Atour X Hotel, near Renmin Bridge South Metro Station, Panmen Scenic Area, Suzhou Reviews
Atour X Hotel, near Renmin Bridge South Metro Station, Panmen Scenic Area, Suzhou
Building 32, No.239 Renmin Road, Gusu District, Suzhou, Jiangsu, ChinaView Hotel Details
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Guest Reviews of Atour X Hotel, near Renmin Bridge South Metro Station, Panmen Scenic Area, Suzhou
9.6/10
Excellent
931 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.5
Service9.7
Cleanliness9.6
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All reviews(931)
Positive reviews(915)
Reviews with photos/video(87)
Delicious breakfast(87)
Friendly front desk staff(80)
Classy environment(72)
Convenient parking(40)
Perfect for business trips(33)
Would stay again(24)
Close to metro(21)
Nice toiletries(13)
Negative reviews(12)
PBB
Light Enjoyment Double Bed Room
Stayed in Oct 2024
Solo traveler
22 review
10/10
Outstanding
Posted on Nov 10, 2024
Amazing hotel and location! Located next to the beautiful Panmen Scenic Area it’s is a really good place to get a hotel! Also close to a metro stop and has lots of entertainment around. Hotel is very clean and modern and offers a lot of things. It also offers a free hanfu experience that you need to book ahead which would be great for photos around Panmen.
6/8
Response from Property: Hehe, Duoer is so happy to see your comments. Duoer advocates neighborhood service. We treat every customer who comes to the store seriously and serve you attentively, so that you can feel the warmth of home when you are away from home. I look forward to your next stay.
Guest User
Elegant Queen Room
Stayed in Jan 2025
Couple
6 review
9.5/10
Amazing
Posted on Feb 23, 2025
The hotel have great amenities that help you do laundry and provide free supper as well (porridge and pau). Staff is kind enough to provide warm water during winter time when we went outside
Response from Property: Thank you for your affirmation, Duoer is very happy at this moment. I thought of a sentence: People choose their favorite meaning from the words of poets, but the ultimate meaning of the poem is to point to you. Duoer's ultimate meaning is to make every guest satisfied. Your comfortable stay is Duoer's happiest thing! Duoer wishes you a happy life and happiness always around you.
Guest User
Superior 2-bed Room
Stayed in Dec 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Jan 13, 2025
Neat and good location, value for money
Response from Property: 嘻嘻,朵兒看到您的點評,心裏樂開了花呢,朵兒家提倡鄰里服務,我門認真對待每一位到店的用户,用心服務,讓您出門在外,能在亞朵也感受到家的温暖,期待您的下次入住
Guest User
Comfort Double room
Stayed in May 2024
Business traveler
141 review
10/10
Outstanding
Posted on Jun 17, 2024
Hotel is very clean and hotel staffs are very helpful . Easy to travel around
Response from Property: Hehe, Duoer is so happy to see your comments. Duoer advocates neighborhood service. We treat every customer who comes to the store seriously and serve you attentively, so that you can feel the warmth of home when you are away from home. I look forward to your next stay.
Guest User
Comfort Double room
Stayed in Sep 2023
Solo traveler
2 review
8.5/10
Very Good
Posted on Oct 7, 2023
Friendly reception, comfortable bed, walking distance to city center
Response from Property: We are very happy to receive your praise. Thank you very much for your recognition of us. Your happiness and comfort are our greatest wish. With your support and love, we will work harder to improve our service quality. I wish you a happy life and smooth work!
Victor Mac
Comfort Double room
Stayed in Sep 2023
Couple
6 review
10/10
Outstanding
Posted on Oct 11, 2023
Amazing place to stay!! One of the best and so far! Great service, breakfast, bed, etc…
100% recommended
Response from Property: 這茫茫人海中,每天有多少的相遇匆匆而過,能在一起聊的來都是朋友,客官的好評朵兒收下啦~感謝您的有心!我們非常注重品質的服務,致力為每一位客人提供熱情,讓您每一次入住都能夠被親切相待, 未來可期,朵兒會帶着您的鼓勵與期待,勇往直前,期待我們下一次的美好邂逅呢~ 麼麼噠!
_WeChat290941****
Comfort Double room
Stayed in Apr 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on May 23, 2024
PERFECT
Response from Property: 嘻嘻,朵兒看到您的點評,心裏樂開了花呢,朵兒家提倡鄰里服務,我門認真對待每一位到店的用户,用心服務,讓您出門在外,能在亞朵也感受到家的温暖,期待您的下次入住
M236086****
Executive 2-bed Room
Stayed in Apr 2025
Family
4 review
10/10
Outstanding
Posted on May 5, 2025
The hotel is next to the moat, very close to the subway entrance, and the transportation is very convenient. The young ladies in Suzhou are very gentle. The room is not big but it is enough. The breakfast is great and has received unanimous praise. I will consider staying here next time.
Original textTranslated by Google
Response from Property: Satisfaction is just the starting point, surprise and touching are the goals. Atour always brings unexpected warmth, and we look forward to meeting you next time.
M305275****
Superior Queen Room
Stayed in Mar 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Apr 27, 2025
Check-in is fast, close to the subway station, convenient transportation, reasonable room layout, comfortable environment.
The front desk service is considerate, can help heat up take-out meals, and the room is cleaned in a timely manner.
Original textTranslated by Google
Response from Property: Every bit of love comes from the smile and touch deep in the heart. It is Duoer's wish to make you satisfied and feel good. Duoer will work harder. Thank you for your evaluation and support.
E1256****
Superior 2-bed Room
Stayed in Mar 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Apr 20, 2025
I chose Atour for my concert! I came again because I had a good experience staying there before. The room was clean and tidy, and everyone from the front desk to the aunt was very friendly! After the concert, I came back to the hotel hungry and it was a bit cold at night. I saw that there was a late night porridge service, so I ordered a bowl! It was really heartwarming!!!
Original textTranslated by Google
Response from Property: Duoer feels so sweet when seeing your comments! Thank you for your support to Duoer's work. With your support, Duoer will work harder and provide you with better services. Wow, haha!
Pak liang
Elegant Queen Room
Stayed in Feb 2025
Business traveler
16 review
6.5/10
Posted on Mar 19, 2025
The room is very small, with inner windows, poor ventilation and poor sound insulation. I have stayed in Atour many times, and this was the worst experience. There is laundry service, which makes up for it.
Original textTranslated by Google
Response from Property: Dear guest, first of all, I am very sorry for bringing you a bad stay experience. The questions you raised are very valuable. They made us realize our own shortcomings. I apologize to you again. This time, the service and parking have bothered you. Duoer has made improvements. The service facilities are being improved step by step. You can call Xiaoduo to reimburse you for the fees you paid. I hope you will give Duoer a chance to perform. I apologize to you again and wish you all the best on your journey.
M499408****
Elegant Queen Room
Stayed in Jul 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Aug 9, 2025
I'm so used to sleeping on Atour's pillows, I always try to sleep at an Atour hotel when I travel. The hotel is very clean. Even on a hot day, the front desk offered tea and water during check-in, which was very thoughtful! The location is not far from the subway station, and there aren't many large vehicles nearby, so it's relatively quiet at night, allowing for a good night's rest. The room's soundproofing is a bit lacking, but thankfully, the hotel provides earplugs, so it's not a big deal.
Original textTranslated by Google
Response from Property: 每一份喜愛,都來自心靈深處的微笑和感動,能讓您滿意和不錯的感受,是朵兒的心願,朵兒會更加努力,感謝您的評價與支持。
Miaomiaoyu123
Superior 2-bed Room
Stayed in Jan 2025
Solo traveler
39 review
10/10
Outstanding
Posted on Feb 23, 2025
🏨 Atour Hotel Suzhou Panmen Scenic Area: A dreamlike stay experience
🎉Welcome to Atour Hotel Suzhou Panmen Scenic Area, which will bring you an unprecedented dreamlike stay experience!
📌Hotel environment:
Atour Hotel Suzhou Panmen Scenic Area is located in the heart of Suzhou Panmen Scenic Area. It is like a bright pearl inlaid in the ancient Jiangnan water town. When you walk into the hotel lobby, you will be attracted by its elegant and warm atmosphere. The lobby is elegantly decorated, and every detail reveals a perfect combination of rich cultural heritage and modern design.
🚕Transportation:
The hotel has a superior geographical location and convenient transportation. Whether it is by public transportation or by car, it can be easily reached. There are various transportation methods such as subways and buses around the hotel, which are convenient for you to go to every corner of Suzhou city.
💰Price and cost-effectiveness: Atour Hotel Suzhou is famous for its super high cost-effectiveness. Although its price is relatively high, it is definitely worth the money compared to the comfort and enjoyment you get. Whether it is a business trip or a leisure vacation, Atour Hotel Suzhou is your best choice.
🛌About the hotel:
As soon as you enter the guest room, you will be shocked by the spacious space and exquisite decoration. The comfortable bed makes you feel soft and relaxed like a cloud as soon as you lie down. The room is also equipped with high-tech smart facilities to make your stay more convenient and smart.
Original textTranslated by Google
Response from Property: Thank you for your affirmation, Duoer is very happy at this moment. I thought of a sentence: People choose their favorite meaning from the words of poets, but the ultimate meaning of the poem is to point to you. Duoer's ultimate meaning is to make every guest satisfied. Your comfortable stay is Duoer's happiest thing! Duoer wishes you a happy life and happiness always around you.
_WeChat305572****
Superior Queen Room
Stayed in Dec 2024
Couple
7 review
10/10
Outstanding
Posted on Jan 2, 2025
Great value for money. After I asked the girl at the front desk to live in a higher room closer to the moat, she was very considerate and upgraded the room type. On the left side of the window is the Ruiguang Pagoda in Panmen Scenic Area, and on the right side, you can see the Suzhou city skyline and the Oriental Gate in the distance
Original textTranslated by Google
Response from Property: Dear guest: First of all, thank you for taking the time to leave your review here. We are very happy to see that you were satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with your valuable comments and suggestions!
Anonymous User
Superior Queen Room
Stayed in Nov 2024
Solo traveler
35 review
10/10
Outstanding
Posted on Dec 22, 2024
I have always stayed at Atour, the decoration of this hotel is very unique. When you open the window, you can see the ancient canal and the iconic building of Suzhou, the Big Pants. The service is also very considerate. I will stay here again when I come to Suzhou.
Original textTranslated by Google
Response from Property: Hehe, Duoer is so happy to see your comments. Duoer advocates neighborhood service. We treat every customer who comes to the store seriously and serve you attentively, so that you can feel the warmth of home when you are away from home. I look forward to your next stay.