Guest User
January 31, 2023
I'm sorry to say, but the car parking information is quite misleading. I used Trip.com to search for my accommodation. I was renting a car so I needed a car parking space. Trip.com gives you the impression that this hotel provides parking for an extra fee. It gives you a price based on how long you'll need a parking space for. It quoted an overnight stay of $85. Upon arriving at the hotel, the clerk informed me that the hotel does not provide parking and that there is a third party car park I can use. He told me it would not be expensive (around $80 to park my car overnight) I drove to the carpark and saw that parking was $35 per hour and a maximum rate of $85 for an overnight stay. So far, so good. I left my car inside the car park from 9pm until 5am. Upon exiting the car park, I was charged $150 which was almost double what had been informed to me. I felt cheated and fleeced because there's nothing I could do about it as I needed to get to the airport that morning. I hope the hotel at least got their share of the plunder for luring me into such a scam. I don't want your trip coins are anything like that. I just want honesty and this hotel did not provide it. I need to do this trip regularly in the future and it's clear to me this hotel is not interested in repeat customers.