La Quinta Inn by Wyndham Stockton

I can't even give a proper review because I never received my room. They denied me a room upon check-in after I had already had a prepaid reservation booking. The reason is that they were "overbooked" and didn't have any staff to clean the rooms, so they said that they had 80+ dirty rooms. Many other guests who were also trying to check in experienced the same level of frustration. Additionally, the hotel staff had not informed me at all about this issue before my arrival, and I even tried calling before my arrival to see if they offered early check-ins, but no one had answered. To make things even worse, the two girls behind the counter who were handling the check-ins were laughing and giggling about the situation and at the customers' reactions, making jokes about them as I was being assisted, trying to be checked in. At the same time, these customers whom the staff girls were joking about were storming out or frustrated outside, trying to explain the situation to their families. In the end, I didn't receive a refund from the hotel, was denied a room, was not offered any compensation, and was consistently lied to by hotel staff over the phone for the next few days while I tried to receive a refund for the room/service that I had never received. All for an issue that was not in my control or my fault. In the end, it was sad, but I had to sleep in the car with my partner, instead of the room I had reserved and paid for weeks in advance for my one-night stay in Stockton. Not to mention, she was visiting Stockton for the first time, traveling all the way from Bakersfield just to see me, with the only day she had available this year because it was Memorial Day weekend, and this ruined the whole trip. I hope no one has to experience this lack of professionalism from this location.

Very relaxing

The rooms were very nice, had some spots that were not thoroughly cleaned but overall it wasn’t anything that was too much to fuss about. The rooms had a very pleasant a smell, and the beds were very comfortable.

Our stay was very disappointing. The pool was dirty, and our room was not cleaned well upon arrival. The biggest issue was that we accidentally left behind a $100 wedge pillow that is medically necessary. We returned to the hotel the same night and again the following day to retrieve it, but we were repeatedly told they did not have it. It's very upsetting that an item so important for a medical condition could not be located, especially after we reported it so quickly. Based on our experience with the cleanliness and the handling of our lost item, I cannot recommend staying here. I hope management takes steps to improve housekeeping standards and their lost-and-found procedures.

The pool was dirty. TV in room was not working, we called front desk they said maintenance was coming and they never did.

The room was clean but the noise level was high, people walking and talking loud in the middle of the night. I was not able to sleep all night. I will not be staying at this hotel any more.

I had a difficult time finding parking, I was towing a 4x8 Uhaul trailer, and couldn't turn around. At the end of the loop the gate was locked. It wasn't too bad finding maintenance staff to unlock the gate, however when I initially saw it locked I was worried how I could get back out. Also, there were a lot of individuals hanging out in various areas on one end of the parking loop.

The breakfast was great for this level of hotel! The beds were not the best; but the breakfast is what made this a better than average stay for this level of hotel for us.

Filthy rooms don't know when the last time the floor was mopped. Front desk staff seemed like he couldn't be bothered. Breakfast was cold.overall cleaniness of the property was gross , dirty parking lot and elevator. Stairs smelt like pee.