Comfort Suites at WestGate Mall

Easy, convenient off highway to a clean, large, quiet room. Nice breakfast. Lots near by. Will stay again.

When I went to my room. I checked out the bathroom and the other areas and everything appeared to beclean and sanitized. But when I got in bed and pulled the covers up I smelled something horrible like ( a sweaty arm pit) I got up turned On the light and found the smell was coming from the comforter they That had been covered with the coverlet. The comforter was soiled with what looked like some type of body fluids there were several yellow stains on the comforter. I pulled the comforter off the bed and found a blanket in the closet for cover. Needless to say I was disgusted and nauseous from that experience and exposure.

The trip lasted about six days and went very well. A huge thank you to the wonderful staff who would be very helpful and answer all my questions. The cleaning staff were extremely nice and thankful for keeping our hotel room clean along with stocked with the essentials. Overall, this trip wouldn’t have gone so smoothly without the wonderful staff.

Took while for ac to work through the room. While i mean i took phone call, used restroom took two showers.

For some reason the internet was down so there was no tv, computer usage and the front desk had to walk you to your room since the keys could not work

Check in was quick and efficient, the room was as expected for a quick night in and out. The staff was very nice!

Bed was not comfy and pillow lacking. It was just for a quick sleep, but could be in better shape. Breakfast just ok

Check in staff was rude and acted as if doing me a favor. Desk personnel mumbled making it extremely difficult to hear over blaring rap music and water feature. Room 119 smelled terrible like a wet dog. Excessive noise from HVAC so we requested another room. Was told that wasn’t an option so we gathered our things and were ready to leave when another desk person “checked with her boss “ to get us another room. Confirmed room change and moved us to 103. Also reaked of dog. Pet friendly dog policy needs revisited with staff and cleaning crew! Rude, inattentive behavior of desk personnel needs addressed. Sorry Spartanburg Comfort Inn, but we won’t be staying with you in the future. Terrible decision on my part and a poor $160 decision on my part compared to other Comfort Inns I’ve stayed in. Motel 6 here I come!