Orange Hotel (Suzhou Shishan Financial Center)

Orange Hotel (Suzhou Shishan Financial Center) Reviews

Orange Hotel (Suzhou Shishan Financial Center)

Room 101, Building 1, No. 298 Xinyuan Road, Huqiu District, Suzhou, Jiangsu, ChinaView Hotel Details
Orange Hotel (Suzhou Shishan Financial Center)
Orange Hotel (Suzhou Shishan Financial Center)Orange Hotel (Suzhou Shishan Financial Center)Orange Hotel (Suzhou Shishan Financial Center)
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Guest Reviews of Orange Hotel (Suzhou Shishan Financial Center)

9.7/10
Excellent
2068 review
Verified reviews
Location9.8
Amenities9.7
Service9.7
Cleanliness9.8
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All reviews(2068)
Positive reviews(2059)
Reviews with photos/video(255)
Friendly front desk staff(223)
Classy environment(216)
Large rooms(120)
Convenient parking(120)
Delicious breakfast(88)
Close to metro(73)
Perfect for business trips(58)
Awesome gym(11)
Negative reviews(9)
TomDa
Superior Queen Room
Stayed in Nov 2024
Couple
23 review
9.5/10
Amazing
Posted on Jan 22, 2025
Very clean, friendly staff, easy to find, nice big and tidy rooms. No problem at all, as usual with Orange hotels
Response from Property: 尊敬的賓客:感謝您選擇我們並對酒店給予支持和厚愛。您對酒店設施及服務的滿意是酒店全體員工工作的動力,讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標。酒店客房温馨的佈置,是您外出旅遊的最佳選擇。為您服務是我們的榮幸,酒店全體員工期待您下次光臨
M556594****
Superior Queen Room
Stayed in May 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jun 19, 2025
very的good
Response from Property: 尊敬的賓客:感謝您選擇我們並對酒店給予支持和厚愛。您對酒店設施及服務的滿意是酒店全體員工工作的動力,讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標。酒店客房温馨的佈置,是您外出旅遊的最佳選擇。為您服務是我們的榮幸,酒店全體員工期待您下次光臨
M870672****
Queen Room
Stayed in Sep 2025
Family
1 review
10/10
Outstanding
Posted on Nov 6, 2025
It's great value for money. The staff at the front desk, guest rooms, and restaurant are all very helpful and responsive. When I checked in, they saw a child and gave him two packs of cookies. They also gave him a souvenir when he left.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing us and for your support and patronage. Your satisfaction with our facilities and services is the driving force behind the work of all our staff. Making every guest feel at home is our ultimate goal. Our warmly furnished guest rooms are the perfect choice for your travels. It is our honor to serve you, and all our staff look forward to your next visit.
Yizhicun
2-bed Room
Stayed in Sep 2025
Couple
1 review
10/10
Outstanding
Posted on Nov 7, 2025
The hotel is quite new, clean and tidy, with complete facilities. Its convenient location is just two streets away from several restaurants (Yu Xing Ji is particularly good) and a subway station (5-minute walk to Suoqiao West Station), making it suitable for both business and leisure travel. The rooms are spacious and comfortable, with a high standard of cleanliness. The bedding is comfortable, odor-free, and clean. The smart toilet adds a touch of luxury and exceeds expectations. A gym and laundry room are also available. The receptionist was beautiful, enthusiastic, and very attentive; check-in and check-out were smooth. The staff were friendly and considerate. Candy was given upon check-out. Parking is also very convenient for those driving.
Original textTranslated by Google
6/9
Response from Property: Dear Guest, Thank you for choosing us and for your support and patronage. Your satisfaction with our facilities and services is the driving force behind the work of all our staff. Making every guest feel at home is our ultimate goal. Our warmly furnished guest rooms are the perfect choice for your travels. It is our honor to serve you, and all our staff look forward to your next visit.
Naojin
2-bed Room
Stayed in Jun 2025
Couple
241 review
9.7/10
Amazing
Posted on Jul 22, 2025
It's quite good. The parking lot is large and free. The room is clean and the air conditioning is great. It's convenient to order takeout nearby. It's quiet in a busy area. The room is relatively quiet, and the shower water is comfortable.
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing us and for your support and love for our hotel. Your satisfaction with our facilities and services is the driving force behind our entire staff's work. Making every guest feel at home is our ultimate goal. The warmly decorated rooms at our hotel are the perfect choice for your travels. It is our honor to serve you, and our entire staff looks forward to your next visit.
M548079****
Superior Queen Room
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 14, 2025
The room is large, clean and hygienic. It feels great to stay here. My children especially like the hotel's orange candies and the cold drinks at the front desk. The front desk staff helped me check in enthusiastically. When I left the hotel, they gave me two Suzhou-style fans as a gift. It was great!
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing us and for your support and love for our hotel. Your satisfaction with our facilities and services is the driving force behind our entire staff's work. Making every guest feel at home is our ultimate goal. The warmly decorated rooms at our hotel are the perfect choice for your travels. It is our honor to serve you, and our entire staff looks forward to your next visit.
Anonymous User
Superior Queen Room
Stayed in May 2025
Booked for others
61 review
10/10
Outstanding
Posted on Jun 22, 2025
This is a relatively new hotel. I arrived late, but it was a great experience. They offer a variety of upgraded services. This hotel is convenient for those driving. It's also conveniently located near various Suzhou attractions.
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing us and for your support and love for our hotel. Your satisfaction with our facilities and services is the driving force behind our entire staff's work. Making every guest feel at home is our ultimate goal. The warmly decorated rooms at our hotel are the perfect choice for your travels. It is our honor to serve you, and our entire staff looks forward to your next visit.
M339666****
Queen Room
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 31, 2025
It's very good. The breakfast is also very delicious~ Especially the cold shredded chicken. The two aunties in the restaurant are very nice and friendly. It feels like home. I will choose Orange Hotel again next time!
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing us and for your support and love for our hotel. Your satisfaction with our facilities and services is the driving force behind our entire staff's work. Making every guest feel at home is our ultimate goal. The warmly decorated rooms at our hotel are the perfect choice for your travels. It is our honor to serve you, and our entire staff looks forward to your next visit.
M298714****
2-bed Room
Stayed in Apr 2025
Other
5 review
10/10
Outstanding
Posted on May 22, 2025
The room was spacious and had a desk, which was a nice touch. The hotel is a separate building, very quiet, with convenient parking and good management. Facilities: New and comprehensive Service: Very attentive and responsive to every request.
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing us and for your support and love for our hotel. Your satisfaction with our facilities and services is the driving force behind our entire staff's work. Making every guest feel at home is our ultimate goal. The warmly decorated rooms at our hotel are the perfect choice for your travels. It is our honor to serve you, and our entire staff looks forward to your next visit.
- 7℃
2-bed Room
Stayed in Mar 2025
Family
20 review
7.7/10
Good
Posted on Apr 28, 2025
After staying for two days, I give a 5 for cleanliness, environment, and service, but only a 0 for facilities. First, we stayed in a room at the top of the building. The hot water was inconsistent the first night we checked in, but we didn't pay much attention. The next day, I was washing my hair around 9:00 AM. I lowered the shower head and lowered my head to wash my hair. Suddenly, my scalp felt incredibly hot (unbearably so). After a while, I tested the water temperature. As I continued washing, I was suddenly hit by a blast of ice water (very lukewarm). The sudden scalding pain and icy cold water drenched my head. I was furious. My scalp was numb for at least two hours. When I left and reported the issue to the front desk, they said the water was shared with the property management and they had no control over it. There was no follow-up. Second, at 11:54 PM on April 14th (the second night), could you check the surveillance footage to see if a man tried to swipe our door with his room card, and when it didn't work, he hesitated and waited a while before leaving? As a woman, hearing someone swiping and locking the door was terrifying. Although I was very angry, I didn't call the front desk to vent my frustration because my one-year-old was asleep and I couldn't call them. From check-in to check-out, the two points above were very disappointing. Everything else was fine. The maid was very nice and provided us with extra bottles of mineral water, which was essential for our children, such as making formula and carrying hot water. The breakfast was also good, but I heard a couple complain to the restaurant staff that the breakfast wasn't as varied or high-quality as last year. The hotel has a very grand exterior, a spacious front yard, and convenient parking. Last year, when I was in Suzhou, I stayed near Guanqian Street. The old neighborhood was too small in every way. This year, I stayed in Suzhou on the outskirts. After checking out, we went to the Shaoxing Grand Mercure. I really like staying at the Orange and Grand Mercure hotels in Huazhu.
Original textTranslated by Google
6/10
Response from Property: Dear guest, thank you very much for your stay and for leaving us your valuable feedback. Our entire hotel staff will continue to strive to improve service quality, actively address shortcomings, and diligently enhance their service skills. We aim to provide guests with convenient and thoughtful service. We hope you will have a unique experience next time and look forward to seeing you again.
_WeChat415873****
Superior Queen Room
Stayed in Mar 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Apr 21, 2025
I came to see a concert. It was very good. The room was clean and tidy. The service was very good. It was very quiet.
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing us and for your support and love for our hotel. Your satisfaction with our facilities and services is the driving force behind our entire staff's work. Making every guest feel at home is our ultimate goal. The warmly decorated rooms at our hotel are the perfect choice for your travels. It is our honor to serve you, and our entire staff looks forward to your next visit.
Papilion^^
2-bed Room
Stayed in Mar 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Apr 20, 2025
The room is very clean and bright! The bed is very comfortable! The lady at the front desk is very enthusiastic and her attitude makes people feel comfortable.
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing us and for your support and love for our hotel. Your satisfaction with our facilities and services is the driving force behind our entire staff's work. Making every guest feel at home is our ultimate goal. The warmly decorated rooms at our hotel are the perfect choice for your travels. It is our honor to serve you, and our entire staff looks forward to your next visit.
_WeChat283406****
Queen Room
Stayed in Mar 2025
Couple
10 review
10/10
Outstanding
Posted on Apr 13, 2025
The hotel environment is very good. The room is bigger than other orange hotels. When I checked out, the front desk lady gave me orange candy. Haha
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing us and for your support and love for our hotel. Your satisfaction with our facilities and services is the driving force behind our entire staff's work. Making every guest feel at home is our ultimate goal. The warmly decorated rooms at our hotel are the perfect choice for your travels. It is our honor to serve you, and our entire staff looks forward to your next visit.
M842029****
Superior Queen Room
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Jul 13, 2025
Very satisfied, will come again next time.
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing us and for your support and love for our hotel. Your satisfaction with our facilities and services is the driving force behind our entire staff's work. Making every guest feel at home is our ultimate goal. The warmly decorated rooms at our hotel are the perfect choice for your travels. It is our honor to serve you, and our entire staff looks forward to your next visit.
icing808
Selected Queen Room
Stayed in Mar 2025
Traveling with friends
8 review
10/10
Outstanding
Posted on Apr 13, 2025
It's quite clean and quiet, close to the subway. The service is great. I see it's mostly for business travelers. The breakfast is okay.
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing us and for your support and love for our hotel. Your satisfaction with our facilities and services is the driving force behind our entire staff's work. Making every guest feel at home is our ultimate goal. The warmly decorated rooms at our hotel are the perfect choice for your travels. It is our honor to serve you, and our entire staff looks forward to your next visit.