Hotels near Barge Pier, Southend-on-Sea

What was supposed to be a relaxing weekend started off as very stressful indeed as neither of the receptionists knew what the parking rules were so despite having downloaded the parking app before we left home, on arrival, when we queried why we could only pay until 6pm we were told there was an error on the app but not to worry, if we got a ticket we could claim a refund as a member of staff had done recently. After an hour of driving around trying to find where we could park, even asking a traffic warden who was only on 'transmit mode' and kept repeating it was the hotel we needed to speak to and they must have given us an incorrect code, we parked up outside the hotel where we'd first parked and paid for the parking to 6pm despite being told by the hotel it was to 9pm and as there was a show on at the Cliffs there would be traffic wardens about. We weren't offered the option to book breakfast on check in and so decided having read the mixed reviews to not bother and would go out the next day and get something in Southend. The triple room we booked was very comfortable and once we'd put the heating on, soon warmed up. There were plenty of amenities in the room - the only thing missing were glasses - but there were coffee mugs. The location is perfect for The Cliffs Theatre and there are plenty of good restaurants within walking distance. The whole experience though could have been much better and less stressful if we'd been given correct information on the parking. At 6pm we got a reminder our parking was due to run out and we then booked the next 24 hours. Fortunately we didn't listen to the receptionist who told us we didn't need to worry about parking until 11am the next day. There was a wedding fayre on at the weekend - let's hope anyone booking a wedding there ensures their guests come by train or they get better information on the parking than we did - otherwise they could miss the wedding whilst driving around trying to find where / how to park!!

We stayed here and got married there too The rooms were great comfortable and clean and friendly reception staff too. The wedding was fabulous can't thank sue enough for sorting out the whole day it went perfect 🩵. All family and friends who stayed said it was beautiful and lovely rooms. The food was fantastic no complaints there everything was perfect And all staff that worked that day for the wedding I'd also like to thank,you all did a marvelous job Hayley from events was great too always getting back to me when I asked 100 questions 😆 and always kept me upto date Can't thank holiday inn southend enough you made our perfect day even more perfect

Good service,nice staff,recommend