El Marsa

First of all, thank you to Rachida, Adel and Abdelkrim, the hotel receptionists, for their professionalism🤝👍 …READ MORE Type of tripHolidays · Family Rooms3.0Service3.0Location3.0 Hotel highlightsBeautiful panorama RoomsSo this is the first time in my life that I have noticed that the width of the mattress is greater than the width of the box spring by more than 40 cm. Where is the Director, he is the guarantor of the STATE hotel when you buy the box springs, make sure that the width of the mattresses is identical to the width of the box springs. This is very serious, we had to put the mattresses on the floor to sleep comfortably because otherwise you fall every time, really very serious CHANGE YOUR BED SPRINGS QUICKLY😡🚨🚨🚨🚨🚨 Fortunately, the air conditioning worked very well, otherwise I would not have stayed 1 more day. Nearby activitiesSea trip via pleasure boats SecurityNothing to say Security on the private beach 👍🫡 Security at the entrance and in the hotel 👍🫡 Security at the port daily presence of the gendarmerie because their premises are next door 👍 Pedestrian accessibilityEasy accessibility knowing that the hotel is less than 500 meters away Food and drinksWe opted for the breakfast included formula frankly it's good but don't be complicated it's almost every day the same thing vary your desserts a little put fruits different drinks offer different breakfasts every day🧐🧐 Interesting detailsIn the bathroom to shower you have to turn on the tap and wait at least 10 minutes for hot water is this normal for a 4⭐️⭐️⭐️⭐️ A hair dryer out of order despite the intervention of the technical manager who did nothing during the stay to solve the problem😡

We booked last week for today and we were told that there was no reservation because a group was coming, I have never seen that even though I am a regular customer. It doesn't bother him that I find myself without a hotel

Réservation faite mais non respectée par l hôtel.qui nous dit qu il n y a plus de chambre en arrivant...chambre nulle et sale! Mauvaise nourriture et aucun sens du service. Pas professionnel du tout! et piscine remplie et ouverte mais "soit disant fermé "éviter absolument et aucun respect pour les clients.

Merveilleux séjour, mieux qu'en Tunisie ou la Turquie, disponibilité, hygiène et confort,extrême gentillesse de tout le personnel, surtout le jeune Meziane Amine, pourquoi aller ailleurs,j'y reviendrais l