North Side of the Bus Interchange Complex Building, North Plaza of the Railway Station, Gusu District, Suzhou, Jiangsu, ChinaView hotel details
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Guest Reviews of Orange Hotel (Suzhou Railway Station)
9.6/10
Excellent
3074 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.5
Service9.7
Cleanliness9.6
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All reviews(3074)
Positive reviews(3043)
Reviews with photos/video(262)
Easy to get around(581)
Convenient location(417)
Friendly front desk staff(384)
Close to train station(344)
Large rooms(191)
Classy environment(185)
Delicious breakfast(126)
Perfect for business trips(45)
Negative reviews(31)
Guest User
Queen Room
Stayed in Mar 2026
Solo traveler
5 reviews
9.0/10
Great
Posted on Apr 13, 2026
I chose this hotel because I was attending a concert and needed to catch an early high-speed train the next day. It's super convenient, right by Suzhou Station's North Plaza, you can see it as soon as you exit. There's also a subway nearby, so the location is fantastic for transportation.
The room itself was clean and comfortable, and the bed was quite cozy. I requested a room with a window, and while it was a little noisy being street-facing, it didn't affect my sleep. Overall, it was a good stay.
Original textTranslated by Google
Response from Property: ❤Near Suzhou Museum❤ Dear Guest, Thank you so much for your support and recognition of the hotel. Everything we do is to bring a unique stay experience to every guest. We are truly touched by your satisfaction and affirmation. We look forward to seeing you again.
Guest User
Guestroom (2 Beds)
Stayed in Mar 2026
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Apr 18, 2026
Overall, it's pretty good. It's very close to the train station and the service is excellent.
Original textTranslated by Google
Response from Property: ❤橘汁暢飲 桔子特色❤尊敬的客人您好:很高興您選擇小桔,酒店地處蘇州站,有着都市的繁華的交通的便利,酒店自助早餐品種豐富,美味可口,外帶會有打包盒哦!家,是避風的港灣,是温暖的小窩,是温暖身心的一隅。有愛才是家,酒店一直希望會用自己的貼心和暖心,成為您心中的那個家外之家。期待與您的下次相遇。
Guest User
Queen Room
Stayed in Mar 2026
Solo traveler
17 reviews
10/10
Outstanding
Posted on Apr 6, 2026
The hotel's location is right outside Suzhou Station, very close. It's super convenient to get to all the attractions by subway. The front desk staff were really friendly, and the hotel was very clean. The breakfast restaurant is a bit small, and there aren't many seats.
Original textTranslated by Google
Response from Property: ❤Convenient Transportation Hub❤ Dear Guest, thank you for your love and recognition of Xiaoju. We will continue to work hard to bring you a more satisfactory and comfortable stay experience every time you stay. We look forward to your next visit.
Guest User
Queen Room
Stayed in Feb 2026
Solo traveler
2 reviews
9.5/10
Amazing
Posted on Mar 21, 2026
The room itself is quite good. Even though it's an older hotel, about 10 years old, there are no strange odors, and it's spotlessly clean.
The location is excellent, very close to the train station and subway, making getting around super convenient. It's just a few minutes by taxi to Humble Administrator's Garden and Suzhou Museum, and also easy to get to the Bai Juyi Wharf. For high-speed rail, it's only about a 10-15 minute ride. It's really ideal for both leisure and business travelers.
Original textTranslated by Google
Response from Property: ❤A Pingjiang Road, Half of Suzhou's History❤ Dear Guest, Every choice is due to recognition, every positive review is due to trust. Thank you for your recognition. Striving for excellence is our peak season, and sincere service every day is our motto. We hope this trip to Jiangnan will bring you many wonderful memories, and we look forward to meeting you again.
Guest User
Business Double Room
Stayed in Nov 2025
Business traveler
3 reviews
10/10
Outstanding
Posted on Dec 19, 2025
This hotel boasts an excellent location, just about 100 meters from Suzhou Station, making it ideal for business travelers catching a train. The breakfast spread is very generous, saving time in the morning if you need to catch an early train. The rooms are also very quiet.
Original textTranslated by Google
Response from Property: ❤Qili Shantang, a Thousand-Year Cultural Heritage❤ Dear Guest, We are delighted that you have chosen Xiaoju Hotel. Located near Suzhou Railway Station, the hotel enjoys the convenience of urban life and excellent transportation. Our buffet breakfast offers a wide variety of delicious options, and takeaway containers are provided! Home is a safe haven, a warm nest, and a cozy corner for your body and soul. Love makes a home, and the hotel aspires to be that home away from home for you with our thoughtful and warm hospitality. We look forward to seeing you again.
Yinhexideyangzai
Business Double Room
Stayed in Apr 2026
Couple
14 reviews
10/10
Outstanding
Posted on Jun 1, 2026
Highly recommended, 5/5 stars! The overall experience was impeccable, from check-in to check-out, it was completely hassle-free. This is definitely a hidden gem hotel with excellent value for money. From now on, whenever I travel for business or leisure, I'll be sure to choose Orange Hotel!
✅ Location & Transportation: The location is superb, incredibly convenient for getting around. It's close to the subway and shopping areas, making dining, shopping, and getting a taxi a breeze. The geographical advantage is a huge plus.
✅ Environment & Design: The lobby is bright and stylish, with a warm and vibrant orange as the main color scheme. It's simple yet elegant, with a great sense of design. The common areas are clean and tidy, with plenty of greenery, making it perfect for photos.
✅ Hygiene & Details: The hygiene is top-notch! The guest rooms are odor-free, corners are dust-free, and the towels and bedding are spotlessly white and soft. Disinfection is thorough. The cleaning staff are meticulous with their service and replenish supplies promptly, making for a very reassuring stay.
Original textTranslated by Google
Response from Property: ❤蘇州站步行2分鐘❤尊敬的賓客您好:感謝您給予我們中肯的評價,您的滿意是小桔的不懈追求, 我們會再接再厲,保證我們的服務品質,期待您的再次光臨。
Liiyaa
Tatami Double Room
Stayed in Mar 2026
Solo traveler
4 reviews
10/10
Outstanding
Posted on May 23, 2026
A very good experience! The hotel is clean and well-organised. It’s located right next to Suzhou railway station and the taxi rank. Despite being close to public transport, my room wasn’t noisy at all.
Response from Property: ❤橘汁暢飲❤尊敬的客人您好:謝謝閣下的滿分點評,您的支持與鼓勵,是我們前進的最大動力。小桔以不斷的為客人營造温馨舒適的入住環境而努力,以最高的性價比滿足不同賓客的要求。期待與您的下次相遇。
Juejiangdexiaoxiezi🦂
Family Room
Stayed in Mar 2026
Family
6 reviews
10/10
Outstanding
Posted on Apr 24, 2026
The room was clean and tidy, with all amenities provided. The location is super convenient; you can literally step out the back door from the lobby and find ride-sharing cars waiting. The front desk staff were very friendly and helpful. I really liked it and will definitely stay here again next time!
Original textTranslated by Google
Response from Property: ❤免費停車❤尊敬的客人您好:每一份選擇皆因認可,每一份好評皆因信任。感謝您的認可,努力是旺季,真誠服務每一天是我們的宗旨。願此次江南之行能夠給您帶來更多美好的回憶,期待與您的下次相遇。
Ky_a.
Queen Room
Stayed in Mar 2026
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Apr 19, 2026
The room was spotless. We got a free upgrade to a better room type and complimentary breakfast, which was also very generous. The location is absolutely perfect – just a short walk right from Suzhou Station. It's also super close to the taxi stand. The front desk staff were incredibly friendly and welcoming too.
Original textTranslated by Google
Response from Property: ❤出行便利 交通樞紐❤尊敬的客人您好,感謝您對小桔的喜愛和認可,我們會繼續努力,爭取在您每一次入住時都能為您帶來更滿意舒適的入住體驗,期待您的再次光臨。
Guest User
Family Room
Stayed in Mar 2026
Family
14 reviews
7.0/10
Posted on May 14, 2026
We stay here in April 2026, the location is not bad as its only a few hundred metres from Suzhou railway station only. However, cars are not allowed to stop around the area, else the car drivers can get summon. As we were not aware of the situations and not being informed, the didi driver dropped us at quite a distance away from the hotel on the first day of stay at the hotel. Another downside is that the hotel is a bit old and the design of the hotel is dark theme, the light controls in the room isn't functioning very well too.
Response from Property: 尊敬的顧客你好,感謝您選擇入住桔子蘇州火車站酒店並抽出寶貴的時間給予了低分評價。我們深感遺憾,您的體驗未達到您的期望,為此我們深感抱歉。
Guest User
Queen Room
Stayed in Mar 2026
Couple
5 reviews
10/10
Outstanding
Posted on Apr 13, 2026
My stay at Orange Hotel was extremely comfortable. The room design was simple and modern, and the bedding was soft, ensuring an excellent night's sleep. The front desk staff were warm and attentive, making both check-in and check-out quick and easy. The hotel's location is convenient, with plenty of dining options and easy access to transportation nearby. Overall, Orange Hotel offers great value for money and comes highly recommended.
Original textTranslated by Google
Response from Property: ❤Free Parking❤ Dear Guest, Every choice is due to your recognition, and every positive review is due to your trust. Thank you for your recognition. Striving for excellence is our motto, and sincere service every day is our guiding principle. We hope this trip to Jiangnan has brought you many wonderful memories, and we look forward to seeing you again.
Guest User
Business Double Room
Stayed in Nov 2025
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Jan 1, 2026
Great experience, I'll definitely come again.
Original textTranslated by Google
Response from Property: ❤一條平江路 半座姑蘇史❤尊敬的客人您好:每一份選擇皆因認可,每一份好評皆因信任。感謝您的認可,努力是旺季,真誠服務每一天是我們的宗旨。願此次江南之行能夠給您帶來更多美好的回憶,期待與您的下次相遇。
Guest User
Queen Room
Stayed in Mar 2026
Couple
2 reviews
10/10
Outstanding
Posted on Apr 7, 2026
The hotel's location is super convenient; we checked in right after getting off the high-speed train at Suzhou Station, which was great. The staff were very helpful and friendly, and they quickly addressed any issues we had. I also want to praise the hotel breakfast—it was much better than expected, with a wide variety of options.
Original textTranslated by Google
Response from Property: ❤橘汁暢飲 桔子特色❤尊敬的客人您好:很高興您選擇小桔,酒店地處蘇州站,有着都市的繁華的交通的便利,酒店自助早餐品種豐富,美味可口,外帶會有打包盒哦!家,是避風的港灣,是温暖的小窩,是温暖身心的一隅。有愛才是家,酒店一直希望會用自己的貼心和暖心,成為您心中的那個家外之家。期待與您的下次相遇。
Guest User
Family Room
Stayed in Sep 2025
Family
1 reviews
9.5/10
Amazing
Posted on Oct 7, 2025
The staff friendly and nice. The hotel provides shower gel, shampoo & hand soup with orange favour. The hall lobby provides drink & coffee Self service. Got free fruits 😊
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Allen Lazarus Neo
Queen Room
Stayed in Mar 2026
Family
4 reviews
6.0/10
Posted on Apr 6, 2026
Though hotel near Suzhou Railway Station is good, but inside the hotel room the room light is very dim which I don't like
Response from Property: ❤蘇州站步行2分鐘❤尊敬的顧客你好,感謝您選擇入住桔子蘇州火車站酒店並抽出寶貴的時間給予了低分評價。我們深感遺憾,您的體驗未達到您的期望,為此我們深感抱歉。