The Fullerton Hotel Sydney

The hotel's location is excellent, making it incredibly convenient to get around. Many attractions are within walking distance.

When I booked, I wondered why this five-star hotel was so much cheaper than others in the CBD that day. Turns out there's a catch, definitely don't stay here. I pressed the 'do not disturb' button, but at 10 AM, housekeeping still knocked on my door. My bed was far from the door, so I didn't hear it clearly. By the time I realized someone was knocking, housekeeping had already pushed the door open while I was still in bed. How incredibly unprofessional! Couldn't housekeeping see the 'do not disturb' light? Standard check-out is 11 AM. Did I say I was checking out at 10 AM? To rush guests out at 10 AM? Extremely unprofessional and left me with serious psychological discomfort. The front desk only offered a 'sorry' and nothing else. I stayed here once three years ago and had a good impression, but this time the facilities are much older, unpleasantly so. The bedding was rough and uncomfortable, and the shower water would suddenly get scalding hot.

The hotel boasts an excellent location in the heart of the city, making transportation incredibly convenient. The tram stop is right outside the door, and the historic Martin Place, over a century old, is just steps away. The hotel offers a wide variety of dining options, and the rooms are well-equipped with luxurious decor.

The room size is ample, spacious and bright, with a beautiful view from the window. Breakfast is rich and varied, and the quality is excellent. The lobby, especially, which was converted from the original post office building, is very impressive, and that staircase is absolutely stunning.

The location is close to the city center, and the front desk service is excellent. It would be even better if the breakfast buffet offered more choices.