AC Hotel Melbourne Southbank Reviews
AC Hotel Melbourne Southbank
201 Normanby Rd, Southbank, AustraliaView Hotel Details
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1 night
AC Hotel Melbourne Southbank Guest Reviews
4.3/5
Very Good
49 review
Verified reviewsLocation4.3
Amenities4.4
Service4.0
Cleanliness4.4
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All Reviews(49)
Positive reviews(44)
Reviews with photos/video(15)
Awesome stay(16)
Friendly host(11)
Awesome rooms(10)
Clean and tidy(8)
Negative reviews(5)
Sunny
Superior King Room With City View
Stayed in Jan 2024
Couples
10 review
Outstanding
Posted on Jan 25, 2024
Spacious room with amazing view. Super recommended to stay here if you got the budget, you won’t regret it!
Anjila55
Premium, Guest room, 1 King, City view
Stayed in Mar 2024
Couples
1 review
Posted on Mar 15, 2024
good as a gold. recommend…………………………………..:::::::::::::::::
Guest User
Deluxe 2 Double Bed Room
Stayed in Dec 2023
Family
8 review
Amazing
Posted on Dec 27, 2023
Good services. Location away from most commercial services.
Mark
Deluxe King Bed Room
Stayed in Oct 2023
Business travelers
1 review
Posted on Oct 15, 2023
Looks pretty good in general but, very windy outside downstairs. I checked in early and paid the additional check-in fee.
Upon entering my room I noticed the bath robe looked as though it wasn't cleaned. Given the price and standard of the hotel I would have thought they would catch this, especially since they had me waiting downstairs for ten minutes while a supervisor checked the roo
Guest User
Deluxe King Bed Room
Stayed in Apr 2024
Friends
1 review
Outstanding
Posted on Apr 6, 2024
Hotel was beautiful with amazing views of the CBD. Kristal was amazing and went above and beyond for us throughout the stay which made a huge difference and was extremely appreciated, so a special shout out to her!
Jasmine
Premium 2 Double Bed Room With City View
Stayed in Jan 2024
Friends
9 review
Outstanding
Posted on Jan 15, 2024
+: The premium double bed room with city view is beautiful and the amenities/facilities fantastic (beds were very comfortable, view was lovely, and the breakfast buffet bar had a wide selection of great options).
-: The room service menu is very limited on Sundays and Mondays.
Guest User
Deluxe King Bed Room
Stayed in Dec 2023
Couples
1 review
Outstanding
Posted on Jan 2, 2024
Stayed here over New Years and great location to walk to the events and home, safe area and staff and service were incredible. Highly recommend. Was able to drop off bags and room was even ready early with bags put in our room for us. Gym facilities were adequate for a good work out and clean. Fun evening activities in main lounge area with gin tasting and overall welcoming a**osphere. Highly recommend and will go back.
Guest User
Superior King Room With City View
Stayed in Nov 2023
Business travelers
1 review
Outstanding
Posted on Nov 26, 2023
This place is my new favourite. The staff are super friendly and accomodating and treating you like VIPs the minute you arrive. Beautiful venue with its views and amazing customer service .
Sarah
Premium King Bed Room with City View
Stayed in Jan 2023
Solo travelers
1 review
Great
Posted on Jan 26, 2023
Room view exceptional and reception Ms Sarah and Vanessa very welcoming. Unfortunately today there's water breakdown have to check our early. Hope it won'happen again
Guest User
Deluxe King Bed Room
Stayed in Jul 2023
Other
37 review
Very Good
Posted on Jul 13, 2023
I have been staying for a few times, it will be great if they can upgrade me to try their different room.
Guest User
Premium King Bed Room with City View
Stayed in Jun 2023
Couples
2 review
Posted on Jun 12, 2023
The room was great but the bathroom is slightly disappointing. Temperature of the shower head was very unstable, warm & hot water kept exchanging during the shower.
Zoltin
Deluxe King Bed Room with City View
Stayed in Aug 2022
Couples
2 review
Amazing
Posted on Aug 15, 2022
Everything is great during our stay. All the facilities are new, also having a Peloton for peloton users. Also a big thank you to the Mila, she made us feel like home during our stay.
The only issue I would think it's the location, you will have to taxi out, but it is a short distance to the city and south yarra/Prahran.
We really enjoyed our stay. Recommend.
Luvgirl
Deluxe King Bed Room with City View
Stayed in Jun 2022
Couples
2 review
Outstanding
Posted on Jun 17, 2022
pretty good
Sarah Wenxin Li
Deluxe King Bed Room
Stayed in Feb 2024
Couples
12 review
Outstanding
Posted on Feb 17, 2024
This hotel is the best hotel I have stayed in in Australia for more than ten days. Except that I think its location is not very good, everything else is very good. For a person who has traveled for more than ten hours, it is really great. It's great, but the room is too small. Everything else is very complete, including toothpaste, toothbrush and slippers. The 900 we stayed in is not bad hahaha. The parking fee is 20, which is a good deal.
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zhangmin1985
Deluxe 2 Double Bed Room
Stayed in Jan 2024
Family
46 review
Posted on Jan 8, 2024
After the reservation was completed, the front desk gave me the room card. I opened it and saw a large bed and a sofa. I immediately called Ctrip and went to the front desk to complain why I was given only one of the 2 large beds I booked. The front desk said that the order showed only one plus a sofa bed. I He said the order was not like this and showed them the English order. They contacted the agent and then changed my room. This experience was very bad.
Original TextTranslated by Google
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