Holiday Inn STEAMBOAT SPRINGS by IHG

The rooms were clean and staff were friendly. The location was perfect and close to all the activities we wanted to do. Shuttles we took to were promptly and made ever so convenient.

Decent shuttle service, hot tub average When I booked breakfast was included, upon arrival breakfast was an extra charge as was parking. I felt like I was nickeled and dimed and deceived, price didn’t match the hotel.

Clean room and parking lot, pool area inside and out well taken care of. Front desk staff were friendly

Horrible restaurant, restaurant staff, and food. Disgusting. Dog barked for ) hours and staff wouldn’t even come see what room it was. Beds were nice.

The room was lovely. Great view. Very clean and modern. Staff were a mixed bag. Some (Chris) were extremely helpful and welcoming. Others, not so much. The shuttle to the mountain was a real bonus and very efficient.

Great service from the front desk, helpful staff (shout out to Robert), clean and spacious rooms and nice amenities.

Desk staff refused to clean room everyday. Got belligerent when I asked to have my room cleaned everyday. Feel like room was not maintained. Hotel not in good repair. Grossly over priced for the condition of the hotel. Water damage everywhere. Simply put old and run down.

I never stayed there due to weather flight cancellations on the nationwide level. I called 1/24/26 (original arrival) to notify the hotel that I would not be arriving. Robert at the hotel (who was really great) notified me that they would address it when I arrived on the rescheduled date of 1/25/26. Well this flight got delayed to the next day 1/26/25 and called the hotel a 2nd time where Robert was (again) awesome! At this point I had to cancel the whole trip. Robert mentioned for me to call the manager as he explained my predicament. I did call when I returned home (1/27/26) and was just looking to reschedule the dates ... NOT looking for a refund. I was told this was not possible as because I was charged as "checked-in" on 1/24 and 1/25 when I was clearly stuck in both Austin + Denver airport. I was given a refund for 3 out of 5 days but still confused about why I was charged for 2 nights. All I wanted was to reschedule the dates (no refund) and would still do so if possible. Thank you!

At least one elevator has an expired temporary operation license, since it did not meet minimum requirements for the annual one. The elevator makes some concerning noises. Besides that all was okay. Staffs was nice