Hotel near Tianmenshan Cableway/Tianmen Mountain National Forest Park,Zhangjiajie55% of visitors choose this area
The hotel is located next to the cableway station of Tianmen Mountain National Forest Park, a 5A-level core scenic spot in Zhangjiajie, facing Tianmen Mountain and Tianmen Cave, as well as the cableway and the high-altitude scenery of the whole city
The hotel is close to the core business district, Zhangjiajie city center bus station, hospitals, banks, catering services, transportation is very convenient, and it is a 10-minute drive from the high-speed rail station and the airport.
The hotel has a total of 135 guest rooms, with landscape beds, landscape twin beds, theme parent-child rooms, suites, etc., mainly supporting Chinese and Western restaurants, lobby bars, conference rooms that can accommodate more than 100 people, gymnasiums, laundry rooms, cafes, Internet celebrity check-in areas on the terrace on the third floor, a total of 300 indoor and outdoor parking spaces, foot baths on the fourth floor, KTV singing, 24-hour Meiyijia convenience store next to the hall on the first floor, as well as 4 passenger elevators and two robot services
All rooms of the hotel are lit and transparent, the entire Zhangjiajie city view and Tianmen Mountain view at a glance, each room is the whole house voice intelligent system, central air conditioning, automatic toilet, automatic curtains, Kohler brand bathroom, fresh air system, the guest room is also equipped with Minibar, some rooms are equipped with deep soaking bathtubs, bedding satin are made of 80 * 120 high-quality fabrics, skin-friendly experience is very comfortable, the functional facilities in the room are also very perfect
At present, the team members of the hotel are young and energetic young men and women, with professional technology and first-class service to give back to our customers, welcome friends from all over the world to stay at Wyndham Garden Hotel Zhangjiajie Tianmen Mountain, your arrival, our story has just begun......
GGuest User2025.03.06
Enjoyed our stay there. All the amenities were top notch. Location was close to the Tianmen mountain cableway. The restaurant beside the hotel served delicious authentic Xiangxi cuisine.
Checked in on 3rd March, the reception was welcoming and extremely helpful, she recommended us places to visit and delicious places to eat around the area.
Hotel near Zhangjiajie National Forest Park/Wulingyuan,Zhangjiajie10.1% of visitors choose this area
A fabulous choice at zhangjiajie. Situated in the beautiful town of Wulingyuan, this is a clean and spacious hotel with the national forest gate just about 15 minutes by foot. There are tonnes of restaurants, bakeries, grocery shops around.
The staff are friendly and helpful, rooms are clean, well lit and spacious, breakfast has everything from fruits to noodles, eggs, tea, milk and coffee. They also provide freebies like unlimited water, cold drinks, juices, cookies, coffee and ice creams in the lobby 24x7.
Special mention for our superstar Miumiu for arranging all our tickets for the excursions and providing helpful tips. She was always there to help. We appreciate the assistance and would certainly love to come back.
SSara_me2024.11.28
A fabulous choice at zhangjiajie. Situated in the beautiful town of Wulingyuan, this is a clean and spacious hotel with the national forest gate just about 15 minutes by foot. There are tonnes of restaurants, bakeries, grocery shops around.
The staff are friendly and helpful, rooms are clean, well lit and spacious, breakfast has everything from fruits to noodles, eggs, tea, milk and coffee. They also provide freebies like unlimited water, cold drinks, juices, cookies, coffee and ice creams in the lobby 24x7.
Special mention for our superstar Miumiu for arranging all our tickets for the excursions and providing helpful tips. She was always there to help. We appreciate the assistance and would certainly love to come back.
Hotel near Zhangjiajie National Forest Park/Wulingyuan,Zhangjiajie10.1% of visitors choose this area
The ZiShan Ecological Resort is an ideal spot for travelers wanting to discover the city. The ZiShan Ecological Resort offers a pleasant stay in Zhangjiajie for those traveling for business or leisure. Zhangjiajie West Station and Zhangjiajie Hehua Airport are located 24km and 32km away respectively. The nearby area boasts an abundance of attractions including Dragon Tail, Yuanjiajie Scenic Area and Huangshi Village. In their spare time, guests can explore the hotel's surroundings. Guests of this Zhangjiajie hotel can make use of the parking facilities. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. This hotel is particularly popular with those traveling with families.
GGuest User2024.07.21
This was a 5 star experience, it was amazing, the service was very personalized. They had someone in charge of our stay in the hotel so anything you needed you could just text the person and they will do their best to make your experience excellent. Our person in charge was 小张 and he made our stay feel so good. 100% recommend this stay, so relax. The only thing is that it’s far away from the city. So if you want city experience then don’t stay here because it is 40 min from the city. This is up in the mountain. In summary, the views here are sooooooo damn pretty and I love it.
Perfect
1424 reviews
9.8/10
Price from
$192
per night
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Hotel near Zhangjiajie National Forest Park/Wulingyuan,Zhangjiajie10.1% of visitors choose this area
On this magical and beautiful land of Zhangjiajie, Wyndham Grand Zhangjiajie is like a brilliant pearl, exuding unique charm.
The hotel enjoys a superior geographical location and extremely convenient transportation. It is about 25 kilometers away from the West High-Speed Railway Station and only about 35 kilometers from Zhangjiajie Hehua Airport. Whether it's tourists coming from afar or business travelers, they can all reach the hotel easily.
Upon entering the hotel, the building area of nearly 30,000 square meters showcases its grandeur and extraordinariness. The 208 meticulously designed guest rooms and suites are a perfect combination of comfort and quality. Intelligent devices dominate the interior, enabling every guest to enjoy convenient and efficient high-end services. Here, just with one instruction, various needs can be met, and a sense of comfort will arise spontaneously.
The hotel's supporting facilities are all available, fully meeting the diverse needs of guests. The multi-functional meeting rooms are equipped with advanced equipment, providing an ideal venue for business meetings and activities. The lobby bar is filled with an elegant atmosphere and is a great place to relax and savor delicious drinks. The chess and card room as well as the tea room are full of fun and cultural flavor, allowing guests to experience unique pleasures during leisure and entertainment. The fitness center has a complete set of equipment, helping guests to stay energetic during their trips. The outdoor swimming pool is even more appealing. While swimming, guests can also enjoy the surrounding beautiful scenery.
Gourmet food is a major highlight of the hotel. The All-Day Dining Restaurant, Huixiang Hall, located on the second floor, covers an area of 800 square meters and can accommodate 300 people dining at the same time. The professional chef team has excellent cooking skills and is proficient in preparing various cuisines such as Tujia cuisine, Hunan cuisine, and Guangdong cuisine. Each dish is excellent in terms of color, aroma, and taste. While satisfying the taste buds, it also enables guests to appreciate the food cultures of different regions.
The hotel's management team is experienced. They provide warm and considerate services for every guest with a passionate and professional attitude, making guests feel the warmth and comfort of home here. Since its opening, relying on its outstanding quality and excellent services, this hotel has become the top choice for numerous tourists and business people.
GGuest User2024.11.22
Pros :
Good location, about 1 km from Meili Xiangxi theatre. And 1 km to entrance to see Tianzishan in YuanjiaJie.
Surrounding good selection of restaurants and shops. Good quality food where the locals go to. Not the mania like the other side of town which is close to Tianmenshan cable car entrance.
Hotel is newly renovated and well maintained. Carpet is clean. Good breakfast spread.
Reception staff Ms. Lily was very helpful. Thank you for thoughtful gift of local tea.
Cons :
I wish the hotel provided shoe horn in the room to help put in shoes.
Hotel near Zhangjiajie National Forest Park/Wulingyuan,Zhangjiajie10.1% of visitors choose this area
The Forest homestay at sunrise is an ideal spot for travelers wanting to discover the city. Visitors to Zhangjiajie will find that the Forest homestay at sunrise is a fantastic accommodation choice. The hotel is located approximately 44km from Zhangjiajie West Station and 49km from Zhangjiajie Hehua Airport. There is no shortage of things to see in the area, with the Qingfeng Gorge, Naijie Old House and Longfeng Nunnery all nearby. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Zhangjiajie hotel offers parking on site. Our guests consider this hotel to have excellent service. This hotel is particularly popular with those traveling with families.
ZZheng Han2025.03.20
Enjoy perfect view of YuanJiaJie from the hot tub or lounge chairs at the balcony.
We were taken care of by 小赵,who drove us to nearby places (grocery stores, dinner, etc) and made sure our itinerary met our wishlist. He even checked in on us when we were in the Zhangjiajie national park to make sure that we would not miss the closing timings.
He was also on standby 24/7 to attend to our needs.
This place also offers complimentary laundry services, which was important for us as we travelled during a rainy period.
Also, the 1-time airport transfer was luxurious, where we got picked up by an MPV, ensuring the stay got off to the perfect start.
Hotel near Zhangjiajie National Forest Park/Wulingyuan,Zhangjiajie10.1% of visitors choose this area
Zhangjiajie Qishi Li Homestay is a design-oriented accommodation that integrates natural landscapes, with themes centered around stones and caves. The homestay offers 13 unique room types and 32 guest rooms, all equipped with complete facilities and located in an excellent geographical position. Additional amenities include an infinity pool, cave bar, jungle camping, sky mirror, laundry room, gym, and Western restaurant. Each room is equipped with underfloor heating, central air conditioning, full-house smart systems, and constant temperature showers. The location is just 500 meters from Zhangjiajie National Forest Park's East Gate (the landmark gate), 5 kilometers from Baofeng Lake Scenic Area, 8 kilometers from Huanglong Cave Scenic Area, 27 kilometers from the Grand Canyon
GGuest User2025.04.10
I brought my parents and children to Wulingyuan for fun. We were going to see Charming Xiangxi at night. It happened that this homestay was just a 3-minute walk behind Charming Xiangxi, which was very convenient. I checked in in the afternoon. The lobby was a bit special. Two high and low thousand-year-old cave stone front desks and a super-large coffee table came into view. After putting down the luggage, I went to the rooftop for a cup of tea and overlooked the Wulingyuan area. The rooftop water surface was sparkling, and the light and shadow were magnificent. Downstairs was the tourist trail that marked the extension of the gate. The water of the Golden Whip Stream flowed down and was clear to the bottom. There were schools of fish. It was a relaxing place. A good place. The B&B is built against the mountain and surrounded by dense vegetation. The forest oxygen bar is not fake. The night view is very beautiful at night. The nine-story pagoda at the opposite forest park’s sign gate can be seen from the second-floor terrace. I heard from the locals nearby that this B&B is the best B&B in Wulingyuan. It is indeed well-deserved. The faucet in the room is splash-proof and very user-friendly. The toilet is smart, with whole-house intelligence. When you are hungry at night, you can order takeout and there will be a robot to deliver the meal. The children like it very much. The cave bar can taste wine, make tea, and have a bonfire party. You can barbecue and camp on the mountain above the cave. It’s a pity that I didn’t swim because the swimming pool was changing water and cleaning that day. I didn’t experience the Mercedes-Benz business car pick-up service. See you next time! There is also freshly ground American coffee that my parents like very much!
Hotel near Zhangjiajie National Forest Park/Wulingyuan,Zhangjiajie10.1% of visitors choose this area
Hotel architecture combines eastern and western culture essence, the lobby with European construction style, circular dome hand-painted wallPainted the Sistine arcade, luxurious and elegant, noble style, highlight the noble qualities of the five-star
AAnonymous User2024.07.05
The hotel is amazing, service, cleaness and facility wise We absolutely satisfied. The breackfast was included and was international and Absolutely delicious. Great variety. The only thing that upsad us was, the fact that tbe swiming pool didn't workbut other wise the hotel is like palace. Its 15 min drive from the main attraction, so wherever wr go we use a taxi. We had 2 nights and 3 days, was amazing taht we visited Avatar mountain and the glass bridge along with so many other activities
Hotel near Zhangjiajie National Forest Park/Wulingyuan,Zhangjiajie10.1% of visitors choose this area
The Vantu·ANNICA Tourism Resort (Zhangjiajie National Forest Park) was recently opened in 2023, making it a fantastic choice for those staying in Zhangjiajie. Zhangjiajie West Station is located approximately 24km away while Zhangjiajie Hehua Airport is 33km away. The nearby area boasts an abundance of attractions including Dragon Tail, Tomb of Zhang Liang and Split Mountain to Save Mother. In their spare time, guests can explore the hotel's surroundings. This Zhangjiajie hotel offers parking on site. According to our guests, this hotel provides a very high level of service. This hotel is particularly popular with those traveling with families.
Rrodrigopmps2024.08.28
Our trip to Zhangjiajie couldn’t have been better! This hotel is a few minutes walking distance away from a secondary (non crowded!) entrance to the National Park. The view from the pool is facing the National Park too, which couldn’t be more beautiful. Same goes for the surroundings as the area is super calm, you can relax indeed. The restaurant serves good typical food (we highly recommend the sea bass fish - both versions). The breakfast is acceptable with a mix of asian western (although mostly Asian you can find such things as yogurt, croissants, butter and bread).
The hotel could be improved in minor details, which we passed on to the team. But these won’t make your experience bad in anyway. What made our stay one of the best in this big China trip was our hostess named Fan! <3
She was always available for us, did the impossible to find anything we needed and surprised us all the time. She carefully planned all our itineraries for all the attractions, never forgot a single request and spoke English better than anyone else in the Team. She was 6 out of 5*. ;)
Don’t miss Jojo, the beautiful and cute cat belonging to the hotel. :)
Our room also included a transfer which we used to the airport by the end of the stay, driving us in time to our flight.
We hope to be back one day. :)
Hotel near Tianmenshan Cableway/Tianmen Mountain National Forest Park,Zhangjiajie55% of visitors choose this area
I booked the Ruke hotel because it looked good on the picture but I have to say if I ever go back to Zhangjiajie I would 100% go back there.
This has been my best experience in a hotel so far in any country. Their level of service, hospitality and kindness is absolutely over the charts.
Every detail is thought through to give you the best stay ever. Fantastic tailored breakfast, perfect shoeshine and amazing atmosphere, I had an amazing stay there.
Their driver, a very nice chatty guy, picked me up at the station and immediately put me in the good mood with his easy manner.
Then upon arriving in the hotel I was given welcome tea and biscuits while they did the check in for me and took care of my luggage. Then I was asked what I would like for breakfast and at what time it should be served. No buffet but a huge choice of local delicacies to choose from.
And it just went on and on like that throughout my stay.
This is by far my best experience and I am ever grateful to the whole staff for their ways. It made me feel very special.
Thank you very much !!
I don’t even mention the room itself, with a very nice balcony and voice control of all the elements (you have to speak Chinese) and the fact that it’s in walking distance to the Tian Men park entrance downtown.
If you are going to Zhangjiajie, go to Ruke hotel, you won’t regret it!
OOlivier Pierre Charles2024.12.15
I booked the Ruke hotel because it looked good on the picture but I have to say if I ever go back to Zhangjiajie I would 100% go back there.
This has been my best experience in a hotel so far in any country. Their level of service, hospitality and kindness is absolutely over the charts.
Every detail is thought through to give you the best stay ever. Fantastic tailored breakfast, perfect shoeshine and amazing atmosphere, I had an amazing stay there.
Their driver, a very nice chatty guy, picked me up at the station and immediately put me in the good mood with his easy manner.
Then upon arriving in the hotel I was given welcome tea and biscuits while they did the check in for me and took care of my luggage. Then I was asked what I would like for breakfast and at what time it should be served. No buffet but a huge choice of local delicacies to choose from.
And it just went on and on like that throughout my stay.
This is by far my best experience and I am ever grateful to the whole staff for their ways. It made me feel very special.
Thank you very much !!
I don’t even mention the room itself, with a very nice balcony and voice control of all the elements (you have to speak Chinese) and the fact that it’s in walking distance to the Tian Men park entrance downtown.
If you are going to Zhangjiajie, go to Ruke hotel, you won’t regret it!
Far away from the old island, meet the "Aman" in your heart
In this quiet and beautiful valley, Guyu Yuanfang B&B is like a pearl hidden in the paradise, located in Yinjiaxi Town, a suburb of the international tourist city of Zhangjiajie. It is only half an hour's drive from Tianmen Mountain and only one hour from Wulingyuan, a World Natural Heritage Site. In addition to the luxury and perfection of hardware facilities, Guyu Yuanfang B&B is also unique in the development of leisure and vacation products. Combined with the regional characteristics of Zhangjiajie, we have created a series of highly personalized leisure and vacation products, providing tourists with a rich and diverse experience choice. This not only enriches the tourism product system of Zhangjiajie, but also provides tourists with a more diversified and personalized tourism experience. In particular, in order to further enhance the service experience, the B&B will also introduce helicopters and flying cars to serve consumers, which will provide tourists with a more convenient and efficient mode of transportation, making every trip an unforgettable trip.
In this quiet valley covering an area of hundreds of acres, the Guyu Yuanfang B&B is large-scale, like a paradise. The B&B has carefully set up nearly 25 sets of high-standard suites with different ethnic customs, as well as a series of complete supporting building facilities, which fully meet the accommodation needs of high-end travelers. In terms of design and construction, the ancient island is far away from the spirit of meticulous craftsmanship. Both the architecture and the environment are perfectly integrated with the surrounding natural beauty, and every detail is exquisitely crafted. The B&B's facilities and equipment are also extremely luxurious, not only highlighting the personality, but also highlighting the high-end service quality, so that every guest can enjoy a unique accommodation experience.
Traveling is not only about relaxation, but also about exploring the world and learning about yourself. In the distance of Guyu, every step is full of stories, and every stay is a spiritual journey. This is not only the end of the journey, but also the distant place that my heart yearns for.
GGuest User2025.04.12
This time, I had a great experience staying at the ”Home Far Away” B&B in Zhangjiajie! As soon as I booked, they called me and told me that they would pick me up at the high-speed rail station. After arriving at the store, they were very enthusiastic and had a dedicated housekeeper to receive us throughout the entire stay. After checking into the room, I opened the window and saw the green mountains and mist, like a fairyland. Everywhere I looked was a beautiful picture of nature. The room is warm and elegant, with all the facilities. The bedding is soft and skin-friendly, making it extra comfortable and safe to live in. The housekeeper also kindly shared a super practical travel guide. The family spent a pleasant and leisurely time here, and stayed for another night. The family praised it and highly recommended it to every friend who comes to Zhangjiajie!
Outstanding
134 reviews
9.5/10
Price from
$170
per night
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See All 5-Star Hotels in Zhangjiajie
Top 12 Premium-Hotels in Zhangjiajie
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Discover our curated selection of premium hotels in Zhangjiajie for your next stay
No.
1
9.4/10
1987 review
Neodalle Zhangjiajie Wulingyuan
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie
"Friendly front desk staff""Large rooms"
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No.
2
9.6/10
1029 review
Hampton by Hilton Zhangjiajie National Forest Park
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie
"Delicious breakfast""Great amenities"
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No.
3
9.6/10
1947 review
WYNDHAM GARDEN ZHANGJIAJIE TIANMEN MOUNTAIN
Hotel near Tianmenshan Cableway/Tianmen Mountain National Forest Park, Zhangjiajie
"Delicious breakfast""Convenient location"
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No.
4
9.1/10
1567 review
Pullman Zhangjiajie
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie
"Convenient location""Delicious breakfast"
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No.
5
9.3/10
1838 review
Country Garden Phoenix Hotel
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie
"Delicious breakfast""Great view"
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No.
6
9.2/10
2729 review
Huatian Hotel
Hotel near Tianmenshan Cableway/Tianmen Mountain National Forest Park, Zhangjiajie
"Delicious breakfast""Friendly front desk staff"
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No.
7
9.5/10
817 review
Home2 Suites By Hilton Zhangjiajie Tianmen Mountain
Hotel near Tianmenshan Cableway/Tianmen Mountain National Forest Park, Zhangjiajie
"Delicious breakfast""Friendly front desk staff"
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No.
8
9.2/10
323 review
WYNDHAM RUIJINGMANSHAN HOTEL
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie
"Great amenities""Delicious breakfast"
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No.
9
9.5/10
1234 review
Sunshine Hotel & Resort Zhangjiajie
Hotel near Tianmenshan Cableway/Tianmen Mountain National Forest Park, Zhangjiajie
"Delicious breakfast""Friendly front desk staff"
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No.
10
9.3/10
181 review
Zhangjiajie National Forest Park Renjoy Hotel
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie
"Great amenities""Delicious breakfast"
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No.
11
9.3/10
260 review
Country Garden Phoenix Suites Hotel
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie
"Classy environment""Delicious breakfast"
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No.
12
9.2/10
461 review
Blue Bay Hotel
Hotel near 72 Wonder Tower/Dayong Ancient City, Zhangjiajie
"Delicious breakfast""Classy environment"
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What Travelers Said About the Best Hotels in Zhangjiajie
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Read genuine traveler ratings & reviews to find your perfect stay.
9.9/10
Perfect
GGuest UserThe hotel is close to the north gate of Zhangjiajie Forest Park, and you can directly visit Tianzi Mountain, Yangjiajie and Yuanjiajie. During the peak season of the Spring Festival, you can avoid the peak hours of tourists entering from the east gate. The hotel is relatively remote, but the airport/station pick-up service is very considerate.
The hotel room is large, with a living room with a projection, a spacious bedroom, and is equipped with heated eye masks and disposable compressed towels, which are meticulously considered for guests.
The hotel staff is considerate, contacting guests in advance to understand their needs and help design the tour route of the forest park. The air conditioning in the room was turned on when I arrived at the hotel, and any problems during the stay were solved in a timely manner.
The hotel's catering also needs to be greatly praised. The native chickens are raised in the forest behind the hotel, the bacon is made in a special fumigation room in the hotel, and the vegetables are also grown by the hotel itself. The food is safe and guaranteed, and the taste is natural and without additives.
In short, the hotel has achieved high standards in both hardware and software, and is the best choice for accommodation and rest after visiting the forest park.
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie 10.1% of visitors choose this area
Price per night from:$119
9.6/10
Excellent
GGuest UserThis place is a hidden Gem 🤍. I travel a lot , and so far this is One of the best places I stayed in. Very cozy, elegant farm resort, the staff treated us like a family member. The details in the room and the resort is so impressive and elegant 🤍🙏🏻. They went above and beyond in everything we need. The place is far more beautiful in reality than in pictures and it was even beyond our expectations. Such a magical night, I truly felt like living a nice dream where I was treated like a princess. Thank you so much for everything and we truly appreciate Sunny’s help such a nice person. Definitely we will come back 🙏🏻🤍 she helped us from the beginning when we were lost, she answered us with very accurate informations, provided us with transportation, helped us in buying the tickets to the Zhangjiajie National Forest Park. I can’t thank the team enough 🤍
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie 10.1% of visitors choose this area
Price per night from:$220
9.5/10
Outstanding
GGuest UserOur holidaying at Zhangjiajie was memorable not just because of the most astounding natural beauty of the place but also because of one of the most memorable experiences at the hotel we stayed in: ‘Harmona Resort and Spa’. The warm and friendly staff here created a very welcoming atmosphere.
We experienced excellent customer service with friendly and approachable attitude displayed by every member of the staff. They had the ability to anticipate needs of guests and respond promptly.
Though we did not know Mandarin, we never felt isolated because of the extra length the staff went to translate using technology.
The staff also handled specific requests quickly and were excellent in resolving issues. We had problem with our electrical plugs and adapters. Cherry from the Front Desk patiently spent hours and found a solution that allowed us to charge all our electronics on the local system.
The staff particularly at the restaurants displayed cultural awareness and showed sensitivity to our vegetarian meal requests.
Special mention must be made of Front Desk Staff particularly Cherry who positively responded instantaneously to any of our requests.
Housekeeping Staff also responded immediately to our request for sorting out the WiFi issue.
I and my wife would like to specially thank Hq Du, an extremely pleasant and helpful lady at the restaurant where we had our daily breakfast. Donghua and Fang ant this place also went out of the way to make the daily breakfast an experience to remember. All the three anticipated our needs and were always friendly and cheerful.They walk the talk in customer service. When my wife did not go for buffet breakfast as she was working out, they insisted on packing the breakfast for her. Also, on the day we were leaving, they packed take away food for the road. This was highly thoughtful of them.
We would also like to thank Roland, Yuan Quioyun and Lora from the Chinese restaurant, who prepared for us off-the-menu Chinese vegetarian dishes which proved to be very delicious.
Overall, we had an incredibly lovely experience at this resort and would strongly recommend visitors to Zhangjiajie to stay at this place.
- **Feedback Mechanisms**
- Encourage staff to share experiences and feedback for continuous improvement.
- **Recognition Programs**
- Acknowledge and reward exceptional service to motivate staff.
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Cili 10.1% of visitors choose this area
Price per night from:$101
9.5/10
Outstanding
RReece10Absolutely fantastic experience. Very rarely have a faultless hotel stay, but this is as good as it gets!
I arrived 3hrs before check-in and only planned to ask about luggage storage, but they let me check-in immediately!
The room was fabulous. I did wonder if they upgraded me as the room seemed far bigger than what I thought I’d booked. The furnishings and amenities were top quality, it was completely clean and I had an incredible view of Tianmen mountain!
Staff spoke very basic English but enough to get by, and the service was immaculate. Every member of staff would smile and say hello.
Other points:
- Breakfast was great with a wide variety of food
- Location couldn’t be better - right next to the bus station, with plenty of food options nearby, and only 5 mins walk from the cable car station
- As things stand, I don’t think this hotel exists yet on several mobile map apps, but not much of an issue
Overall, this is the perfect choice of hotel for Zhangjiajie and amazing value for money.
Hotel near Tianmenshan Cableway/Tianmen Mountain National Forest Park, Zhangjiajie 55% of visitors choose this area
Price per night from:$49
9.4/10
Outstanding
GGuest UserWent during shoulder season and stayed for 3 nights. Neodalle/Crowne Plaza has beautiful rooms -- lots of space and a great big bathtub to soak in and rest your legs after your walk. (with a view of the mountains). Room was new, clean, and really well-designed. Breakfast was plentiful and the spicy dishes varied every day. Location was convenient -- when the park was closed, we'd stop by Wulingyuan for dinner and walk home, avoiding the traffic mess from all the tour buses.
The hotel also has a convenience store to buy water, drinks, and small snacks. We didn't meet any staff that spoke English to us, but that could be because we know a little Chinese so they didn't try.
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie 10.1% of visitors choose this area
Price per night from:$81
9.3/10
Very Good
GGuest UserThis was hands down one of the best hotel experiences we have ever had. It’s hard to find any complaints, to be honest. We were greeted by kind and attentive staff who showed us to our room; the room was extremely clean, spacious, and full of light. It was a smoking room that actually didn’t have a smoke smell at all. The entire property is brand new; it almost feels like we are one of the first guests staying there. It also had a delicious breakfast full of options for Westerners. The property is a 15-minute walk from the east entrance of the national park, which we can easily walk to or take a Didi that costs just 1 USD to get there. Very convenient. Next to the hotel are restaurants, convenience stores, massage parlors, various shops for pastries, etc. The entire place of Wulingyuan is very scenic, and we suggest picking it over Zhangjiajie town due to its coziness and peacefulness. If we need to go to ZJJ town, for example, Tianmen Mountain, we can easily take a bus, which is a 10-minute walk from the property and costs around 2 USD per person. The hotel also has a laundry room, which is completely free of charge for cleaning and drying, which is very convenient after a day of walking in the national park. The hotel staff allowed us to do a late check-out at 14:00. The value for money is 10/10. There is nothing else to add except that if we are coming to ZJJ or Wulingyuan, there is no need to look for anything else.
A special thank-you to 申亮 唐璇, who answered all of our questions super fast and was so helpful—she really made our stay even better!
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie 10.1% of visitors choose this area
Price per night from:$68
9.3/10
Very Good
GGuest UserThe hotel's hardware facilities are very good. It is worth mentioning that the service staff are of high quality. It was a very satisfying experience.
Especially Manager Siyu, who was very considerate. He turned on the air conditioner in the room in advance to make the room warm as spring. He arranged a pick-up at the station and tried his best to arrange a car to take us back to the city to facilitate our other itineraries. He was warm and considerate.
The hotel is located between the West Station and Zhangjiajie Forest Park, and it is very convenient to take a taxi.
It rained during the Spring Festival. With such a warm and rich breakfast, we went out to play and had the energy to queue up😊
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie 10.1% of visitors choose this area
Price per night from:$51
9.2/10
Very Good
SSylvia RizalExcellent Stay with Breathtaking Views and Top-notch Service
I had an amazing experience at the Huatian Grand Zhangjiajie Hotel. The location is absolutely perfect—just a short walk from the cableway, making it super convenient for exploring the stunning Zhangjiajie National Forest Park. The view from the hotel is incredible; waking up to those mountain landscapes was unforgettable.
The room was spotless, well-maintained, and very comfortable. Everything was clean and fresh, creating a relaxing environment after a day of sightseeing.
What really stood out, though, was the service. The staff were all professional and kind, but I want to give a special mention to Miss Táng Gāoyǎ, who went above and beyond. She explained everything clearly and made sure we felt welcomed and well-informed throughout our stay. Her attentiveness and warmth really made a difference.
Overall, I highly recommend this hotel for its strategic location, stunning views, cleanliness, and outstanding service. It was the perfect base for our Zhangjiajie adventure!
Hotel near Tianmenshan Cableway/Tianmen Mountain National Forest Park, Zhangjiajie 55% of visitors choose this area
Price per night from:$53
9.1/10
SsweetsecretWe were upgraded to elite rooms which is much bigger and nearer to the lobby. The hotel is huge and pretty, staff was friendly and helpful. The hotel is next to a tourist attraction and within 15 mins walk to the famous mountain. The daily breakfast buffet is delicious and with a widespread of varieties, I finally get to taste the Bee Hoon on my last morning with them.