Centennial Hotel Spokane

This was my second-worst experience with a hotel ever. The room wasn't clean and they didn't fully clean it (meaning the bedding mostly) after three requests to do so. Housekeeping left a queen sheet on a king bed, leftover burger and fries in the fridge, a filthy remote, residue on the bathroom counter, a white substance on the bathroom door, and smaller stains (cigarettes?) on the sheets. When I complained about the sheets, the front desk gave me king sheets, which I had to put on myself. That's when I saw the stains on the blanket and other sheets. I tossed the blanket on the floor (didn't need it because the AC didn't work and made it through the night. In the morning I shared my pictures with the front desk, and they assured me that they would do a thorough cleaning. When they finally got to it (sometime after 4pm), they emptied the leftover food, wiped the bathroom counter, but didn't clean the remote, the light switch, or the door. They tossed the same soiled bedding back on the bed without even trying to "make the bed." I went down again and asked for my room to be cleaned. When I came back that evening, the sheets were new, but they put the same stained blanket back on the bed. I then took the blanket and remote to the front desk and left them there, as they clearly weren't getting the picture. All they did was knock off $20 from the bill. So, my employer, who didn't have to deal with the uncleanliness is the only one that got anything. Never stay at this hotel!

They offered an upgrade, we were thrilled with the room and the serve was incredible.

There is no extra blankets in the room, so in search of them, I opened all the drawers and found some garments left by previous guests. The front desk staff came right away to bring the blanket and bagged away the clothing in the drawer. The Starbucks coffee only open in the morning hours, it was close when I finished checking out. The hotel is huge, easy to get lost within, and no signage as how to walk through it to the bridge connecting to the beautiful park across the river

Location, service amenities and most importantly cleanliness were all excellent. Room was comfortable and quiet.

Horrible check in experience; we arrived at 4:00 for check -in, only to discover cars backing-up onto the street. We inched into the lot and finally my spouse hopped out and went into the lobby. There was at least 30 people in line, waiting to check in. It turns out there was a high school program in the area, along with a concert that night; apparently everyone decided to check in at the same time! So, we get to the receptionist and we are told our room isn't ready.....WHAT? We are told she will text us when we could check in. 1 1/2 hours later , no text. We go back to the hotel, the line is gone, and we tell them we've heard nothing but have plans for the evening. This receptionist upgraded our room because of the inconveniences. From then on, no issues; it was a nice, clean, comfortable room.

Gym hard to find, but other than that, pleasant staff and clean rooms.

We were only here for a sporting event at the Podium which is within walking distance. The room was clean. The view of the river was nice. The only issue was the shower did not drain that well after a few minutes.

Spontaneous Weekend getaway for a relaxing and comfortable time. The Centennial is centrally located in a good area and is convenient for food, shopping and entertainment. The staff is always accommodating and friendly.It’s the place to stay when visiting.

Wrote a review directly to the hotel so will keep this shorter. Check in clerk was amazing.. but Husband stuck in elevator for 20 minutes no one helped until I climbed down from the 5th floor to the lobby with my baby and my pregnant stomach. Responded to pretty rudely by other person at front desk Beautiful hotel and location is amazing Room was a little on the dirtier on the other side Small fruit flies flying in the sink , pillows were dirty some lights didn't work Didn't really care about those things until was told hotel denied this elevator incident happening. Conflicted if I would ever stay here again. Contacted trip.com and even though it is not their fault they still provided comfort and support but the hotel denied this even happened ??? So leaves a very bad taste in my mouth. Expected something different from a nicer hotel like this