Semporna Hotels with Pools

"Our stay at this hotel was excellent! The owner is incredibly welcoming and helpful. Being Chinese, communication was a breeze. They even helped us plan our sightseeing routes and book various activities, all at very reasonable prices. We'll definitely be back next time! The hotel is conveniently located close to the town center and the seafood market, with plenty of dining options nearby and a convenience store right outside. In short, it's super convenient. The cleanliness was also top-notch – no bugs, and they even provided mosquito repellent liquid. There's a hairdryer, and best of all, a TV with Chinese channels and power outlets that fit Chinese plugs, so no adapter needed – so handy, haha!"

"Although this hotel isn't located directly in town, they thoughtfully provide a shuttle service, so transportation is absolutely no concern. The customer service response time is incredibly fast overall, and any questions are answered promptly. As a new hotel, all the facilities are brand new and well-equipped, including smart toilets and smart curtains. The rooms are spotless and tidy, making for an excellent stay. The only minor issue is that the pool water was a bit cloudy. After booking, a butler proactively adds you on WeChat and provides detailed check-in instructions in advance, which is a very thoughtful service. Considering our early flight arrival, the butler even requested an early check-in from the owner for us. The front desk staff are gentle and friendly, and there's a Chinese-speaking butler available. Any requests made in the group chat are quickly addressed, ensuring seamless communication. We didn't try the hotel's dining this time, but browsing the menu, it's clear there's a wide variety of food options. The only slight drawback is that the prices are a bit high. Overall, it was a very comfortable and pleasant stay, highly recommended!"

"We stayed in new rooms at the back of the resort which were very nice and practically new. There real downside of the new rooms is that the new pool in that area has no filtered water entering so the water is stagnant and a green colour - to be avoided. The water in the older pool at the front of the complex looked fine although there was no filter that was apparent to our eyes. The complex is slightly out of town but that was a positive in our view as Semporna Italy was not very appealing. A major plus was the on-site laundry which guests can use. The resort is slightly outof town but that was a positive in our view as downtown is not particularly attractive."

"There is parking provided in front of the hotel, got swimming pool, friendly staff, got iron in the front desk, double lock key, overall everything is nice for short vacation."

"On our last day, we chose this hotel and stayed in a cabin. The environment was decent, and the view of the sea was quite comfortable. The air conditioning was good, but the water pressure was a bit low. Overall, the service was good, but although life jackets were advertised as free, they still charged me to rent them. We snorkeled nearby, but the water wasn't very clear. It was okay for a light swim, but if you want to snorkel, avoid the shore. We then went island hopping."

"The first room I was given was really bad and old. I was actually planning on changing hotels and contacted Trip.com. After that, the hotel gave me a much nicer room, so I ended up staying for five days. Semporna is still beautiful though!"

"first is the floor, it is sticky, it is sticky in the room and also at the gathering or public area where we take our meals. Next is the issue with the toilet, the shower head is broken, it's leaking and the water is too strong and thin, it is hurting me when i try to bathe. Thirdly, the floor mat is dirty and too thin, it is not absorbing water as it should. Fourth, the floor also has a lot of dust and sand. Fifth, the hotel does not have enough electrical plug, we only have two plugs and it is on the most left of the bed, it is better if it is in the middle of both beds. Sixth, the air conditioner is too weak for a room with 3 people, it is hot even at night. Seventh, the music is too loud, i cannot even rest properly at night, you can prepare earplugs at least. Eighth, the gathering or public area is too hot because there is no fan, please prepare some ceiling fans so guests can dine properly. Ninth, should have a table for a big room at least. the floor is wide enough, but it is so dirty that we do not dare to sit on the floor to play games or cards, we also do not want to play games or cards at the gathering or public area because it is too hot and loud. Tenth, rubbish in the sea or hotel area, i saw a huge pile of rubbish such as bottled water, food container, plastic bag just floating in the sea in the resort. Here are some good things about the hotel, first, very nice scenery, the water is nice and clean in the morning. Secondly, the balcony area for each room is nice because we can look at the scenery while sitting on the chair and resting. Thirdly, the staff is very friendly and very responsible, they do their work fast, they carry our luggage, refill food fast, and are very nice. Fourthly, the overall atmosphere of the hotel is very comfortable. Fifth, the food is ok, breakfast is ok, it is not the best but it is edible, the dinner is the best, and the seafood is a very nice touch. Sixth, we can dry our wet cloth on the balcony too. Overall i give it a 2 out of 5 stars. The price of your hotel does not match the pros and cons of your hotel. I would not want to stay in the hotel another day if the problems still stay the same. Please do your best to improve better. This is my honest review as a Malaysian."