Wyndham Garden Summerville

I Dusliked that the Air Conditioner was not working properly, rooms felt moist due to heat. Microwave was filthy and needed to be upgraded. Mold was seen in bathroom.

The room served our needs, but the property really isn’t the greatest. The guest room corridors were unusually hot and humid. It was difficult to breathe. The mini fridge needed to be defrosted. I puts couple of ice packs in there, and one became so frozen and sick that I couldn’t get it back out. Most of the wall fixtures needed repair. The safe was hanging off the wall and didn’t have a key. The shower faucet was coming off. Paint was peeling almost everywhere. The pool badly needs maintenance. The filters are full and kicking back sand and dead bugs. I took it upon myself to use the skimmer to remove as many bugs as I could. There was trash on the pool deck that I threw away as well as a cooler full of alcohol. I had to ask the front desk twice to let us into the pool area. It seemed like pool area maintenance was not a priority.

Room was clean service was great pool could of been cleaner over all was good except bar was closed Sundays

Loved how quiet the rooms were. Staff (except for the guy working the morning of 7/7) were unengaged and unhelpful. Placed used towels outside the room and caught the attention of the housekeeping person working our floor, asked for replacements, and never got them. Reported a truck with no handicap plate or placard parked in a handicap spot, and the person at the desk simply walked away. Asked right at the end of breakfast service for a glass of milk to take meds, and was told "Sorry, we've put it away already." Many broken tiles in the bathroom. Poor maintenance throughout the hotel, such as torn wallpaper by first floor elevator, dings in the elevator doors likely because the electric scooter doesn't fit properly, and doors that slam shut.

Great place to stay! Worth the price for the quality of the room. I actually got more deep sleep that night, than I usually do at home.

Checked in and the toilet would not flush. Called the front desk and was told to call back in 10 minutes. 30 minutes later I had to walk down to the desk and wait to be helped. I was moved to another room. There were holes in the wall and the air conditioner did not cool the room off. To top the night off, I woke up to a roach crawling across my neck.

The room was clean. The first room that they gave us AC did not work. They out us in another room. The second room. The AC would not cool . 73 to 75 degrees at all times. The maintenance man came to fix it 5 or six times. When I complained again the young man said he would send them up again to look at it. I told him they have been up 5 or 6 times. He asked he ugly what do you want me to do. I said can we get another room. He said I don't have one. He called the maintenance man.... Then he called me to tell me he was moving us to another room. The AC did not cool in that home . .... 75 degrees at all times again. Not a good experience at all.

The bathroom did not have an exhaust fan and condensation was an issue. Very soft towels:)

Housekeeping came into my room DID NOT clean but removed my personal items off the dresser. I found my items in a clear garbage bag down the hall from my room. Due to it being the weekend there was no manager around and still no follow up.