Best Western Stoke on Trent City Centre Hotel
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Stoke-on-Trent

Best Western Stoke on Trent City Centre Hotel

Health Protected
66 Trinity St, Hanley, Stoke-on-Trent, ST1 5NB, United Kingdom
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The 3-star The Quality Hotel and Leisure Stoke City Centre offers comfort and convenience whether you're on business or holiday in Stoke On Trent. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. All the necessary facilities, including free Wi-Fi in all rooms, daily housekeeping, fax machine, photocopying, printer, are at hand. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, carpeting, mirror, closet, internet access – wireless. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including hot tub, fitness center, sauna, indoor pool. For reliable service and professional staff, The Quality Hotel and Leisure Stoke City Centre caters to your needs.Show More
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hotel overview picture
3.1/5Cleanliness: 3.1
All 99 Reviews
Amenities
Indoor Swimming PoolSaunaFitness RoomPublic ParkingBarBilliards RoomCaféMeeting RoomLuggage Storage24-Hour Front Desk
All Amenities
Surroundings
Airport: Manchester Airport
(59.8km)
Train: Crewe Station
(21.8km)
Landmarks: Regent Theatre
(239m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

1 Double Bed, Non-Smoking, Standard Room, Family Room, Sofabed, High Speed Internet Access
8

1 Double Bed, Non-Smoking, Standard Room, Family Room, Sofabed, High Speed Internet Access

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
TV
Towel
Daily Housekeeping
Room Details
Check Availability
Family Room with 1 Double and 2 Twin Beds-Non-Smoking
8

Family Room with 1 Double and 2 Twin Beds-Non-Smoking

1 Double bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
TV
Towel
Daily Housekeeping
Room Details
Check Availability
Standard Double Room
26

Standard Double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Towel
Bathtub with Armrest
Lower Washstand
Private Toilet
Room Details
Check Availability
Executive Double Room
23

Executive Double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Towel
Private Toilet
Shampoo
Wardrobe
Room Details
Check Availability
Executive Double Room with Sofa Bed
10

Executive Double Room with Sofa Bed

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Towel
Private Toilet
Shampoo
Soap
Room Details
Check Availability
Executive Twin Room
9

Executive Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Towel
Private Toilet
Shampoo
Wardrobe
Room Details
Check Availability
Double Suite
14

Double Suite

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Towel
Private Toilet
Shampoo
Soap
Room Details
Check Availability
Standard Twin Room
10

Standard Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Towel
Private Toilet
Shampoo
Wardrobe
Room Details
Check Availability
Superior Double Suite
12

Superior Double Suite

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Towel
Daily Housekeeping
Desk
In-room Wi-Fi
Room Details
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Guest Reviews(99)

3.1/5
Verified Reviews
  • Cleanliness3.1
  • Amenities3.1
  • Location3.1
  • Service3.1
Mark
November 21, 2022
The hotel was ok and in a great location for our visit to Stoke-on-Trent. The room we were given was small, with the double bed up against the wall. When in the room there was the sound of water running and this never stopped, even after telling the reception and was told by them that the maintenance people would sort it out, but no, it kept on running! It was like water torture! So if room 317 is allocated to you, then insist on another room!! The breakfast was good and the staff serving were all very friendly and helpful.
Verified traveler
October 31, 2022
First ever experience to stay in Best Western Hotel. No heating for the duration of stay, asked several times, experience cold feet. I was told at one point by one of the receptionists that's why duvet are provided. Had to checked out.
David
October 30, 2022
Staff were excellent at solving problems... If which there were a few. The hotel is VERY tired and a bit scabby. The room needs a good scrub too, not the cleanest! 😞
A
October 29, 2022
We were greated by a friendly recepcionist who was very helpful and polite. The bedroom was clean and spacious with everything needed for a short stay. The buffet style breadfast was plentiful and well cooked. The hotel is very close to the centre of town. Ideal if going to the Regent Theatre as it is only a short 5 minute walk away. Would recommend this hotel if staying in Stoke
FREDERIC
October 20, 2022
This is a tired building, but in the process of being refurbished, which meant fresh paint smells.The room was very clean, even though with a bland boring decor. A newly refitted bathroom helped improve the impression. All staff were friendly and welcoming. A disappointment was that at 21h00 the restaurant was already closed. Breakfast was fine. The area around the hotel is kept clean (the outside still needs refurbishing) but suffers from the fact that this corner of Stoke on Trent is dull and boring
Laura
October 17, 2022
Hotel was clean, fairly comfortable etc but a bit dated and basic, could do with tlc. We were disappointed to find that the leisure centre was closed for a few weeks (planned), which had we known, would have booked elsewhere for our fairly last minute booking, as was primarily for the kids to relax after very long drive. Also facilities basic, we had a family room but when I phoned down to reception (on my mobile because room phone broken) to ask if there were any hot chocolate sachets for the kids, was told, no, only tea and coffee. Just found things pretty sub standard and attitude wise, no real apology offered for inconvenience or offer of help. Little accomodations would have helped make it much better for the kids
Melanie
October 15, 2022
Room was very small. Double bed also felt tiny. The room was boiling hot and it was impossible to turn off heating. We opened the windows but then got all the noise from the street. Shower had 0 power and felt like a trickle although it was warm. My 7 year old daughter commented on it being an “old hotel” because the bath was cracked and the paint flaking. When a 7 year old notices - you need an upgrade. It did the job of a bed for the night but wouldn’t stay for more than a night.
Daniel
October 8, 2022
The first room we were sent was very small and even smaller bed. We were moved to a much better room. The property is obviously older but maintained moderately well
Joanne
October 1, 2022
Its an old hotel. Reviews before we arrived had me thinking the worse. Agsin its an old hotel, we had a room in the newer extension. Room is dated but was fine. Does it need a coat of paint and bathroom updating yes but it isn't as bad as some reviews led us to believe. Didn't eat at the hotel so can't comment on the food. If going to Regent Theatre its a short walk from the hotel. Would i stay again, yes its wasn't brilliant and it wasn't terrible also.

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 07:00–11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Children 17 years old and under
£7.00 (approx. $8.84) per person
Adult
£14.50 (approx. $18.31) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.1/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 103
The 3-star The Quality Hotel and Leisure Stoke City Centre offers comfort and convenience whether you're on business or holiday in Stoke On Trent. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. All the necessary facilities, including free Wi-Fi in all rooms, daily housekeeping, fax machine, photocopying, printer, are at hand. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, carpeting, mirror, closet, internet access – wireless. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including hot tub, fitness center, sauna, indoor pool. For reliable service and professional staff, The Quality Hotel and Leisure Stoke City Centre caters to your needs.

Services & Amenities

Indoor Swimming Pool
Fitness Room
Bar
Billiards Room
Meeting Room
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Frequently Asked Questions

How much does it cost to stay at Best Western Stoke on Trent City Centre Hotel?

Prices at Best Western Stoke on Trent City Centre Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Best Western Stoke on Trent City Centre Hotel?

The closest airport is Manchester Airport. It is 59.83km from the hotel and approximately a 47minutes journey by taxi.

What are the check-in and check-out times at Best Western Stoke on Trent City Centre Hotel?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does Best Western Stoke on Trent City Centre Hotel provide airport transfer services?

No, the Best Western Stoke on Trent City Centre Hotel doesn't provide airport transfer services.

What amenities and services does Best Western Stoke on Trent City Centre Hotel have?

Best Western Stoke on Trent City Centre Hotel has the following amenities and services: Indoor Swimming Pool, Sauna, Fitness Room.

Does Best Western Stoke on Trent City Centre Hotel have a swimming pool?

Yes, Best Western Stoke on Trent City Centre Hotel has a pool. Pool type: Indoor Swimming Pool.

Does Best Western Stoke on Trent City Centre Hotel have fitness amenities?

Yes, Best Western Stoke on Trent City Centre Hotel has fitness amenities.

Does Best Western Stoke on Trent City Centre Hotel provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Best Western Stoke on Trent City Centre Hotel have non-smoking rooms?

Please view the hotel listing for details.

Does Best Western Stoke on Trent City Centre Hotel provide breakfast?

Yes, Best Western Stoke on Trent City Centre Hotel provides breakfast.

About This Property

Nearest AirportManchester Airport
Distance to Airport59.85KM
Nearest Train StationCrewe Station
Distance to Train Station21.81KM
Average Price FromUSD55
Hotel Star Rating3