The hotel boasts a new Chinese architectural style with a sleek gray and white facade. The lobby is spacious and bright. When checking in, I asked if my family and I could be in the same building. Even though our rooms were already assigned, they immediately helped us switch to rooms together and gave us a free upgrade. The guest relations manager was very accommodating and showed great care.
They personally escorted us to our building. The room was large, clean, and tidy, featuring a big bed, a sizable sofa, a desk, and a TV. Pulling back the curtains revealed a direct view of a Suzhou garden, and we could also open the door to step outside. The bathroom had excellent water pressure, a bathtub, and a smart toilet that automatically opened and flushed upon approach.
The location is superb. It's only a few hundred meters from Nanyuan, an easy walk away, and about 1 kilometer from Nanyang Plaza.
Their afternoon tea cakes were beautifully presented and generously portioned, easily enough for four people. They tasted excellent too! 👍
Although it's a four-star hotel, the facilities are definitely five-star quality, and the service was also very good. During the Dragon Boat Festival, there was a free zongzi-making activity. They even steamed them for us, and we each got to take five home. It was a very satisfying stay!
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