GreenTreen Alliance Hotel Suzhou Mudu Town Jinshan Road Branch Reviews
GreenTreen Alliance Hotel Suzhou Mudu Town Jinshan Road Branch
No. 37, Jinshan South Road, Mudu Town, Wuzhong District, Suzhou, Jiangsu, 215101, ChinaView hotel details
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Guest Reviews of GreenTreen Alliance Hotel Suzhou Mudu Town Jinshan Road Branch
8.9/10
742 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities8.7
Service8.9
Cleanliness9.0
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All reviews(742)
Positive reviews(706)
Reviews with photos/video(116)
Easy to get around(78)
Close to metro(44)
Large rooms(42)
Friendly front desk staff(39)
Convenient parking(26)
Average sound insulation(25)
Convenient for shopping(17)
Stayed multiple times(4)
Negative reviews(36)
Guest User
Guestroom (2 Beds)
Stayed in May 2026
Other
45 reviews
8.5/10
Very good
Posted on Jun 14, 2026
The room was clean and tidy, with fully intelligent controls and most of the essential amenities. Breakfast offered a decent variety and tasted quite good. The only issue was that the shower faucet wasn't smooth and was a bit difficult to use.
Original textTranslated by Google
Response from Property: 感謝您細緻的評價!很高興整潔的客房、智能設施和豐富早餐能讓您滿意。關於淋浴龍頭使用不暢的問題,我們已立即安排檢修調試,後續會加強設施巡檢。期待您再次入住,體驗更好的服務~
Anonymous User
Double Room
Stayed in Jan 2026
Other
1 reviews
3.2/10
Posted on Feb 8, 2026
Definitely avoid this hotel; I won't be coming back. The facilities are old and run down, and the air conditioner made a terrible noise all night. Even set to 30 degrees Celsius, it didn't produce any heat—it felt like sleeping in an ice cellar. The bathroom also had no heating, and there were no slippers, so walking on the cold floor was really uncomfortable. When I mentioned it to the front desk, they offered no solution. Speechless. Seriously, avoid this place!
Original textTranslated by Google
Response from Property: 您好,很抱歉沒有給您帶來美好的體驗,您所反映的問題已經排查過,空調本身制熱是正常的哦,淋浴間有防滑地墊和地巾,有一次性拖鞋,另前台24小時有人值班,如入住期間發現問題可第一時間告知我們,門店肯定會及時安排人員檢修或調房處理,再次向您致以誠摯的歉意,祝您生活愉快,工作順利!
Guest User
Guestroom (2 Beds)
Stayed in May 2026
Business traveler
6 reviews
2.0/10
Posted on Jun 14, 2026
Booked a twin room, but they only gave us one key card for two people. There was no power card, so the AC turned off every time we left the room. The facilities are a bit old, and there was a giant Guangdong twin ponytail welcoming us. The basement parking is convenient.
Original textTranslated by Google
Response from Property: 尊敬的賓客:非常抱歉沒有給您帶來美好的體驗,酒店出於安全考慮實行“一房一卡”制,敬請諒解,近期蘇州天氣潮濕,蟲害不勝防,我們已安排專業消殺,感謝您的反饋與建議,我們將努力提升管理與服務,如果您下次來,請一定提前聯繫我們,希望能彌補這次的遺憾,另祝您生活愉快!
David Cheah Keat Yoong
Double Room
Stayed in Dec 2024
Couple
3 reviews
10/10
Outstanding
Posted on Jan 24, 2025
Very friendly and good service from the staff and had a comfy stay!
Response from Property: 見你,邂逅美好,一切為您所想,希望您一如既往的喜歡我,期待您的下一次的到來,帶你體驗下不一樣的格盟對您的友誼
Guest User
Special Queen Room
Stayed in Jul 2024
Couple
3 reviews
9.5/10
Amazing
Posted on Aug 18, 2024
Hotel is 1 minute by foot to the metro station. Rooms are very big and convenient. Breakfast are just okay.
Response from Property: Thanks for taking the time to share your thoughts about our hotel. We're glad to hear you enjoyed your stay. We hope you'll come back again soon to enjoy them again!
Serhii09
Double Room
Stayed in Mar 2025
Solo traveler
134 reviews
8.5/10
Very good
Posted on Apr 10, 2025
Good cooperation, delicious dishes, polite personal, thank you
Response from Property: 見你,邂逅美好,一切為您所想,希望您一如既往的喜歡我,期待您的下一次的到來,帶你體驗下不一樣的格盟對您的友誼
Daboke
Double Room
Stayed in May 2025
Solo traveler
12 reviews
8.0/10
Very good
Posted on Jul 18, 2025
Clean, Nice and spacious
Response from Property: 感謝您的入住與支持,您的滿意是我們前進的動力,酒店位於木瀆鎮中心地帶,距離木瀆古鎮1.5公里,出酒店步行2分鐘即是地鐵五號線1號口哦,小格隨時恭候您的下次光臨,祝您生活愉快!
Anonymous User
Family Room
Stayed in Mar 2026
Traveling with friends
2 reviews
9.0/10
Great
Posted on Apr 19, 2026
Environment: The environment is okay.
Facilities: The smart features are a bit lacking.
The soundproofing isn't very good; at 5 AM, a group of people were talking, it sounded like they were arguing. The doors were also loud when opening and closing.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you very much for your feedback. We have immediately forwarded it to the relevant departments for processing. We will promptly optimize equipment debugging, strengthen soundproofing maintenance, and enhance order management in the morning public areas. We look forward to your next visit and wish you a pleasant life and all the best!
Guest User
Double Room
Stayed in Feb 2025
Family
47 reviews
10/10
Outstanding
Posted on Mar 22, 2025
Must give a five-star praise, the front desk clerk is attentive and polite, and can consider from the perspective of the guests. The hotel is ok, clean and sanitary, with a large underground parking lot. I am very satisfied to be able to stay in such a preferential hotel in Suzhou, a tourist city👍
Original textTranslated by Google
Response from Property: Dear guests: Thank you for your praise and support. Your satisfaction is our driving force. The hotel is located in the center of Mudu Town, 1.5 kilometers away from Mudu Ancient Town. It is a 2-minute walk from the hotel to Exit 1 of Metro Line 5. Xiaoge is always waiting for your next visit and wish you a happy life!
Guest User
Double Room
Stayed in Feb 2025
Business traveler
10 reviews
2.0/10
Posted on Mar 2, 2025
The hotel is old, the facilities are old, the floor is cracked and moldy, the odor is serious, the breakfast is almost the same, the window is still an inner window
Original textTranslated by Google
Response from Property: Dear guests: Thank you very much for choosing Xiaoge. We are very sorry that we did not bring you a good stay experience. Thank you for your sincere advice. We will work hard to make corrections. We sincerely apologize to you again and wish you a happy life and smooth work!
Guest User
Special Queen Room
Stayed in Jan 2025
Solo traveler
5 reviews
10/10
Outstanding
Posted on Mar 4, 2025
It's really super, super good. It's the best experience I've ever had in a hotel of similar price! It’s really super super comfortable! The room is quite big and very clean! ! Very big! The delivery cars are all small robots, haha
Original textTranslated by Google
Response from Property: Dear guests: Thank you for your praise and support. Your satisfaction is our driving force. The hotel is located in the center of Mudu Town, 1.5 kilometers away from Mudu Ancient Town. It is a 2-minute walk from the hotel to Exit 1 of Metro Line 5. Xiaoge is always waiting for your next visit and wish you a happy life!
Guest User
Family Room
Stayed in May 2025
Family
2 reviews
6.5/10
Posted on Jun 29, 2025
There's a small room next to the window that looks like a passageway, and it's too close to the window. There's also a pool of water there, and there's a constant sound of water.
Original textTranslated by Google
Response from Property: Dear Guest: Thank you for choosing Xiaoge. We are very sorry that you did not have a pleasant stay. We appreciate your honest feedback and will do our best to improve. We sincerely apologize again and wish you a happy life and success in your work!
xuecl508
Double Room
Stayed in Oct 2024
Couple
84 reviews
10/10
Outstanding
Posted on Dec 6, 2024
If you go to Tianping Mountain to watch the maple leaves, GreenTree Inn is a good choice due to its high cost performance. The check-in service was efficient. The receptionist at the front desk had a good attitude and patiently answered all the questions we raised.
Original textTranslated by Google
Response from Property: Thank you for choosing Xiaoge. Your satisfaction is the driving force for our progress. Xiaoge will continue to maintain service and product quality. We sincerely look forward to your next stay and wish you a pleasant journey!
Anonymous User
Double Room
Stayed in Sep 2024
Family
41 reviews
7.0/10
Posted on Oct 6, 2024
The room has been renovated, the overall facilities and environment are good, and the sanitary condition is not bad; the front desk service is also good, but the service in the restaurant made me laugh out loud. After the meal (I ate very little), I took 4 packages of Panpan snacks Bread, the restaurant waiter stopped me and said he couldn't take it away. I said I had very little food and took a few buns. Why couldn't I take the buns away if I didn't eat them? They weren't worth a lot of money. The waiter said they were worthless but you still took them. It felt like It was like being treated like a thief. After many years of staying in a hotel, it was the first time in my life that I encountered such a serious waiter who stood on the moral high ground. I originally wanted to give it a good review overall, but I felt bad after having breakfast for the last time. Goodbye.
Original textTranslated by Google
Response from Property: Thank you very much for choosing Xiaomeng. I am very sorry to bring you a bad stay experience. Thank you for your sincere opinions. Your valuable opinions are very important to us. We will inform the relevant person in charge to improve the service quality. We would like to express our gratitude to you again. We sincerely apologize and welcome your next stay. I wish you a happy life and smooth work!
Suonikemiaomiaomiao
Special Queen Room
Stayed in Feb 2025
Business traveler
88 reviews
7.5/10
Posted on Mar 10, 2025
The room is not very big and Xiaole in the room can't control the TV and air conditioning except for listening to music. The front desk service is very good.
Original textTranslated by Google
Response from Property: Dear guests: Thank you very much for choosing Xiaoge. We are very sorry that we did not bring you a good stay experience. Thank you for your sincere advice. We will work hard to make corrections. We sincerely apologize to you again and wish you a happy life and smooth work!