Find 5-Star Hotels in Sanya

I had such a great experience at this hotel in Sanya! The location is perfect—just a short walk to the beach and surrounded by all the spots you’d want to explore. The pool was super nice, perfect for chilling when you don’t feel like heading to the ocean. The best part? I got upgraded to a better room by the sweetest receptionist ever, Xiaojing 小静 (seriously, she’s the best!). The upgraded room had the most stunning beach view—I didn’t want to leave! If you’re looking for a spot with amazing vibes and top-notch service, this is it. Can’t wait to come back!

We've stayed at pearl river garden for 3 nights, overall, we have enjoyed our stay. Everyone at the hotel are so friendly and welcoming from the day we arrived. (Which we value this more than anything) Special shout out to Jim, who has made the stay very memorable. The room is clean, though not very spacious, but it was ok for us, a family of four. Great location, probably one of the best locations in the area, easy access to the beach, very family friendly. The only drawback, if there is any, would be the pungent smell that hits me every time I walk in the room, I'm guessing it's the cleaning chemical they use around the hotel rooms. All in all, Thank you Jim and everyone in the hotel for looking after us during the stay, will definitely recommend anyone who wishes to stay in the area. This is a geniuen review made after the departure (not some awkward on the spot review). I hope this is useful to others.

The hotel was decent but didn’t quite have a grand or true 5-star feel. The room was spacious and clean, but the view was just okay, as the jetty somewhat disrupted it.

Breakfast is great with variety of buffet line esp cheese and western breakfast. Hotel is close to dadonghai beach, 5 minutes walk and beside hotel is a shopping mall having food market in the night. Room is beautiful , only bathtub is outside the btahroom which may not be functionally conveneint.

The big issue was nobody could speak English and everyone could speak Chinese and Russian. People from reception wasn't really keen to help at all.When I booked the hotel I chose to book with some gifts. Those gifts no one gave me but when I asked at the reception they gave me some vouchers without explanation. So if you can’t speak Chinese don’t bother to book an offer with gifts provided. Although the hotel has a great location and the view is amazing.

I had a pleasant stay. The room is very small, but clean. The furniture is old and a little out dated. The hotel staff including the concierge were friendly and accommodating, Vanessa was the only staff to speak English. She gave me so much help and services. The hotel location is great with a private lounger on the beach. The breakfast was rich. The hotel allowed me to check out late which was nice of them, I had an afternoon flight.

Thanks to Butler Wendy who is helpful in helping us upgrade to a Bigger and Better Sea View Apartment. It comes with a bathtub on the balcony. We just arrived at the hotel (after a red eye flight), she recommended a Coconut Chicken Hot pot next to the hotel and even brought us there. She constantly checks in with us to ensure that our stay is comfortable. Pros: 1. The location is convenient near the Sanya City so traveling around for food and attractions is easy with DiDi (taxi). 2. The bed is comfy. The apartment comes with a washing machine, fridge and induction cooker (but may have to ask them for the pots) 3. Breakfast is a good spread with Chinese and Western food options. Most importantly, breakfast time is till 1 pm. Cons: 1. Wifi is very very weak, and can't be used at all. And being a tourist (foreigner) we have to use our precious data roaming. 2. There is no chair and table at the balcony which does not allow us to sit and relax at the balcony. 3. The Swimming pool strangely is located outside of the hotel in a public space. So it feels weird going down for a swim. 4. There is no beach front but there is a beautiful pathway leading to Phoenix Island, so the walking and jogging is pleasant.

Right across the street from a pleasant beach, a short walk to plenty of restaurants, and only about 20 minutes to the airport. The staff greeted us and helped us bring our luggage all the way to the room. The room itself had a bathtub on the balcony overlooking the ocean. It was too cold to swim, but the pool looked amazing, with water slides and a floating obstacle course. There was a kid's playroom with hours of stuff for them to do. Lots of extras, like a nightly BBQ, fish foot baths, and various activities throughout the day. I wish I stayed here longer!

Pros: - Friendly & helpful staff: the reception desk managers are quick & obliging, will call a taxi for you & answer all the questions. And even though there's an evident problem with communicating in English, as only a couple of managers speak it, you will get the assistance with every issue asap, as the team uses translating apps. Same way there's always a safeguard at the pool from early morning till the late evening. The cooks & waiters do their best during the breakfast time & the buffet table is organized quite comfortable. And special thanks to the ladies responsible for housekeeping, they are real fairies. You don't see them, but everything is clean & shining every day. - Ideal location: it took 22 minutes to get to the hotel from the airport by taxi & approximately the same time to get to Yalong bay. We needed just 11 minutes of walking to get to Dadonghai beach, 40 minutes of walking to get to Luhuitou scenic area & 15 minutes more to get from there to Xiaodunhai beach, but we like walking. If you don't - taxi or public transport will get you there muxh quicker. - Public transport availability: there're bus stops of different bus routes close to the hotel & it's quite easy to get to Nanshan cultural park, Dongtian park, Yanoda rainforest area & many other sightseeings. Same way you can easily get to shopping malls in Sanya (Joy city, for eg.), Sanya romance park & so on - Additional services: if you are not a fan of self-organized adventures, there's an excursion office in the lobby. We didn't use it, so can't say exactly what they suggest, but other tourists used it - The food at breakfasts is a combination of local & European cuisines with a wide range of dishes, typical for buffets. You will never stay hungry & for sure will find something for your taste - All of the facilities, including the restaurants, the pool, the sitting areas, same way as the hotel territory as a whole, were top tier. Neat, tidy & well maintained - As for the room itself, it was quite comfortable for two persons: spacious, filled with light, decorated with wood, which made it look cozy & some kind of ”aquarium” design. Yes, it's a bit ”tired”, but maintained in a good state Cons: - There's a gym, but it's really tiny: there's a treadmill, a cable machine, a stationary bicycle, a set of dumbells. As far as I can remember, there was also a rowing machine, but it didn't work. There was no abs wheel, or even one inclined bench or cardio stepper, same way there was no yoga mats. Just not much for girls( Actually I understand, why: for 7 days we saw just 1-2 persons a day using the gym, but still it's a good idea to have it for those, who care about their shape - If you are a vegetarian, as one of us, be careful, while choosing dishes at the breakfast buffet: sometimes on the note tablet it's said, that it's baked vegetables, but there're pieces of baked meat or chicken within them. Just be attentive - For us the main disappointment were some guests, who behaved quite impolite: smoked inside the elevators, though there was large notice reminding on prohibition to do that. Same way during the breakfasts some guests managed to create such a mess not only on the tables but around them. Have no idea, for what reason adult people throw food on the floor again and again, but it looks ridiculous. Anyway, good manners can't be bought & your behaviour in public places says much more about your personality. But thanks a lot once again to the restaurant staff, who makes all that mess disappear quickly Anyway, the pros evidently overweighed the cons, so we can definitely recommend this hotel for staying in Dadonghai area

TLDR: Had really high expectations when I booked this 5 diamond hotel, however the stay experience fell short from the expectations. The Good: + Was offered room upgrade to sea view room during checked in. + Interior and exterior design of the hotel is really sets a relaxing tone to the entire stay. + It was a nice touch having Bellboys to help us with luggage and open doors whenever we arrive at the hotel lobby + Staffs and cleaners greeted us was also a nice touch + Breakfast options are extensive (including fresh juice bar and daily special juice concoction) + Free hotel activities to do daily + Gym is well maintained and a good number of machines The Bad - (Presales) Didn’t appreciate the fact that the booking page didn’t state the hotel deposit amount (which is slightly more than 1 time the hotel room price) and was only mentioned during check-in. Prior the trip, I tried to ask about whether there’s any hotel deposit via Trip.com message to hotel function and there’s no reply at all. (I mean a 3 diamond star hotel I stayed previous replied… but a 5 diamond star hotel didn’t). - (Not controllable) Sadly, there’s construction going on and can see cranes and construction machinery hindering the view of the sea, as well as the noises. - There’s supposedly a butler assigned to each guest, but my butler only added me on WeChat several hours after checkin. Also, was asking the butler about one of the afternoon hotel was still going on as we reached the venue and there’s no one around. He said he will check and then no reply for 20mins before I messaged him to inform that we won’t be waiting anymore. Didn’t appreciate that there’s no follow up. - The shower control knob will suddenly fall off at certain angle which can be rather dangerous given that it has quite a weight to it. - The bathtub’s shower head keeps leaking when we turned the other tap on to fill the bathtub, and we had to put the shower head into the bathtub to prevent flooding. All in all, it fell short on expectations in terms of the service compared to the service my partner and I had experienced in a 3 diamond star hotel at a fraction of this hotel’s price. Nonetheless, it is really a gorgeous place to stay in. Tastefully decorated and smell really great. Most of the staffs are friendly.