Hotel Indigo SUZHOU GRAND CANAL by IHG
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Hotel Indigo SUZHOU GRAND CANAL by IHG

Welcome to Hotel Indigo SUZHOU GRAND CANAL by IHG, your 5-star retreat in Suzhou. Boasting a 9.6/10 score from 8778 reviews, it combines high guest satisfaction with attractive prices starting from $85.

Rooms

2 Twin Bed Premium High Floor

1 King Bed Suite

1 King Bed Standard

Check-In & Check-Out

From 15:00 until 12:00

Nearby Attractions

Suzhou Science and Technology Museum: 0.99 km away

Suzhou Museum West: 1.1 km away

Huaihai Road: 0.49 km away

Hotel Features

Pets policy: No pets allowed.

Breakfast style: Western

Dining & Drinks: Room service, Restaurant, Bar

All prices shown are for stays within the next 7 days, as listed on Trip.com.

Hotel Indigo SUZHOU GRAND CANAL by IHG

No. 12 of Instagrammable Hotels in Suzhou
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We Price Match
China travel essentials
Easy to reach
English-speaking staff
Currency exchange
Varied breakfast
Sparkling clean
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Amenities
All amenities
Property Description
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Luxurious stay with great location and service. Amazing staying
Surroundings
Metro: Shishanlu
(1500 ft)
Metro: Tayuan Lu
(1950 ft)
Airport: Wuxi Shuofang Airport
(22.9 miles)
Train: Suzhou Railway Station
(5.1 miles)
Train: Suzhou New District Railway Station
(7.2 miles)
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3

2 Twin Bed Premium High Floor

2 Double bed
42-43m² | Floor: 38-42
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
3

1 King Bed Suite

1 Queen bed
57-68m² | Floor: 34-42
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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3

1 King Bed Standard

1 Queen bed
37m² | Floor: 32-37
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
3

2 Twin Beds Premium

2 Double bed
42-43m² | Floor: 32-37
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4

Boutique Room

1 Queen bed or 2 Double bed
37m² | Floor: 32-37
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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5

1 King Bed Premium High Floor

1 Queen bed
42-43m² | Floor: 38-44
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
3

Superior 2-bed Room

2 Single bed
37m² | Floor: 32-37
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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4

1 King 1 BDRM and Living room High Floor

1 King bed
138m² | Floor: 44
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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4

Stroll Above Clouds Interconnecting Family Room

Bedroom 1:1 Queen bed ● Bedroom 2:2 Double bed
84m² | Floor: 32-37
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
2

Superior Queen Room

1 Queen bed
37m² | Floor: 32-33
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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4

1 King 1 BDRM and Living Room

1 Queen bed
86m² | Floor: 38-44
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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1

Accessible Queen Room

1 Queen bed
42m² | Floor: 32-33
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
3

1 King Bed Standard High Floor

1 Queen bed
37m² | Floor: 38-44
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
5

1 King Bed Premium

1 Queen bed
42-43m² | Floor: 32-37
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
3

2 Twin Beds Standard High Floor

2 Double bed
37m² | Floor: 38-44
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
3

1 King Bed Premium Panoramic View

1 Queen bed
42-43m² | Floor: 32-42
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
3

2 Twin Beds Standard

2 Double bed
37m² | Floor: 32-37
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
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46 guests in a row gave their stay a positive rating.This property hasn't received any negative reviews in the past 3 months.
Average for similar properties in Suzhou
Most Mentioned
Review summary
Powered by AI
Service Quality: The service is consistently praised for being warm, attentive, and professional. Staff member Sylvia is often mentioned for her exceptional service, ensuring guests' needs are met before and during their stay, adding personal touches to enhance the experience.(based on 3,759 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 8, 2026
This stay at the Indigo Suzhou Grand Canal completely won me over, thanks to the exceptional service from our butler, Sylvia! She was incredibly thoughtful and attentive. Communication throughout our stay was effortless; she'd respond to any request via WeChat immediately and efficiently. She even proactively booked afternoon tea for me during my stay, saving me the hassle of waiting in line, which really enhanced the experience. Upon departure, she kindly arranged a late check-out, making my travel plans much more convenient. Having the pool to myself and being meticulously looked after was a fantastic experience. I genuinely recommend it!
Original TextTranslation provided by Google
S‍u‍c‍h‍a‍h‍a‍c‍a‍n‍c‍a‍n
February 8, 2026
I have to commend Sylvia from the front desk during my stay at Hotel Indigo Suzhou Grand Canal! Her service was professional and incredibly thoughtful, and our communication throughout was seamless. Before my trip, I planned to pay for the room in advance, and when I contacted Sylvia, she patiently answered all my questions and meticulously handled all the procedures for me. The entire process was efficient and smooth, requiring absolutely no effort on my part. From the initial inquiry to the completion of the payment, her demeanor was consistently warm and polite, and her professionalism was top-notch. She truly made me feel the hotel's excellent service even before check-in. Having such an amazing staff member really elevates the experience; my stay was fantastic, and I highly recommend it!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 5, 2026
The hotel is on a high floor, with the lobby located on the 46th floor. The rooms in the lobby area are quite nice, and the restaurant is also on the 46th floor – dining by the window offers a great view and a pleasant experience 😎. It happened to be my husband's birthday on the day we checked in, and they gave us an extra breakfast, which was a nice touch 👍🏻. The gym and pool also have good views. The service was a bit lacking, though. There's a Tianjie shopping mall near the hotel with good dining options. There's also a Holiday Inn Express nearby (I might prefer that one next time).
Original TextTranslation provided by Google
X‍i‍a‍o‍h‍e‍i‍m‍a‍o‍j‍i‍u‍j‍i‍u
January 18, 2026
I wholeheartedly recommend the Indigo Hotel Suzhou Grand Canal! The room was spotless, clean, and odor-free, with impeccable attention to detail in hygiene. The service was warm and attentive; I was even pleasantly surprised with a free room upgrade upon check-in, which was incredibly thoughtful. The dining on the 46th floor is superb, with authentic and delicious local Suzhou breakfast specialties, and the views are absolutely stunning. The overall experience was excellent and offered great value for money. I'll definitely choose this hotel again next time I'm in Suzhou!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 18, 2026
Sylvia, the operator at Hotel Indigo Suzhou Grand Canal, was absolutely amazing! She truly made my trip to Suzhou incredibly enjoyable. Whether I needed directions, restaurant recommendations, or help with check-in/check-out changes, she was always quick to respond and incredibly professional. Her warm and patient demeanor, combined with her ability to precisely follow up on my requests, made the entire experience seamless and attentive. She truly embodied the phrase 'ask and you shall receive, no need to say more.' With such a fantastic concierge, it's no wonder Hotel Indigo Suzhou Grand Canal leaves such a lasting impression! Next time I'm in Suzhou, I'll definitely stay here again and make sure to thank Sylvia personally!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 17, 2026
Ms. Sylvia from the guest services team consistently provides thoughtful, above-and-beyond service that always exceeds my expectations. Before every stay, it's as if she anticipates my needs, ensuring my room is perfectly arranged with meticulous attention to detail, showcasing immense care and professionalism. This time, I rushed through checkout and forgot to ask for an invoice. I only realized it after returning home and contacted her. To my surprise, Sylvia responded immediately and processed it quickly and efficiently, keeping me updated throughout the whole process until the invoice was promptly sorted out, requiring no extra effort from my side. Her service is both warm and reliable. I genuinely want to commend Sylvia; it's because of dedicated staff like her that this place has become my top choice for travel!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 16, 2026
During my recent stay, I was deeply touched by the exceptional service provided by Sylvia, and I'd like to give her a special shout-out! Her professionalism and thoughtfulness were evident in every detail throughout my stay. When I checked in, she patiently answered all my questions about local attractions and transportation, and even proactively offered personalized touring suggestions. Sylvia's service felt genuine and considerate in every aspect, without any forced politeness, making me feel right at home even though I was far away. She truly embodies the essence of excellent service and is a great asset to the hotel's reputation. A heartfelt thank you to Sylvia for her dedication! I'll definitely be back~
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 16, 2026
I have to give a special shout-out to Sylvia during my stay at your hotel! From the warm welcome at check-in to the thoughtful care throughout my visit, her service was consistently attentive and considerate. When I checked in, she patiently recommended local attractions. What truly touched me was after checking out, I realized I'd forgotten to get an invoice. After I explained the situation to her, she not only meticulously verified my details but also proactively offered to mail it to my home. The entire process was efficient and incredibly enthusiastic. Sylvia's professionalism and genuine warmth made my trip extra special. Thank you to the hotel for cultivating such an outstanding employee. I will definitely choose your hotel again for my next trip!
Original TextTranslation provided by Google

Services & Amenities

PIER46渡餐厅
Open for: Breakfast, Brunch, Lunch, Dinner
Business hours: [Mon - Sun] 06:30-10:30, 11:30-14:30, 17:30-21:30
45楼大宴会厅
No additional info available
PIER46渡酒吧
Open for: Lunch, Dinner
Business hours: [Mon - Sun] 14:00-23:00

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 1 year old and under
Extra crib: Free
Children 2–17 years old
CNY 350.00 (approx. $50.64) per person per night

Breakfast
CuisineWestern
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:00 Open [Sat - Sun] 06:30-10:30 Open
HeightFee
Children under 1.2m in height
Free
Children between 1.2–1.4m in height
CNY 60.00 (approx. $8.68) per person
Children over 1.4m in height
CNY 156.00 (approx. $22.57) per person
Adult
Buffet:CNY 156.00 (approx. $22.57) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2021
  • Number of Rooms: 276
Phone:+86-512-68086666
Hotel Indigo Suzhou Grand Canal is fantastically located at the top 14 floors of the 46 floor Longfor Center situated at the center of Suzhou New District. The hotel is neighboring the famous Beijing-Hangzhou Grand Canal offering convenient and easy access to remarkable cultural and scenic hot spots. It takes mere 10 minutes by foot to ever popular Huaihai Street and 15 minutes by car to must see “ancient” Suzhou. Inspired by Prosperous Suzhou, an 18th-century scroll painting depicting the bustling urban life of Suzhou; the hotel offers 276 elegantly appointed and inviting guest rooms and suites overlook the great city. Pier46, a neighborhood restaurant and bar located at the 46 floor offers Mediterranean cuisine with a “twist” utilizing locally sourced seasonal ingredients and bespoke Signature cocktails. All this can be experienced gazing through the 270 degree floor-to-ceiling windows; and the majestic landscape of the famous Cloud Rock Temple Pagoda located at the top of Tiger Hill would be one of the popular spots among others you would be able to view. Hotel Indigo Suzhou Grand Canal will be the inspiration as the “Courier Station“ between Suzhou and Shanghai providing aspirational lifestyle to both business and leisure travelers.

You might be wondering

What landmarks are near Hotel Indigo SUZHOU GRAND CANAL by IHG?

Nearby attractions to Hotel Indigo SUZHOU GRAND CANAL by IHG include Huaihai Road, just 1600 ft from your search (straight-line distance) away.

Does Hotel Indigo SUZHOU GRAND CANAL by IHG have a pool?

Yes, Hotel Indigo SUZHOU GRAND CANAL by IHG has a swimming pool for guests.

Does Hotel Indigo SUZHOU GRAND CANAL by IHG serve breakfast?

Yes, Hotel Indigo SUZHOU GRAND CANAL by IHG serves highly-rated breakfast. Breakfast option(s): Western.

Where is Hotel Indigo SUZHOU GRAND CANAL by IHG located?

The hotel is located at Building 13, No. 79 Jinshan East Road.

Does Hotel Indigo SUZHOU GRAND CANAL by IHG offer airport transfer services?

Yes, Hotel Indigo SUZHOU GRAND CANAL by IHG offers airport transportation for guests. We recommend calling ahead to confirm availability and pricing.

Are pets allowed at Hotel Indigo SUZHOU GRAND CANAL by IHG?

No, pets aren’t allowed at Hotel Indigo SUZHOU GRAND CANAL by IHG.

How much does it cost to stay at Hotel Indigo SUZHOU GRAND CANAL by IHG?

Room rates at Hotel Indigo SUZHOU GRAND CANAL by IHG vary based on dates, hotel policy, and other factors. Enter your travel dates to check current prices.

What are the check-in and check-out times at Hotel Indigo SUZHOU GRAND CANAL by IHG?

Check-in at Hotel Indigo SUZHOU GRAND CANAL by IHG starts at 15:00, and check-out is at 12:00.

About This Property

Nearest AirportWuxi Airport
Distance to Airport36.91KM
Nearest Train StationSuzhou Railway Station
Distance to Train Station8.26KM
Nearest Subway StationShishanlu
Distance to Subway Station0.45KM
Average Price FromUSD215
Hotel Star Rating5
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