To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(50)
Positive reviews(43)
Reviews with photos/video(7)
Negative reviews(2)
Guest User
Traditional King Room
Stayed in Jan 2024
Travel with friends
21 review
4.7/5
Amazing
Posted on Feb 24, 2024
Very clean with variety of breakfast buffet choices. Staff is also very polite and ready to accommodate guests. Nice and stylish reception area. Good security system at the gate with every vehicle checked before entering the premises.
Guest User
King Room with Mountain View
Stayed in Dec 2023
Couples
9 review
4.7/5
Amazing
Posted on Jan 24, 2024
Very good service. Excellent room with auto upgrade as a Marriott Bonvoy member. It was a happy stay.
Guest User
Single Bed Room
Stayed in Oct 2023
Solo travelers
1 review
3.7/5
Posted on Nov 4, 2023
The location was kind of convenient but then again, to what?
The service was friendly, proficient and professional.
I spilled a beverage on the bathroom floor so I used some tissues to wipe it off, lo and behold the tissues turned black. I was gobsmacked. Similar situation occurred in the living area with identical results. So needless to say hygiene is not of primary importance. Also when closed the toilet seat, the rear of the cover was stained with, I would imagine, urine.
The Kitchen: The Chef and the maitre de saved the day as the dinner was of a very high standard, Congratulations guys, well done ๐ โ๏ธ
Niranjan Naik
Single Bed Room
Stayed in Aug 2024
Couples
4 review
5.0/5
Outstanding
Posted on Sep 17, 2024
Excellent service and food
Roam36493241242
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Nov 19, 2024
Everything was good at hotel, specially the housekeeping person WASEEM was very helpful with all services.m and also guide us the places to explore with best view in srinagar. All other staff members were also just a call away for the help at any time.
Response from Property: Dear Guest, Greetings from Four Points by Sheraton Srinagar We appreciate you taking the time to share your valuable feedback with us. At Four Points by Sheraton Srinagar, we strive in providing Honest, uncomplicated, comfort and we are glad to learn that you enjoyed your stay with us and loved all our facilities. We are glad to place your appreciation of our associates and ensure we communicate your acknowledgment to them. We thank you for your kind words of appreciation and look forward to hosting you again. Warm Regards Sheikh Mudasir
Venkatrathna T
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jul 14, 2024
We stayed for 5 nights and the stay was comfortable and good. Very courteous staff. Good breakfast spread. Special thanks to Ishwak, Arhar, Nasir Ali, Sajad Nabi all from F&B. Very hospitable and courteous. Nasir Ahmed and Muzamil from house keeping were so helpful and always available. Asif in front office was very helpful and friendly. Overall a very nice and I recommend this hotel and it is value worth the money. Location is good and not crowded.
Response from Property: Dear Guest, Greetings from Four Points by Sheraton Srinagar We appreciate you taking the time to share your valuable feedback with us. At Four Points by Sheraton Srinagar, we strive in providing Honest, uncomplicated, comfort and we are glad to learn that you enjoyed your stay with us and loved all our facilities. We are glad to place your appreciation of our associates and ensure we communicate your acknowledgment to them. We thank you for your kind words of appreciation and look forward to hosting you again. Warm Regards Sheikh Mudasir
Guest User
Stayed in Nov 2024
Couples
5.0/5
Outstanding
Posted on Dec 18, 2024
ew for Sheraton Srinagar โThis was my second visit to Srinagar, and my first stay at Sheraton Srinagar. The experience was wonderful! The staff were very lovely and helpful, especially Usman Tahir, Chef Waseem Khan, and the entire team. A small suggestion for improvement: please consider enhancing the breakfast menu for more variety. Thank you to the Sheraton Srinagar team for making my stay memorable!โ Let me know if youโd like further refinements!
Guest User
Stayed in Nov 2024
Family
5.0/5
Outstanding
Posted on Dec 1, 2024
First of all I would like to say many many thanks to Chef Vaseem and Sahnwaz for excellent preparation of food I don't have words on how to explain my happiness the way they give me the food which was absolutely fantastic mind blowing , what taste of food we went for family Lunch and had excellent food , the quality of food was really good. Thanks the chef keeps preparing lovely food
pantyparty
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Oct 28, 2024
Had the good fortune of meeting Mr. Tramboo, the owner of the Four Points, on the plane to Srinagar. He suggested we stay at his hotel, and Iโm happy we did. He also recommended some places to visit in Srinagar. The hotel has great service, location and food. Rooms were very nice.
Response from Property: Dear Guest, Greetings from Four Points by Sheraton Srinagar We appreciate you taking the time to share your valuable feedback with us. At Four Points by Sheraton Srinagar, we strive in providing Honest, uncomplicated, comfort and we are glad to learn that you enjoyed your stay with us and loved all our facilities. We are glad to place your appreciation of our associates and ensure we communicate your acknowledgment to them. We thank you for your kind words of appreciation and look forward to hosting you again. Warm Regards Sheikh Mudasir
Hammad H
Stayed in Sep 2024
Business travelers
5.0/5
Outstanding
Posted on Oct 26, 2024
Came here for business trip with tata group, went to gulmarg wonderful Kashmir wonderful stay at 4 points Usama,Mubashir was amazing at front dest. Food quality at the hotel was amazing, rooms were very clean very spacious, overall stay was good.
Response from Property: Dear Guest, Greetings from Four Points by Sheraton Srinagar We appreciate you taking the time to share your valuable feedback with us. At Four Points by Sheraton Srinagar, we strive in providing Honest, uncomplicated, comfort and we are glad to learn that you enjoyed your stay with us and loved all our facilities. We are glad to place your appreciation of our associates and ensure we communicate your acknowledgment to them. We thank you for your kind words of appreciation and look forward to hosting you again. Warm Regards Sheikh Mudasir
KishanGoenka
Stayed in Sep 2024
Couples
4.0/5
Very Good
Posted on Oct 11, 2024
We two couples stayed for four nights in Four Point By Sheraton Srinagar in October 2024 during Puja Holidays. Rooms were clean n well loaded. Though there is no view from rooms and neither any garden in hotel over all ambiance was good. Every day Breakfast was like celebration. Spread were sumptuous n yummy everyday with variations. Thanks to Chef Waseem Khan for taking special care of our requirements and made our stay memorable.
Response from Property: Dear Guest, Greetings from Four Points by Sheraton Srinagar We appreciate you taking the time to share your valuable feedback with us. At Four Points by Sheraton Srinagar, we strive in providing Honest, uncomplicated, comfort and we are glad to learn that you enjoyed your stay with us and loved all our facilities. We are glad to place your appreciation of our associates and ensure we communicate your acknowledgment to them. We thank you for your kind words of appreciation and look forward to hosting you again. Warm Regards Sheikh Mudasir
Adult9
Stayed in Aug 2024
Travel with friends
4.0/5
Very Good
Posted on Sep 4, 2024
Nice good hotel.Very big rooms without view.Breakfast spread is decent.chef was always present in dining hall.Dinner/ lunch had limited options. Front desk and housekeeping good.Reasonably priced. Shall visit again if opportunity granted
Response from Property: Dear Guest, Greetings from Four Points by Sheraton Srinagar We appreciate you taking the time to share your valuable feedback with us. At Four Points by Sheraton Srinagar, we strive in providing Honest, uncomplicated, comfort and we are glad to learn that you enjoyed your stay with us and loved all our facilities. We are glad to place your appreciation of our associates and ensure we communicate your acknowledgment to them. We thank you for your kind words of appreciation and look forward to hosting you again. Warm Regards Sheikh Mudasir
JDN0908
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Aug 30, 2024
Superb hotel . Small but extremely neat and the service was phenomenal. Check in was super quick and they made sure we all got rooms on the same floor since we were a group of 7 . Welcome drink was a hot Kawa with honey . And since I donโt have honey they insisted on another welcome drink . So I requested for a masala tea which they delivered piping hot to my room just after check in . The room itself was large spacious and very comfortable. A verandah outside facing the main road .. yes a bit of noise with cars honking etc but honestly didnโt bother us . Adequate drinking water 6 bottles for just two of us ! Breakfast was ok . They can improve quality of taste , food and presentation. But the service at breakfast is so good that it compensates for everything. We also booked a car for sightseeing and airport drop . The hotel was very helpful I guiding us where to go in our limited time frame . Thank you Sheraton .. it was a very good and comfortable stay
Response from Property: Dear Guest, Greetings from Four Points by Sheraton Srinagar We appreciate you taking the time to share your valuable feedback with us. At Four Points by Sheraton Srinagar, we strive in providing Honest, uncomplicated, comfort and we are glad to learn that you enjoyed your stay with us and loved all our facilities. We are glad to place your appreciation of our associates and ensure we communicate your acknowledgment to them. We thank you for your kind words of appreciation and look forward to hosting you again. Warm Regards Sheikh Mudasir
12345567784849
Stayed in Jul 2024
Solo travelers
5.0/5
Outstanding
Posted on Aug 20, 2024
Mudassor, Ishfayke, Tahir, Eljaz, Firdaus, Bilal, Nitesh Dhar, Furkan, Feroze and (whoever else Iโm forgetting and combining with Four Points Sonmarg) were beyond exceptional, including the gatekeepers. Location and food were top-notch :)
Response from Property: Dear Guest, Greetings from Four Points by Sheraton Srinagar We appreciate you taking the time to share your valuable feedback with us. At Four Points by Sheraton Srinagar, we strive in providing Honest, uncomplicated, comfort and we are glad to learn that you enjoyed your stay with us and loved all our facilities. We are glad to place your appreciation of our associates and ensure we communicate your acknowledgment to them. We thank you for your kind words of appreciation and look forward to hosting you again. Warm Regards Sheikh Mudasir
Mayank B
Stayed in Jul 2024
Family
4.0/5
Very Good
Posted on Aug 9, 2024
Good hotel. Great staff. Extra ordinary service. I stayed with my family. Hotel staff was very responsive. Sharif at the restaurant and Tahir at frontdesk and sarfaraz at the security were extremely helpful during our stay. Only feedback I have is that they should hire some women staff. Given a lot of their customers are women, Hotel should have women in the staff as well. Also they should have a concierge. We had to rely on third party to arrange our trips.
Response from Property: Dear Guest, Greetings from Four Points by Sheraton Srinagar We appreciate you taking the time to share your valuable feedback with us. At Four Points by Sheraton Srinagar, we strive in providing Honest, uncomplicated, comfort and we are glad to learn that you enjoyed your stay with us and loved all our facilities. We are glad to place your appreciation of our associates and ensure we communicate your acknowledgment to them. We thank you for your kind words of appreciation and look forward to hosting you again. Warm Regards Sheikh Mudasir