27, Jalan Usj Sentral 1, Usj Sentral, Subang Jaya, Selangor, 47600, MalaysiaView hotel details
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Guest Reviews of Lavender Inn USJ
7.6/10
Good
118 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.0
Amenities6.6
Service8.1
Cleanliness7.8
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All reviews(118)
Positive reviews(108)
Reviews with photos/video(28)
Awesome stay(19)
Nice bathtub(13)
Great service(12)
Great value for money(10)
Near shopping area(5)
Convenient location(2)
Negative reviews(10)
Guest User
Superior Single Room
Stayed in Sep 2025
Solo traveler
4 review
8.0/10
Very good
Posted on Nov 24, 2025
Room is clean and size is okay for solo traveller like me. The aircond is function and cold. Except for parkings.
Response from Property: Thank you for your review! We're glad the room was clean and comfortable for your stay, and that the aircond worked well. Regarding parking, kindly note that our hotel has limited parking spaces, and the rest are public parking which can be full during peak hours. We appreciate your understanding and hope to welcome you again
Guest User
Vip Room with Jacuzzi
Stayed in Oct 2025
Family
1 review
10/10
Outstanding
Posted on Nov 15, 2025
will repeat again.. the best hotel with an affordable price..
love it
Response from Property: Thank you so much for your kind review! We’re happy to hear that you enjoyed your stay with us. We truly appreciate your support and look forward to welcoming you again soon! 🙏💜
Tracy MM Lim
Deluxe King Room
Stayed in Jul 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Aug 10, 2025
My second stay in this hotel.
Overall good experienced. Room & bed are big. Comfortable to sleep.
Response from Property: Thank you for choosing to stay with us again. We’re delighted to hear that you had a good experience and found the room and bed spacious and comfortable. Your support means a lot to us, and we look forward to welcoming you back for your next visit.
LIM YAU MEE
Standard Double Room
Stayed in Jul 2025
Family
7 review
6.0/10
Posted on Aug 3, 2025
The sliding floor really help when we have to carry heavy luggages into the hotel. However, room cleanliness need to improve especially the table, chair and walls not only floor.
Response from Property: Thank you for sharing your feedback. We’re glad to know that the sliding floor was helpful for carrying your luggage. We sincerely apologize for the cleanliness issues with the table, chair, and walls. Your comments have been shared with our housekeeping team to ensure more thorough cleaning in the future. We truly appreciate your input and hope to welcome you again for a more comfortable stay.
JassCCL
Vip Room with Jacuzzi
Stayed in Sep 2025
Family
34 review
9.0/10
Great
Posted on Oct 22, 2025
The room is clean and the bath tub is amazing.
Response from Property: Thank you for your kind review! We’re glad you found the room clean and enjoyed the bathtub. Hope to have you stay with us again! 😊🛁
Guest User
Vip Room with Jacuzzi
Stayed in Dec 2025
Couple
1 review
9.0/10
Great
Posted on Jan 26, 2026
A clean hotel with friendly staff who were very helpful to us. The VIP room with a jacuzzi was so enjoyable! And yes, their TV comes with entertaining apps such as Netflix, Disney+, YouTube, and more. My partner and I will definitely be booking here again one day. Can’t wait!
Response from Property: Thank you for your wonderful review! We’re thrilled to hear you enjoyed the clean room, friendly and helpful staff, and especially the VIP room with jacuzzi. Glad you liked the TV apps too 😊 We look forward to welcoming you and your partner again soon
mintybangtan_
Deluxe Family Room
Stayed in Jun 2025
Traveling with friends
2 review
9.5/10
Amazing
Posted on Jul 6, 2025
The location of this hotel is easy to find, the environment is quite eventhough it is quite dark at night. Love the lobby, smell good.
Response from Property: Dear Guest,Thank you for your lovely feedback!We’re glad to hear you found our location easy to find and enjoyed the peaceful environment. We’re also happy that you loved the scent and atmosphere of our lobby. We’ll take note of your comment regarding the lighting at night and see how we can improve it.We truly appreciate your support and hope to welcome you again soon!Warm regards,Lavender Inn USJ Team
Eugene LTY
Superior Single Room
Stayed in Jan 2026
Business traveler
25 review
7.0/10
Posted on Feb 12, 2026
Small room, but comfort stay. No breakfast provide but convenient to get food around.
Guest User
Vip Room with Jacuzzi
Stayed in Nov 2025
Family
1 review
7.5/10
Posted on Jan 19, 2026
the location was very fine with us. Inside the hotel, cleanliness was well observed though outside there were occasional debris that should have been removed early enough. Service was good and staff fully attended to guests whenever required. For the facilities, though still in working conditions, some need to be refurbished. the pictures on the website are somehow different from the true picture.
Response from Property: Thank you for your detailed feedback. We’re glad you found our location convenient, the rooms clean, and our staff attentive. We appreciate your comments regarding the outside area, facilities, and website photos, and we will review these for improvement. Your feedback helps us serve our guests better, and we hope to welcome you again in the future.
Sherene 0206
Vip Room with Jacuzzi
Stayed in Jun 2025
Couple
5 review
7.5/10
Posted on Jul 27, 2025
I book vip with jacuzzi enjoy very well. Best capture in this room
Response from Property: Dear Guest,Thank you for your kind review!We're so glad to hear that you enjoyed your stay in our VIP room with jacuzzi. It's great to know you had a relaxing and memorable experience — and we love that it was your best capture too!We look forward to welcoming you back for another wonderful stay.
Guest User
Superior Double Room
Stayed in Apr 2025
Couple
1 review
8.0/10
Very good
Posted on Jun 3, 2025
The hotel provided a peaceful and relaxing environment, perfect for unwinding. The serene surroundings and minimal noise ensured a restful stay. Clean, comfortable rooms added to the overall comfort. Ideal for those seeking tranquility. Staff were courteous and professional. Highly recommend for a quiet and rejuvenating getaway.
Response from Property: Thank you for your wonderful feedback and recommendation. We’re delighted to know that you enjoyed the peaceful environment, clean and comfortable rooms, as well as the courteous service from our staff. It’s truly rewarding to hear that you had a restful and rejuvenating stay with us. We look forward to welcoming you again for another tranquil getaway.
Guest User
Vip Room with Jacuzzi
Stayed in Oct 2025
Couple
1 review
10/10
Outstanding
Posted on Nov 21, 2025
Best jacuzzi room for lower price. The room is small but very comfy, the room smelt very good n very calming. Jacuzzi works very well. The mattress and blankets are supprisingly very clean better than 5 star hotels. Deffinitely will come again.
Response from Property: Thank you so much for your wonderful review! We're glad you enjoyed the jacuzzi room at an affordable price and found the room comfy with a calming scent. It’s great to hear that the cleanliness of our mattress and blankets exceeded your expectations. We truly appreciate your kind words and can’t wait to welcome you again!
RUKIAH AG ALLI
Standard Double Room
Stayed in Oct 2025
Couple
8 review
8.0/10
Very good
Posted on Jan 6, 2026
Small room.
Limited TV channel
Have to call the staff to find the channel, mostly are Chinese channel. And the staff came to help is a foreigner (Nepali I think). Hardly to communicate.
Response from Property: Thank you for your feedback. Our rooms are designed to be compact, and we’re sorry if it felt small during your stay. For your information, we use a TV box system, and all channels are available through it. If guests are unsure how to operate it, our staff are always ready to assist. We also apologize for any communication difficulties and will continue to improve our service. Thank you for staying with us.
Guest User
Standard Double Room
Stayed in Sep 2025
Business traveler
24 review
9.0/10
Great
Posted on Oct 12, 2025
Good services
Response from Property: Thank you for your review! We’re happy to know you’re satisfied with our services. Hope to welcome you again! 😊
Guest User
Vip Room with Jacuzzi
Stayed in Sep 2025
Family
1 review
8.0/10
Very good
Posted on Nov 2, 2025
Best hotel at usj..very recommended..lot of parking and have parking at basement..will repeat again..
Response from Property: Thank you so much for the great review! We’re happy to hear you enjoyed your stay and found the parking convenient, including the basement parking. We look forward to welcoming you again soon! 🙏😊