We were offered a 3 night "free" stay at this hotel, which we happily took up in order to explore the Cotswolds. As part of our stay we agreed to a 1 hour presentation about the Karma group in general. We found the presentation to be uninspiring, with some old school tactics employed to encourage us to sign up to the membership (The regional manager just happened to be there that one day we were there and coincidentally was able to offer us a unique, special offer if we signed up to the membership etc.) We raised a couple of concerns about sustainability, impact on locals in the areas they had hotels etc and found the answers to not be particularly reassuring. In terms of the hotel itself, the bed was quite uncomfortable with flat, quite hard pillows that left us with sore necks in the morning. The House breakfast was limited in selection and ok, but nothing more. The other breakfast options were extremely expensive for what they were! There were some nice areas of the hotel but others needed a fair bit of work. It struck us as a cheap hotel, portraying an image of luxury, but missing the mark. Overall, not a great stay, although the staff were very nice and deserve a mention. They are a credit to the hotel.