Suzhou Cloud Hotel (Guanqian Street Pingjiang Road) Reviews
Suzhou Cloud Hotel (Guanqian Street Pingjiang Road)
No.85 Jiuxueqian, Gusu District, Suzhou, Jiangsu, ChinaView Hotel Details
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Suzhou Cloud Hotel (Guanqian Street Pingjiang Road) Guest Reviews
4.4/5
125 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.5
Cleanliness4.3
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All reviews(125)
Positive reviews(116)
Reviews with photos/video(33)
Convenient location(34)
Easy to get around(15)
Friendly front desk staff(10)
Close to metro(10)
Loved the view(8)
Has facilities for children(6)
Average sound insulation(5)
Amazing natural light(4)
Negative reviews(9)
Guest User
Elegant Family Room
Stayed in Mar 2024
Travel with friends
15 review
5.0/5
Outstanding
Posted on Mar 9, 2024
Very large room with lots of space. The beds were comfortable. The room has a projector and entertainment system. It was great to watch a movie after a busy day sightseeing. Some of the movies were in English.
We only stayed a night but would have stayed two if it wasn't booked out. The hotel is in a very good location near Guanqian Street and Pingjiang Road.
We were on the third floor. There was no elevator if you have alot of luggage something to consider.
I would stay here again.
JING HUI
Elegant Family Room
Stayed in May 2024
Travel with friends
4 review
4.5/5
Great
Posted on Jun 1, 2024
The staff was nice and friendly, and the room is nice. However, the place did not have an elevator but the staff offered to bring up our luggages for us. We were able to watch many movies as well. Overall very worth it at the price point!
Regina
Guestroom - with View (Balcony)
Stayed in Apr 2024
Travel with friends
9 review
4.0/5
Very Good
Posted on Apr 13, 2024
Very short walk to shopping district, friendly owners and cute cat.
Shy
Panorama Room (Balcony)
Stayed in May 2023
Couples
7 review
5.0/5
Outstanding
Posted on Jun 24, 2023
A beautiful hotel, just in the city center. Nice view and good service. A specially loved the balcony 😍 had a great 520 in this hotel
Guest User
Boutique Queen Room
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 25, 2024
Loved this little hotel.
Peter
Panorama Room (Balcony)
Stayed in Aug 2023
Couples
10 review
2.7/5
Posted on Aug 11, 2023
The location is good and the room was a decent size, but that’s about it. Although the hotel is advertised as having parking you have to park in a public lot about 200m away for ¥40 per day. The room wasn’t very clean and the toilet got blocked daily. The balcony is small, and for some reason there was only 1 (swinging) chair on the balcony for a double room. The shower and toilet had hairs in it, and only small amenities. There is also no fridge in the room.
sam13
Boutique Queen Room
Stayed in Jul 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jul 6, 2023
Very well located near guanqian road, the room is spacious and perfectly clean and the staff was extremely kind and helpful, I highly recommend
Abby Trapp
Stayed in Aug 2022
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 7, 2022
This was my first time in Suzhou. The cloud hotel is perfectly situated downtown and super close to the metro. It’s in walking distance of many gardens, and you can access the lake quickly from the subway. The street is seemingly charming and there’s a variety of business and historical around. I stayed on the 3rd floor with a bathtub and a gorgeous view. The room was all white with a projector. Kettle available. Daily ayi service. The front desk staff is friendly and there is the sweetest cat 小猫 in the lobby. Foreign friendly. They will ask you for your 苏州 green code and your latest negative Covid test. I would stay again. It was a homely vibe for appropriate price.
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Response from Property: 夕陽好看
Anonymous User
Panorama Room (Balcony)
Stayed in Aug 2024
Couples
27 review
5.0/5
Outstanding
Posted on Sep 19, 2024
Nice view
Guest User
Panorama Room (Balcony)
Stayed in Oct 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Oct 29, 2024
Facilities: Complete facilities.
Hygiene: Clean and tidy.
Environment: Comfortable environment, nice view from the terrace.
Service: The front desk guy provided good service and helped with luggage to the room. Check-in and check-out were also convenient and fast.
Surroundings: There are all kinds of food, drink, entertainment and shopping around. It is not far from the subway station and the location is convenient and easy to find.
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Xumiao(youjing)
Guestroom - with View (Balcony)
Stayed in Oct 2024
Business travelers
54 review
5.0/5
Outstanding
Posted on Oct 15, 2024
In the heart of the city, there is a hotel that is like a lighthouse, providing a safe haven for tired travelers. The door of this hotel is a door of time and space. Once you step in, it's like traveling to a warm world. The lights in the lobby are soft, like the first ray of sunshine in the morning, warm but not dazzling.
The smile of the waiter is like a flower in early spring, warm and sincere. With their meticulous service, they make every guest feel the comfort and tranquility of home. The layout of the guest room, every detail is like a work of art that has been skillfully carved, showing both modernity and warmth and elegance.
When night falls, the lights of the hotel are like stars, illuminating the way home. This is not only a simple place to stay, but also a place where a story takes place. Every corner is full of the warmth of life and humanistic care.
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Guest User
Elegant Family Room
Stayed in Jul 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jul 26, 2024
I live with my classmates. The environment is very good, clean and well-lit. Guanqian Street is behind it and Pingjiang Road is also very close. I didn't go to the museum, I will come back later. The coal boss and the lovely
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6/9
Guest User
Elegant Family Room
Stayed in Jul 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jul 23, 2024
The location is very good, next to the subway station, the room is clean and spacious. The guy is also very friendly. The dumb fried and braised meat noodles next to it are delicious. Guanqian Street and Pingjiang Road Branch Road are very beautiful at night
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6/9
Guest User
Guestroom - with View (Balcony)
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 19, 2024
The room with balcony is very good. The subway station is nearby and it is very convenient to visit nearby attractions. The Soviet-style house outside the balcony is very beautiful. The towels and bath towels are disposable and clean.
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Guest User
Cozy 2-bed Room
Stayed in Jul 2024
Family
6 review
2.2/5
Posted on Jul 6, 2024
The hygiene is really bad. This is the first time I give a bad review. I feel it is not easy. But this time I really can't stand it. When I walked in, I was greeted by a big cockroach. When I closed the door, I found a dead insect behind the door. I don't know how long it has been dead. There are mosquitoes that can't be caught in the room. Cockroaches are running everywhere... When I got up the next day, my feet were full of lumps from mosquito bites. I don't know what kind of insects bit my arms.