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Crowne Plaza SUZHOU by IHG
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Crowne Plaza SUZHOU by IHG

Experience Crowne Plaza SUZHOU by IHG, a 5-star hotel in Suzhou. Highly rated at 9.7/10 from 13706 guests, it delivers exceptional comfort at a great value, with rates from $85.

Rooms

Guestroom

Family Room (King Bed)

Nai Long Lake-view Family Room

Check-In & Check-Out

From 15:00 until 12:00

Nearby Attractions

Jinji Lake Music Fountain

Jinji Lake Scenic Area: 0.52 km away

Huxijie Art Museum: 0.45 km away

Mini Mars Family Center (Oriental Gate Branch): 0.66 km away

Hotel Features

For Your Relaxation: Pool, Hair and beauty salon, and Gym

Pets policy: No pets allowed.

Dining & Drinks: Room service, Cafe, Restaurant, Bar, Lobby bar

All prices shown are for stays within the next 7 days, as listed on Trip.com.

Crowne Plaza SUZHOU by IHG

2026 Asia 100 - Scenic Hotels
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We Price Match
China travel essentials
Easy to reach
English-speaking staff
Translation tools
Currency exchange
Most card payments accepted
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Amenities
All amenities
Property Description
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Everything is good. Service from Labelle and Chloe are very friendly.
Surroundings
Metro: Yanyuqiao
(2700 ft)
Metro: Dongfangzhimen
(2800 ft)
Airport: Wuxi Shuofang Airport
(25.1 miles)
Train: Suzhou Industrial Park Railway Station
(3.3 miles)
Train: Suzhou Railway Station
(5.1 miles)
View on map
4

Deluxe Queen Room

1 King bed and 2 Double bed
84m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
4

Guestroom

1 Single bed and 1 Queen bed
42m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Family Room (King Bed)

1 King bed
42m² | Floor: 1-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
4

Pilot Double Bed Suite

1 King bed
158m² | Floor: 9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Nai Long Lake-view Family Room

1 King bed
42m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
4

Executive Room - Lake-View (2 beds)

2 Double bed
42m² | Floor: 6-8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Family Suite - Lake-View

1 King bed and 1 Bunk bed
70m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
4

Captain Suite

1 King bed
70m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
5

Executive Room

1 King bed or 2 Double bed
42m² | Floor: 6-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Superior Caring Double Bed Room

1 Queen bed
38m² | Floor: 1-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Crowne Plaza Deluxe Double Room

1 King bed
42m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Deluxe Lake-view Room

1 King bed or 2 Double bed
42m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
8

Deluxe Room

1 King bed or 2 Double bed
42m² | Floor: 1-5,9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Crowne Plaza Deluxe Twin Room

2 Double bed
42m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
5

Deluxe Lake-view Room

1 King bed or 2 Double bed
42m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Deluxe Room - Lake-View (2 beds)

2 Double bed
42m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Deluxe Premier Room - Lake-View (Double bed)

1 King bed
42m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
5

Executive River View Room

1 King bed or 2 Double bed
42m² | Floor: 6-8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Deluxe Superior Room (Double bed)

1 King bed
42m² | Floor: 1-5,9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Crown Family Suite

1 Single bed and 1 Queen bed
42m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Shower
Room Details
Check Availability
5

Executive Room (Double bed)

1 King bed
42m² | Floor: 6-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Executive Room (2 beds)

2 Double bed
42m² | Floor: 6-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Deluxe Premier Room - Lake-View (2 beds)

2 Double bed
42m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Navigator Double Bed Suite

1 King bed
88-96m² | Floor: 1,8-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Executive Room - Lake-View (Double bed)

1 King bed
42m² | Floor: 6-8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Deluxe Room - Lake-View (Double Bed)

1 King bed
42m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Deluxe Superior Room (2 beds)

2 Double bed
36-42m² | Floor: 1-5,9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
4

Explorer Double Bed Suite

1 King bed
88m² | Floor: 8-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Hide Room Types

100 guests in a row gave their stay a positive rating.
Average for similar properties in Suzhou
Most Mentioned
Review summary
Powered by AI
Cleanliness: The hotel maintains high standards of cleanliness, with rooms consistently described as spotless and comfortable. Guests appreciate the attention to detail in housekeeping, contributing to a comfortable and enjoyable stay.(based on 2,365 reviews)
M‍3‍0‍7‍9‍3‍*‍*‍*‍*
January 12, 2026
The hotel's location and views by Jinji Lake are superb. Last time I stayed at Niccolo Hotel across the lake, but this time at Crowne Plaza, I felt the Crowne Plaza's location was even better. Of course, Niccolo Hotel has more updated decor. Although the hotel lobby looks a bit dated, the views are unbeatable and the space is vast, which is great 👍. Next time I'll try staying at the Lamborghini hotel next door to see what's different, as I hear it's under the same owner.
Original TextTranslation provided by Google
_‍W‍e‍C‍h‍a‍t‍2‍6‍6‍2‍7‍8‍*‍*‍*‍*
January 12, 2026
This is my second time staying at the Crowne Plaza near Suzhou Center, and it seems my child has a special fondness for this hotel, always wanting to stay here. Downstairs, there's a children's play area, and the lobby features many models and display vehicles, which are quite impressive. I hadn't noticed before, but this time I discovered that during dinner, the lobby music wasn't from a speaker but live piano and vocal performances, which was very elegant and beautiful. The Christmas and Chinese New Year decorations created a particularly festive atmosphere. We chose window seats for both breakfast and dinner buffets, and the view was exceptional, offering sights of Jinji Lake's shoreline with speedboats and small boats. There's also a swimming pool, which the kids enjoyed, and a complimentary afternoon tea at the executive lounge. The service was meticulous. All in all, my child insisted I give it a full five-star review, and the hotel genuinely deserves it.
Original TextTranslation provided by Google
M‍2‍6‍4‍3‍7‍1‍*‍*‍*‍*
January 10, 2026
I chose Crowne Plaza Suzhou for my birthday. Before check-in, Carrie messaged me and arranged a wonderful lake-view room, which I loved. She patiently answered all my questions. The room was fantastic, offering beautiful views of Jinji Lake and the Gate of the Orient. I was also pleasantly surprised by a special birthday card she arranged for me. Thank you, Carrie and Jessie! ❤️ The hotel's location is also excellent, just a 5-minute walk from Suzhou Center. For the old town, I recommend taking a taxi; it's only about ten yuan, very convenient.
Original TextTranslation provided by Google
s‍k‍y‍p‍a‍r‍t‍y
January 3, 2026
Staying at the Crowne Plaza Suzhou was an experience beyond my expectations! The hotel boasts stunning views of Jinji Lake. Staff members Labelle and Layla provided meticulous and thoughtful service, making my entire stay, from check-in to check-out, incredibly pleasant. The room was spacious and comfortable, and the bedding was especially soft, ensuring a great night's sleep. The breakfast buffet offered a wide variety of both Western and Chinese options, all delicious. The indoor pool and gym facilities were excellent; my only suggestion would be to provide towels inside the changing rooms as well, rather than just at the entrance, for convenience.
Original TextTranslation provided by Google
M‍6‍0‍6‍6‍8‍*‍*‍*‍*
January 3, 2026
This trip exceeded all my expectations, I'm incredibly satisfied! Even though Ctrip customer service didn't fully communicate my requests, the hotel was very generous. They upgraded me directly to an executive lake view room, which instantly elevated the whole experience. Getting an upgrade, especially to such a great room type during a holiday, is truly rare. The room offered views of both the lake and the 'Big Trousers' building. The hotel's service was impeccable; they were so good with kids, even giving them balloons and rings. All in all, it's an excellent family-friendly hotel. The playground is also better than those at most other hotels. The pool was great too, though we didn't get to try the outdoor one during our winter visit – we hope to return in the summer to experience it. I would definitely choose this hotel again next time I'm in Suzhou for three reasons: first, its excellent location; second, its service quality and standards far surpass those of Crowne Plaza; and third, the hotel is very accommodating and good to children.
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
January 3, 2026
I stayed at the Crowne Plaza Suzhou during my trip to Suzhou, and the experience was absolutely fantastic! The hotel is right by Jinji Lake, which was perfect for evening strolls, and it's also close to Suzhou Center, making getting around super convenient. The room was clean, the bedding was soft and comfortable, and the hygiene was impeccable. All the staff were incredibly friendly; Jessie and Layla were especially helpful, responding quickly and reminding me about the invoice, resolving everything swiftly and thoughtfully. The breakfast had a great variety and tasted good. Overall, it's excellent value for money, and I'll definitely stay here again next time I'm in Suzhou!
Original TextTranslation provided by Google
S‍u‍o‍l‍u‍o‍l‍a‍x‍i‍a‍n‍x‍i‍a‍n
January 1, 2026
I booked a lake view room in advance and Layla helped me arrange a room that I really liked. The hotel's location is excellent, making it very convenient for shopping and dining. It's only a 5-minute walk to the "Big Trousers" (CCTV Headquarters building), which is super handy. The hotel has many restaurants, including a seafood hotpot, which is quite good. The breakfast area is also lovely, and the dumplings are delicious, though you might have to queue a bit during holidays due to the crowds. Carrie's service during my stay was very warm and welcoming. There's also a musical fountain show in the evening, which was great to see live. I'd definitely come back again. Room: Unable to cast to the TV, which was a bit of a letdown. However, the beautiful views outside more than made up for it. The lobby has a great vibe.
Original TextTranslation provided by Google
M‍2‍0‍8‍7‍7‍*‍*‍*‍*
January 1, 2026
Our stay was upgraded to a suite for free, which made the experience absolutely fantastic! The hotel's cruise ship theme is incredibly atmospheric, and the nautical decor in the lobby was striking. The upgraded suite was spacious, offering a superb 270-degree view of Jinji Lake. Watching the Ferris wheel turn during the day and enjoying the night view of the Gate of the Orient in the evening was incredibly delightful.
Original TextTranslation provided by Google

Services & Amenities

臻炉逸海鲜姿造
Cuisine: Seafood
Open for: Brunch, Lunch, Dinner
Business hours: [Mon - Sun] 11:00-14:00, 17:00-21:30
皇冠宴会厅
Cuisine: Cantonese
棕榈岛餐厅
Cuisine: BBQ, Seafood
Open for: Dinner
Business hours: [Mon - Sun] 17:00-21:00
马里亚纳·酒吧
Business hours: [Mon - Sun] 14:30-24:00
鲍鱼王子(星港街店)
Cuisine: Cantonese
Business hours: [Mon - Sun] 11:00-14:00, 17:00-21:00
艇吧TBoat西餐厅
Open for: Dinner
Business hours: [Mon - Fri] 16:00-22:00,[Sat - Sun] 11:30-23:00
香茗舫(Fragrance)
Open for: Afternoon tea
Business hours: [Mon - Sat] 09:00-21:00,[Sun] 09:00-18:00
圣汐西餐厅
Open for: Breakfast, Lunch, Dinner
Special dietary options: Vegetarian
Business hours: [Tues - Sun] 06:00-10:00, 11:30-14:00, 17:30-21:00,[Mon] 06:00-10:00
Indoor swimming poolFree
Outdoor swimming poolFree

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 1 year old and under
Extra crib: Free

Breakfast
StyleBuffet
HeightFee
Children under 1.2m in height
Free
Children between 1.2–1.4m in height
CNY 68.00 (approx. $9.75) per person
Children over 1.4m in height
CNY 170.00 (approx. $24.38) per person
Adult
Buffet:CNY 170.00 (approx. $24.38) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is CNY 500.00 (approx. $71.68) per room.
Deposit Payment MethodsThis property accepts cash, credit cards, debit cards and third party payment services
Deposit RefundWithin 7 days after check-out

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2009
  • Renovated: 2019
  • Number of Rooms: 388
Phone:+86-512-67616688
Crowne Plaza Suzhou is a luxury cruise-themed hotel, adjacent to the beautiful Jinji Lake, via the exit of the Shanghai-Nanjing Expressway Park, along Xiandai Avenue and straight to Xinggang Street. Leisure and entertainment facilities such as the trail around the lake, the Gate of the East, Suzhou Center, Hubin Xintiandi, Ligong Causeway, Suzhou Eye, the International Expo Center, the Cultural and Arts Center, the Olynpic Sports Center are within easy reach.

The hotel has elegantly furnished rooms, full of modern atmosphere and cruise elements, with a panoramic view of the garden and lake. Sun Seeker, an all-day dining restaurant that gathers global delicacies, Zhen Hotpot, a seafood restaurant that uses signature spring water pots to restore fresh and authentic flavors, and Prince Restaurant, a Chinese restaurant that inherits the essence of royal chef cooking, present you with mouth-watering excellent food and considerate service. Taste the elegance of tea and the delicacy of afternoon tea at Fragrance tea house, relish the mellowness of wine at Mariana atrium lounge and the moving music of the resident singer. Here are completely different styles of places for you to rest and relax. If you like sports, you can come to the indoor and outdoor swimming pools, enjoy the beautiful view of Jinji Lake while exercising, and there are also well-equipped gymnasiums to choose from.

The hotel's thoughtful parent-child facilities and services make your travel with your children easier and more enjoyable. The room can provide children's bathrobes, slippers, toothbrushes and other children's products. The hotel has two indoor and outdoor Kids' Gardens. Inspired by the ocean, the indoor Kids’ Garden - Little Captain Club - brings extra delight and enjoyment to the time when family members come together for a vacation.

Frequently Asked Questions

What landmarks are near Crowne Plaza SUZHOU by IHG?

Nearby attractions to Crowne Plaza SUZHOU by IHG include Huxijie Art Museum, just 1500 ft from your search (straight-line distance) away.

What amenities and services does Crowne Plaza SUZHOU by IHG offer?

Popular amenities and services at Crowne Plaza SUZHOU by IHG include: Shuttle service.

Does Crowne Plaza SUZHOU by IHG have a restaurant?

Yes, Crowne Plaza SUZHOU by IHG has a restaurant serving a variety of Seafood, Cantonese, Seafood, BBQ, Cantonese dishes made with fresh, high-quality ingredients.

Does Crowne Plaza SUZHOU by IHG have a pool?

Yes, Crowne Plaza SUZHOU by IHG has a swimming pool for guests.

Where is Crowne Plaza SUZHOU by IHG located?

The hotel is located at No. 168 Xinggang Street, Lakeside of Jinji Lake.

Are pets allowed at Crowne Plaza SUZHOU by IHG?

No, pets aren’t allowed at Crowne Plaza SUZHOU by IHG.

How much does it cost to stay at Crowne Plaza SUZHOU by IHG?

Room rates at Crowne Plaza SUZHOU by IHG vary based on dates, hotel policy, and other factors. Enter your travel dates to check current prices.

What are the check-in and check-out times at Crowne Plaza SUZHOU by IHG?

Check-in at Crowne Plaza SUZHOU by IHG starts at 15:00, and check-out is at 12:00.

About This Property

Nearest AirportWuxi Airport
Distance to Airport40.74KM
Nearest Train StationSuzhou Industrial Park Railway Station
Distance to Train Station5.29KM
Nearest Subway StationDongfangzhimen
Distance to Subway Station0.64KM
Average Price FromUSD360
Hotel Star Rating5
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