Amour Hotel

I have been coming to this hotel for a little over a year, and I never had any problems until they started making changes. I understand charging for basic amenities, but can you at least put a bar of soap in the bathroom for handwashing. I also didn't have the nice LG clothes closet that refreshes your clothes. I wasn’t able to freshen my jacket, and the mattress is also harder. They did install a bigger TV and added better TV remote directions in English with a channel listing. But what did it for me was during the checkout. In the past, when I had a lot of bags to carry to the KTX or Bus Terminal, they always were helpful in calling me a taxi. I asked like I normally do, and not only was I denied, but I was also waved off as if he couldn't be bothered. I tried to tell him that I was going to the KTX, but he kept saying airport taxi across the street. Due to frustration and time constraints, I left. I didn't want to miss my train. I will definitely patron another hotel after this. Disappointed.

good👍👍👍