Punthill Spring Hill Reviews
Punthill Spring Hill
40 Astor Terrace, Spring Hill, AustraliaView Hotel Details
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1 night
Punthill Spring Hill Guest Reviews
4/5
Very Good
124 review
Verified reviewsLocation4.1
Amenities4.1
Service4.0
Cleanliness4.0
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All Reviews(124)
Positive reviews(110)
Reviews with photos/video(6)
Awesome stay(7)
Friendly owner(5)
Negative reviews(14)
Lendra
Superior Studio Apartment
Stayed in Jun 2024
Family
2 review
Amazing
Posted on Jun 25, 2024
Nice place clean. Nice hot water. All good.
Response from Property: Thank you for your feedback regarding your recent stay at Punthill Spring Hill. We are so glad you found our hotel comfortable and clean.We look forward to seeing you on your next stay.
Guest User
Superior Studio Apartment
Stayed in Mar 2024
Family
2 review
Outstanding
Posted on Mar 27, 2024
Easy to walk to CBD. receptions are all kind and friendly. there are house keeping services every single day. I love this place so much. I should come here next time.
Response from Property: Thanks for your feedback, we are so glad you enjoyed your stay and look forward to seeing you next time!
Mio
Studio Apartment
Stayed in Feb 2024
Solo travelers
2 review
Posted on Feb 9, 2024
Poor hygiene, cockroachs deadbody is sticking on the wall. The entrance is decorated perfectly to cover poor hygiene, dusty and unclean situation inside. Yelow and dusty bed sheet. Very unpleasant experience over there. They will not give you full refunded even they don't meet the cleaning standard.
Response from Property: Thank you for investing the time to provide feedback about your recent stay at Punthill Spring Hill. We're obviously very disappointed that the room you were checked into at Punthill Spring Hill was not up to our usual high standard. Our team member offered two cleaned rooms, however you took the initiative to leave, despite two cleaned rooms were ready to host you. We hope you will choose us again!
Guest User
Studio Apartment
Stayed in May 2024
Family
2 review
Posted on Jun 9, 2024
The apartelle's pin on the google map is across the street. Drivers always park across the street. The property is located about 20 mins away from the city center. There's a restaurant on the ground floor that offers breakfast, lunch & dinner.
The apartelle provides toiletries & coffee. Towels & other toiletries are available for self service refill at the lobby area.
Response from Property: We're glad your experience at Punthill Spring Hill was positive and look forward to welcoming you back to the hotel. We appreciate you taking the time to share your experience.
Anonymous User
Superior Studio Apartment
Stayed in Oct 2023
Family
1 review
Very Good
Posted on Oct 21, 2023
A nice place to stay. Small little kitchen was helpful.
Response from Property: We're glad your experience at Punthill Spring Hill Brisbane. was positive and look forward to welcoming you back to the hotel. We appreciate you taking the time to share your experience. Thank you for your feedback regarding your recent stay at Punthill Spring Hill Brisbane. We're so glad you found our hotel comfortable and clean.We look forward to seeing you on your next stay.
Guest User
Studio Apartment
Stayed in May 2023
Couples
3 review
Very Good
Posted on May 4, 2023
Stayed for one night in standard room and was great overall. Bed was comfy, great kitchen facilities, and nice area. Could do with an option to stream on TV.
Response from Property: We are glad that you are happy with your room and our services. We wish you all the best in the future.We hope to have you stay with us again when you have a chance to come to Brisbane.Kind regards,Punthill Springhill Team
Lillian
Superior Studio Apartment
Stayed in Aug 2023
Family
4 review
Great
Posted on Aug 31, 2023
A quiet place near the town centre, amenities were average
Response from Property: Thanks for taking the time to share. We look forward to seeing you next time.
Jen Steel
Studio Apartment
Stayed in Apr 2023
Couples
1 review
Outstanding
Posted on May 12, 2023
Receptionist is extremely helpful 10 out of 10 for him.
Response from Property: Dear Jen,Thank you for your amazing reviews. We are glad that we have offered you an enjoyable stay.We wish you all the best and hope to have you stay with us soon.Team @Punthill
Ryan McLean
Studio Apartment
Stayed in Jun 2022
Friends
1 review
Outstanding
Posted on Jun 22, 2022
Thoroughly enjoyed staying here, great location, clean room, great layout, easy check-in and extremely friendly staff. Highly recommended and will stay again!
Response from Property: We are glad that you are happy with your room and our services. We wish you all the best in the future.We hope to have you stay with us again when you have a chance to come to Brisbane.Kind regards,Punthill Springhill Team
Guest User
Studio Apartment
Stayed in Dec 2023
Other
1 review
Outstanding
Posted on Dec 30, 2023
Wonderful
Response from Property: thanks for your feedback
Guest User
Studio Apartment
Stayed in May 2024
Other
6 review
Posted on May 21, 2024
I used Sydney Central Railway Station's location to find a hotel, and this hotel popped up and said it was 3km away. After arriving in Sydney and taking a taxi I discovered that the hotel was 90km away. It cost over 7000 for 5 days and there was no refund for even a penny. **.
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Response from Property: Thank you for your feedback. We would like to inform you that our property is located in Brisbane, not in Sydney. We hope you will have the time to review the correct hotel.Kind regards, Team Punthill Spring Hill
Anonymous User
Superior Studio Apartment
Stayed in Aug 2023
Family
8 review
Great
Posted on Aug 27, 2023
It's cost-effective, but it's a bit far from the central station, and you need to climb a little bit. The sound insulation of the room is not very good. Fortunately, the road where the hotel is located is not so noisy. There is a kitchen, so you can get some food for yourself, which is very convenient.
Original TextTranslated by Google
Response from Property: Thanks for your review, we are glad you enjoyed your stay.
Guest User
Studio Apartment
Stayed in Aug 2023
Solo travelers
4 review
Amazing
Posted on Aug 18, 2023
The room type of the hotel is super positive, the area is large enough, and there is a kitchen inside. The bed is a two-meter bed. The service at the front desk is super warm, one is very handsome and the other is very enthusiastic called yew.
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6/7
Response from Property: Thanks for your review, we are glad you enjoyed your stay.
Anonymous User
Studio Apartment
Stayed in Dec 2023
Solo travelers
10 review
Very Good
Posted on Dec 8, 2023
The location is relatively remote, the facilities are simple and old, and the public elevator walkways are quite narrow. If location is not a priority, it is generally not recommended to consider it. After all, the room rate is not cheap.
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Response from Property: thanks for your feedback
Anonymous User
Studio Apartment
Stayed in Jan 2023
Solo travelers
10 review
Outstanding
Posted on Jan 12, 2023
The environment is good, and the traffic is very convenient. It takes only 5 minutes to walk to the central station. Even if you drag your suitcase, you can take the airport line. There are restaurants and bars nearby, but due to the epidemic, many of them seem to be closed. It is also very close to Queens Street and some attractions in the city, about 15 minutes
Original TextTranslated by Google
Response from Property: Hi there, Thank you so much for the amazing review. We are glad that you have enjoyed your stay and the service provided by our lovely staff. We look forward to your next stay with us. Best Regards, Punthill Team
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