Courtyard Detroit Southfield

Es not my first option, don’t have breakfast included, it have a restaurant , is not open all the time, couple of hours in the morning and couple during the nights, for business trip is okay but enjoy I dont think so, don’t clean to often.

Arrived at the Marriott on July 10th with fresh towels. But I didnt receive clean towels July 11th and July 12th. My room was never cleaned the 3 days I was there. My garbage was never emptied. The customer service was horrible. We ask over and over again if we could receive clean towels but they never came to our room. There is NO CONTINENTAL breakfast as this particular hotel. People are not on the same page. They have a bar and Starbucks in the inside but I never seen a bartender or a barista serving people. I think the bar is for show. I always told that it was only housekeeping on July 11th. I am not the only one complaining

Room did not seem clean, show curtain was on the couch when we arrived. There was not enough sheets, blankets or pillows for the pull out sofa bed even though we noted we would have 5 guests. Loud guests running though the halls late at night.

This hotel was terrible check in was terrible the front clerk was arguing with customers. The only one working. We arrived at 5pm. For check in didn't get a room till 11pm. Was told housekeeping were still cleaning rooms. When finally able to check in rooms was NEVER CLEANED in had to get another room. That room as clean but NO AIR CONDITIONER. plugs on night stand didn't work. And I had to lay on the floor just to get air in use my portable handheld fan. No we couldn't go to another hotel because of the storm and Everyone was Sold out!!!

Room surfaces were clean but the room smelled and was unpleasant to be in very long. The worst part was there was an almost empty roll of toilet paper in the bathroom and no extras. Went to front desk and they said they’d have someone bring. Never came. Toilet paper is a pretty big deal. We bought our own TP.

The front desk ladies are friendly and really nice. I'm planning to stay there again

i wasnt advised at check in if there was hot water avaiable for tea and coffee in the lounge, nor any details on breakfast

Please, replace those filthy chairs in the guest rooms. I switched rooms twice, and the chairs were filthy in each room.