Echarm Hotel (Suzhou East Taihu Xinhu Square)

The room is very spacious. It is suitable for two people. The room is very quiet. There is also Tmall Genie, a smart service. The overall service is very smart. The service at the front desk is also very good. We were served by Xiao Liu at the front desk. He also gave me an apple to eat on the day of check-in. Overall, I was very satisfied with this stay. I came to Suzhou with my classmates and booked this hotel

The staff is very pleasant and attentive. The room was very comfortable. (A slight unpleasant cigarette smell, however.) The view is really spoiled at the end of the day. Great value for money.

The hotel is located in Xinhu Square, close to Metro Line 4, with convenient transportation. It is convenient to go anywhere, especially to Tongli Ancient Town. Xinhu Square has shopping malls, supermarkets, restaurants, clinics, pharmacies and cinemas. It is so convenient. The room is very clean and the towels and bath towels are changed every day. The hotel provides free laundry service. Just throw the clothes into the washing machine and don't worry about it. The front desk lady will set the laundry program, dry and fold them, and send them to the room by a robot. This service is so considerate. Our group of six are very satisfied, especially thank Xiao Cao for his enthusiastic help from beginning to end. My brother's family settled in Suzhou, and they will stay here when they come to Suzhou to visit relatives in the future. Thank you.