provide a comfortable and practical home away from home for our guests, so we're pleased that the room met your needs during your stay.Thank you for choosing Adina Apartment Hotel Melbourne Southbank. We appreciate your kind comments and look forward to welcoming you and your friend back again in the future.