Courtyard Tacoma Downtown

The Bistro in the lobby of the hotel had excellent meal options, as well as wine and cocktail options. The setting is lovely, great location, down the street is Museum Row.

The hotel is good but the night was horrible. We booked the suite and the racing cars are so loud. The ac/heat vent is loud and dusty, my child coughed all night, couldn’t sleep well due to the noise of the street and he threw up the next day after breakfast.

Demetris and Jessica were the main reception staff that I interacted with and they were excellent to work with. Thank you!

The room needs a little more cleaning and the staff more training to know when we ask questions. I had to find another staff to get the answers.

I am very upset that they came in my room before checkout with the do not disturb sign up.

I chose this hotel mainly for its location, but overall the stay was disappointing. The air conditioning made a constant whirring noise whenever it was on, which made it hard to relax. The pillows were flat and flimsy, and the provided toiletries were empty upon arrival. Even the microwave was unusually loud when in use. Unfortunately, the rooms are not well soundproofed—we could clearly hear our neighbors arguing through the walls. I expected a higher standard of comfort and quality for the price and brand reputation, but this stay did not meet those expectations.

The staff was outstanding customer service was amazing and the room was very clean. Our stay was very pleasant and sweet loved it. Thank you!