Edward ESP
August 17, 2023
Good - Location was good. Very advance self fully check-in service was good.
Bad - But your 5 last digit booking number was not the trip booking number, need to call them and get, or else cannot check in and nobody here to assist. So if the person at whatsapp or calling cannot get. Then you may need to wait and wait and wait. Luckily the pickup was at the second call.
Bad - Only 1 card given. Room for 2 person. So means the room card is slot in to the power supply and second person cannot go out. Because you will have no card to come in. And your roommate need to fetch you from ground floor. At least provide extra cars for the convenience of guest.
Bad - Toilet-bowl need deep cleaning. Can see the dirt around.
Bad - Pool table out of order not repaired. PlayStation machine there but no control to use or play.