Shangri-La Hotel, Suzhou
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Shangri-La Hotel, Suzhou

Experience Shangri-La Hotel, Suzhou, a 5-star hotel in Suzhou. Highly rated at 9.3/10 from 10916 guests, it delivers exceptional comfort at a great value, with rates from $72.

Rooms

Dragon Year Theme Executive Suite

Success Horse Year Family Theme Suite

Ultraman Family Family Suite

Check-In & Check-Out

From 15:00 until 12:00

Nearby Attractions

Suzhou Museum West: 1.07 km away

Huaihai Street: 0.78 km away

Huaihai Road: 0.42 km away

Hotel Features

For Your Relaxation: Pool, Massage room, and Gym

Pets policy: No pets allowed.

Breakfast style: Western,Chinese

Dining & Drinks: Room service, Cafe, Restaurant, Lobby bar

Shangri-La Hotel, Suzhou

No. 17 of Gourmet Hotels in Suzhou
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We Price Match
China travel essentials
Easy to reach
Most card payments accepted
English-speaking staff
Currency exchange
Great views
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Amenities
All amenities
Property Description
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Good location, close to shopping mall and food court, tidy and clean, highly recommend
Surroundings
Metro: Shishanlu
(450 ft)
Metro: Tayuan Lu
(2950 ft)
Airport: Wuxi Shuofang Airport
(23.1 miles)
Train: Suzhou Railway Station
(5.2 miles)
Train: Suzhou New District Railway Station
(7.5 miles)
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4

Success Horse Year Family Theme Suite

1 King bed
90m² | Floor: 40
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
5

Ultraman Family Family Suite

1 King bed
90m² | Floor: 37
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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3

Dynamic City View King Bed Room - High Floor

1 King bed
42m² | Floor: 35-42
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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3

Happy Merry Christmas Theme Room

1 King bed
55m² | Floor: 39
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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4

Happy Birthday Theme Room

1 King bed
65m² | Floor: 38
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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6

Tanglele Family Deluxe Double Bed Room (Dreamy Pink)

1 King bed
42m² | Floor: 34,35,40
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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5

Deluxe Double Room

1 King bed
42m² | Floor: 28-34
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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5

Tangxiaohu Family Horizon Deluxe Room (Double Bed)

1 King bed
42m² | Floor: 43-46
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Deluxe Room (2 Beds)

2 Single bed
42m² | Floor: 28-34
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

City View Skyline Premier King

1 King bed
55m² | Floor: 33-42,50
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
5

Tangxiaohu Family Deluxe Room (Double Bed)

1 King bed
42m² | Floor: 36-42
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Executive Suite King Room

1 King bed
90m² | Floor: 33,35-40,44-48,51
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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5

Deluxe Super Deluxe Room (Double Bed)

1 King bed
65m² | Floor: 43-48
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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5

Horizon Deluxe King Room

1 King bed
42m² | Floor: 43-47
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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3

Hill View Skyline Premier King

1 King bed
55m² | Floor: 33-42
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Family Room

Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
84m² | Floor: 38-42
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

Presidential Suite

1 King bed
228m² | Floor: 47
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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3

Hihg Floor Loft Room

1 King bed
70m² | Floor: 50
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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5

Family Friendly Super Deluxe Room (Double Bed)

1 King bed
65m² | Floor: 34,40
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Horizon Deluxe Twin Room

2 Single bed
42m² | Floor: 43-45,47-48
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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3

Premier Twin Room

2 Single bed
65m² | Floor: 38
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
6

Happy Birthday Theme Suite Room

1 King bed
90m² | Floor: 40
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Dynamic City View Twin Bed Room - High Floor

2 Single bed
42m² | Floor: 35-42
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Chinese New Year Horse Year Mountain-View Theme Room

1 King bed
55m² | Floor: 36
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
4

Executive Suite (2 Beds)

2 Single bed
90m² | Floor: 34,41,43
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
4

Nice View Of City Panorama Suite

1 King bed
148m² | Floor: 47
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
6

Family Friendly Executive Suite

1 King bed
90m² | Floor: 40
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
4

Skyline Mountain-View Family Queen Bed Room

1 King bed
55m² | Floor: 33-42
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Nailong Family Theme Mountain-View Room

1 King bed
55m² | Floor: 37
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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443 guests in a row gave their stay a positive rating.This property hasn't received any negative reviews in the past 1 month.
Average for similar properties in Suzhou
Most Mentioned
Review summary
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Facilities: The hotel boasts comprehensive facilities, including a well-equipped gym, heated swimming pool, and a variety of dining options such as Shang Palace and Xicun Japanese Buffet. The Executive Lounge offers a rotating selection of food and drinks, enhancing the guest experience.(based on 880 reviews)
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
February 8, 2026
The service at Shangri-La Hotel, New District is truly excellent! My best friend and I stayed here for a vacation, and the staff took care of us attentively throughout our stay. They helped us choose the perfect room during check-in, and we were absolutely delighted with it. The room was clean and tidy, and the bedding was soft and comfortable, ensuring a wonderful night's sleep. What I'll remember most are the pan-fried buns at the breakfast buffet, paired with a hot black tea – it was the perfect start to an energetic day.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 8, 2026
Shangri-La Suzhou, located on Tayuan Road, is the perfect choice for a family trip, and our kids absolutely loved it! The hotel is situated in the most vibrant part of Tayuan Road, with attractions and delicious food all within easy reach. Our room was on a high floor, offering stunning city views through the floor-to-ceiling windows. It was spacious and spotless, with comfortable bedding that ensured a great night's sleep for the whole family. A special thank you to our guest butler for their thoughtful service. They proactively communicated with us to understand our needs and made excellent arrangements. Any issues we had during our stay were promptly and professionally addressed, showing great attention to detail. The hotel's high-altitude swimming pool and children's splash area were a paradise for the kids; the water temperature was just right, and it felt very safe. As for dining, the buffet offered a rich variety, with everything from exquisite seafood to delicious desserts. The authentic Suzhou-style pastries were particularly memorable. Overall, the experience was fantastic. The service at Shangri-La Tayuan Road is exceptional, making it our top choice for family getaways!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 8, 2026
Staying in a west-facing mountain view room at the Shangri-La Suzhou, Ta Yuan Road, was an absolutely incredible experience! The west-facing view is simply stunning. During the day, you can take in the beautiful, undulating peaks of Lion Mountain, and at sunset, the golden light cast over the mountaintops is so breathtaking you can't tear your eyes away. The room decor is elegant and grand, full of quality, and the king-sized bed is perfectly firm yet soft, making for an incredibly comfortable and restful night's sleep! The bathroom design was an even bigger surprise; its window allows you to enjoy the outside scenery even while getting ready. The guest butler service was attentive and thoughtful throughout, from check-in arrangements to responding to requests, everything was efficient and professional. The meticulous service made me feel so welcome. I especially loved the hotel's swimming pool – the transparent skylight combined with the pristine water quality made it perfect for a swim, and I was glad I'd brought my swimsuit. The hotel's location is superb, within walking distance to the subway station, and surrounded by a variety of shops, supermarkets, and restaurants, making the 'Tianjie' area particularly convenient. It's also quite close to the famous Mudu Ancient Town; if you're driving, staying at this hotel means Mudu is only about a 10-minute drive away. I plan to stay here again in the autumn to see the beautiful maple leaves. This Shangri-La on Ta Yuan Road in the New District is definitely the top choice when visiting Suzhou!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 7, 2026
My stay at Suzhou Shangri-La Hotel was absolutely fantastic! The check-in process was super efficient and thoughtful; the front desk staff were warm and meticulous, and there was no waiting at all, which made everything so smooth. The room was spacious and bright, the bedding was soft and comfortable, and the expansive view allowed me to enjoy the cityscapes. The toiletries were high-quality, and the bathroom's wet and dry separation was incredibly convenient. The breakfast had a rich variety, including both authentic Suzhou specialties and Western dishes, all tasting excellent. The hotel's facilities were comprehensive, service responses were prompt, and getting around was very easy. I felt right at home throughout my stay. You can even redeem New Year's goods at the Gufeng Pavilion, making it perfectly suited for both business trips and leisure vacations. Highly recommended!
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P‍a‍o‍p‍a‍o‍t‍a‍n‍g‍y‍i
February 6, 2026
On a business trip to Suzhou, the Shangri-La on Tayuan Road is always my go-to choice, no questions asked. This stay once again confirmed its five-star standard; everything from the ambiance to the service was incredibly comforting. The hotel is centrally located in the New District on Tayuan Road, and the moment you step into the lobby, you're enveloped in an elegant and grand atmosphere. The high-floor rooms offer expansive views and are exceptionally bright. The guest relations manager's service was outstanding, from proactively contacting me after booking to confirm my needs, to actively responding throughout my stay. Whether it was travel inquiries or minor adjustments, everything was handled efficiently and thoughtfully. That genuine warmth and professionalism truly made me feel at home. The buffet offered a dazzling array of dishes. There was fresh sashimi like salmon, tender and juicy teppanyaki, authentically sweet and savory local Su-style dishes, and the genuine flavors of Nishimura Japanese restaurant. Dishes were replenished promptly, and the staff were quick to change plates, making the dining experience absolutely perfect. The Shangri-La on Tayuan Road has long been my top pick; it feels more like my 'home base' every time I visit Suzhou. A well-deserved five-star rating!
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Z‍h‍e‍n‍g‍S
February 6, 2026
I booked the Shangri-La Suzhou Taiyuan Road for a friend, and as an established brand, its quality is truly reliable. The guest relations service was attentive and professional. From arranging everything before check-in to responding to requests, they were efficient and thoughtful. My friend really enjoyed their stay! The high-floor room I booked was spacious and bright, offering an excellent view of Taiyuan Road. The facilities were very well maintained. My friend especially loved the hotel's breakfast buffet, which had a rich variety of options, including authentic Suzhou flavors that tasted amazing. The fitness and leisure areas were elegant and clean, and the heated pool was well-equipped. You can't go wrong with an established brand like Shangri-La. I'll definitely try it out myself next time!
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A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
February 6, 2026
I'm used to it now, and I love staying here. The hotel is located in the heart of the high-tech zone, making it very convenient for transportation, whether you're heading to city attractions or the business district. Right across the street from the hotel entrance is Tianjie, a large shopping mall, making shopping and leisure easily accessible. My room was on a high floor, offering excellent night views. It was clean, and the bedding was very comfortable. The service was also very thoughtful; Ms. Li Xia from the Executive Lounge was attentive and caring. Checking out and preparing the invoice and receipt was very convenient. This is my go-to hotel for every business trip; a very satisfying stay.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 7, 2026
Another stay at Shangri-La Suzhou, Tayuan Road, and once again, the quality of this established brand is guaranteed! The room was decorated so warmly and comfortably, making it incredibly pleasant to just relax in. The biggest surprise was the double window, double view design: the living room's floor-to-ceiling window offered a panoramic view of Tayuan Road's bustling cityscape, while the bedroom window overlooked the continuous mountain range. One side showed the vibrant city life, and the other, serene nature – two distinct yet equally captivating views, providing an amazing visual experience. The hotel's service was consistently excellent; every staff member was warm and attentive, from check-in to responding to daily needs, everything was handled with great care. The location is also unbeatable, situated in a central area, making it convenient whether you're driving or using public transport. For a leisure trip, I highly recommend staying at Shangri-La Tayuan Road – five stars!
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Services & Amenities

豪华阁
Open for: Breakfast, Brunch, Lunch, Dinner
Business hours: [Mon - Sun] 06:30-23:00
西村日本料理
Cuisine: Japanese
Business hours: [Mon - Sat] 11:30-13:30, 17:30-21:30
大堂吧
Open for: Brunch, Lunch, Afternoon tea, Dinner
Business hours: [Mon - Sun] 10:00-23:00
cafe soo 全日制餐厅
Business hours: [Mon - Fri] 06:30-10:00, 11:30-14:00, 17:30-21:00,[Sat - Sun] 06:30-10:30, 11:30-14:00, 17:30-21:00
香宫 Shang Palace
Cuisine: Cantonese, Chinese
Open for: Lunch, Dinner
Business hours: [Mon - Sun] 11:30-14:00, 17:30-21:00

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 11 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours [Sat - Sun] 06:30-10:30 Open [Mon - Fri] 06:30-10:00 Open
AgeFee
Children 5 years old and under
Free
Children 6–11 years old
CNY 64.00 (approx. $9.26) per person
Children 12–17 years old
CNY 128.00 (approx. $18.52) per person
Adult
Buffet:CNY 128.00 (approx. $18.52) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2007
  • Renovated: 2014
  • Number of Rooms: 390
Phone:+86-512-68080168
Situated in Suzhou New District commercial area, the Shangri-La Suzhou (Suzhou Xianggelila Dajiudian) is not far from the Suzhou Railway Station and top Suzhou sights like Suzhou Museum West, the Hanshan Temple, Tiger Hill (Huqiu) and Suzhou Amusement Park.

This Suzhou hotel offers a variety of rooms and suites with impressive amenities where guests may enjoy magnificent views of the city.

Diners may enjoy Chinese and International flavors such as Japanese, at the on-site dining outlets.

Meeting facilities and a business center are available for guests' professional needs. Other offerings include a ticket office and a ticket office.

When it comes to relaxing, guests can take a refreshing dip in the indoor swimming pool, play tennis, or workout at the gym. For something even more chill, guests can pay a visit to the sauna.

You might be wondering

What landmarks are near Shangri-La Hotel, Suzhou?

Nearby attractions to Shangri-La Hotel, Suzhou include Huaihai Road, just 1350 ft from your search (straight-line distance) away.

Does Shangri-La Hotel, Suzhou have a restaurant?

Yes, Shangri-La Hotel, Suzhou has a restaurant serving a variety of Japanese, Cantonese, Chinese dishes made with fresh, high-quality ingredients.

Does Shangri-La Hotel, Suzhou have a pool?

Yes, Shangri-La Hotel, Suzhou has a swimming pool for guests.

Does Shangri-La Hotel, Suzhou serve breakfast?

Yes, Shangri-La Hotel, Suzhou serves highly-rated breakfast. Breakfast option(s): Western, Chinese.

Where is Shangri-La Hotel, Suzhou located?

The hotel is located at No. 168 Tayuan Road.

Does Shangri-La Hotel, Suzhou offer airport transfer services?

Yes, Shangri-La Hotel, Suzhou offers airport transportation for guests. We recommend calling ahead to confirm availability and pricing.

Are pets allowed at Shangri-La Hotel, Suzhou?

No, pets aren’t allowed at Shangri-La Hotel, Suzhou.

How much does it cost to stay at Shangri-La Hotel, Suzhou?

Room rates at Shangri-La Hotel, Suzhou vary based on dates, hotel policy, and other factors. Enter your travel dates to check current prices.

What are the check-in and check-out times at Shangri-La Hotel, Suzhou?

Check-in at Shangri-La Hotel, Suzhou starts at 15:00, and check-out is at 12:00.

About This Property

Nearest AirportWuxi Airport
Distance to Airport37.18KM
Nearest Train StationSuzhou Railway Station
Distance to Train Station8.41KM
Nearest Subway StationShishanlu
Distance to Subway Station0.13KM
Average Price FromUSD168
Hotel Star Rating5