Jintian International Hotel

The room and hotel's location were excellent. It was very convenient for a trip to Xuzhou. The next day, we visited Santaishan Mountain in just 10 minutes. A key point: the hotel's parking. We arrived around midnight and, because our child was sleepy, parked near the main entrance. We pulled over and didn't interfere with other vehicles. The parking manager kept nagging us to move our car, and their attitude and tone were very rude. That was the only negative point.

This time I stayed at the Jintian Hotel. The service was really great. I would contact you in advance before I went to ask if I had any needs and prepare them in advance. The service was very enthusiastic when I arrived, especially the beauty Xiaoma, who took the initiative to help us with our luggage during the whole process. Whatever our needs, the location of the arranged room is also excellent. Opposite is the golden beach and the Ferris wheel. Standing on the balcony, you can have an unobstructed view of Luoma Lake. I feel very good. The room is also very spacious and the cleaning is very clean. Don't worry, The breakfast is rich and it is very close to Luoma Lake Happy World and Water World. It is very suitable for family vacation.

The overall check-in experience was good, and the front room was a lake view room. The hotel style and internal facilities belong to the Hawaiian style popular in the first decade of this century, which is relatively retro. The location of this hotel is relatively remote, suitable for self-driving tours. There are no takeaways nearby. It is recommended to eat at the hotel. I ordered two dishes, which tasted good and were all freshly fried. Praise: The attitude of all service staff is very good. The hotel provides welcome fruits and small gifts when leaving. Complaint: On April 13, 2024, the guy in charge of "noodles" in the breakfast room was always leaning on things and didn't seem to be very enthusiastic about service.

Overall, it's just average! After staying overnight, I moved to Hengfeng. The hotel's overall decor is quite heavy, and the room lighting is rather dim. Here are a few suggestions: Front Desk: Check-in was very welcoming, and someone was escorted to the room! I left to report a problem, but before I could finish, they started calling on the intercom. I recommend talking to the guest first before addressing the issue; attitude is more important than solving the problem. Guest Room: Cleanliness: Overall good, with the only downside being a cigarette butt in the basin. Service: Housekeeping was very welcoming, but a bit too much. We were still in the room, looking at the lake from the balcony, and the housekeeper knocked on the door within 5 seconds before opening it. I was about a meter away, and the door suddenly opened, startling me. Suggestion: While being welcoming is good, being overly welcoming can be off-putting. Housekeeping should improve their training, and they should be more careful about knocking three times, one long, two short, and three times! Public Area: The area surrounding Luoma Lake Park has fireworks, so the noise is understandable. However, around 7:00 AM, the staff in the hallway were talking quite loudly. I could hear them clearly in my room, and they woke me up. I suggest giving the staff headphones for their intercoms, as they are quite loud and the hallway echoes! Breakfast: At around 8:58 AM, one-third of the plates were empty, and the hot dishes had all become cold. The three staff members who collected the food sat back and chatted. I suggest assigning more responsibilities to different areas, ensuring that the food is replenished promptly. Suggestion: The bathroom hardware has turned black, so I recommend regular maintenance. I also recommend cleaning the balcony tables and chairs daily! Finally, I wish the hotel continued success!

Facilities: fully equipped Cleanliness: Very clean Environment: The lake view is beautiful Service: Very considerate

I have always had a very good impression of this hotel, especially suitable for my business trip, and the scenery is also good. However, I encountered some minor problems with this business trip booking. Fortunately, the housekeeper, Ms. Zhou, was very enthusiastic in helping me coordinate with the hotel leadership, and finally arranged a lake view room for me. I was full of excitement. I originally thought I wouldn't be able to stay in a lake view room this time, but unexpectedly I was able to enjoy the fresh air by the lake. Coincidentally, it was a rainy day last time I checked in, and the housekeeper kindly reminded me that Suqian's The weather specifically recommended that drivers drive their cars under the hotel's awning to avoid getting wet. These thoughtful cares make me feel warmer, and I am very grateful for their meticulous service.

From the first time I came to Suqian, I stayed in a lake view room. Now every time I come to Luoma Lake, this hotel is my first choice. I have stayed there seven or eight times, if not 10 times. I have watched the fireworks here on New Year's Eve for three consecutive years. This year I think the service is the best and I truly feel at home. There were phone reminders the day before and on the day of check-in. You can enter the car even under traffic control. There are enough parking spaces. There is no breakfast shop nearby and you were given a breakfast coupon. When you arrived, there were many people who came to Luoma Lake in the hotel lobby and even upstairs. It was very crowded and noisy, but management started after a while; after checking out, I was given a packed breakfast and snacks. I woke up during my period in the middle of the night and found that the sheets were stained. After asking the front desk, I was told that no compensation was required; after checking out, Xiao Song Seeing that I looked bad, he came up and asked me if I hadn't slept well because of the noise. After learning that it was because of menstrual cramps, he gave me a warm baby and sent me out of the hotel door. I am really grateful to Xiao Song and every staff member for making our New Year's Eve at Luoma Lake very happy!

A hotel with a very good experience Although the hotel was opened in 2011, the rooms are very good in terms of performance and facilities, which brings convenience to people🙋. Because it was before New Year's Eve and I wanted to decorate the room, I called the front desk and added a girl who was working that day on WeChat. Miss Shi Limin was very willing to help us decorate and could provide us with balloons. After hearing this, we were very happy 🥳 Before we The room type we booked did not have a lake view, but Miss Shi Limin was very considerate and helped us upgrade the room! ! ! Touched, like it very much. will come again next time. The hotel is very neat and clean, and the turndown service is particularly good. There are welcome fruits and some snacks. The real world has added this young lady (Miss Shi Limin at the front desk), she is really considerate! I woke up in the morning after checking out today and wanted to take a bath🛀 but there was no hot water! I called the front desk three times but no specific notice was given about the availability of hot water. Then I bothered Ms. Shi Limin again. She said she hadn't gone to work yet, so she would make a call first to help with the matter, and then she would send me a message within ten minutes. He said that because the hotel was full yesterday and there was no hot water supply, he could apply for a later check-out and I could take a hot shower. Okay, I was moved again. The receptionist called me later. It was Miss Shi Limin who came to work and called me to apologize. They also applied for a hand-warmer cup for us because of the hot water. I used to work in a hotel, and I feel that Ms. Shi Limin's service is really good. Within her limited ability, she makes customers feel at home, which is commendable. She is very responsible and patient. Encourage me, your efforts and persistence will become your own shining point 👍 Very considerate to solve the problem for us.