Golden Tulip Zhong Xin Hotel Taichung

Golden Tulip Zhong Xin Hotel Taichung Reviews

Golden Tulip Zhong Xin Hotel Taichung

No. 306, Houzhuang Road, Beitun District, Taichung, Taiwan, 406, ChinaView hotel details
Golden Tulip Zhong Xin Hotel Taichung
Golden Tulip Zhong Xin Hotel TaichungGolden Tulip Zhong Xin Hotel TaichungGolden Tulip Zhong Xin Hotel Taichung
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Guest Reviews of Golden Tulip Zhong Xin Hotel Taichung

8.5/10
Very good
386 review
Verified reviews
Location8.2
Amenities8.1
Service8.9
Cleanliness8.7
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All reviews(386)
Positive reviews(365)
Reviews with photos/video(94)
Clean pool(71)
Great swimming pool(71)
Delicious breakfast(62)
Has an infinity pool(22)
Perfect for kids(22)
Has facilities for children(16)
Delicious buffet(8)
Negative reviews(21)
VinceC
Family room-Pin Chen Building
Stayed in Dec 2025
Family
21 review
9.0/10
Great
Posted on Jan 26, 2026
The hardware facilities offer good value for money. The parking lot, swimming pool, and gym are all quite nice. However, it's a shame that when the weather gets cold, the pool isn't heated, which would make it more suitable for use.
Original textTranslated by Google
Response from Property: 親愛的貴賓您好:關於您提到天氣較冷時希望游泳池能調整為溫水的建議,目前本館泳池為常溫水池,另設有SPA池及熱水池供貴賓於冬季使用,讓貴賓能有更舒適的體驗。您的建議我們已轉達相關單位作為未來規劃參考,再次感謝您的回饋與支持。
JJH94.
Family room-Zao Yin Building
Stayed in Nov 2025
Couple
6 review
10/10
Outstanding
Posted on Jan 1, 2026
Everything was great! Clean, comfortable and had everything we needed. Roof top facilities exceeded expectations.
Response from Property: Thank you for your wonderful feedbackWe’re delighted to hear you found everything clean, comfortable, and well-equipped, and that the rooftop facilities exceeded your expectations. We hope to welcome you back again soon.
Anonymous User
Family room-Pin Chen Building
Stayed in Jul 2025
Family
3 review
8.5/10
Very good
Posted on Sep 1, 2025
We stayed in the Pinzhen Building this time. However, all facilities, including the swimming pool, are located in the Zhaoyin Building, so you'll need to go to the other building to use them. It's advisable to confirm this before booking. The room was average and showed its age, but it was reasonably clean. There were a few tiny spots of mold under the bathtub in the bathroom, but this didn't affect its functionality. Breakfast is served on the 2nd floor of the Pinzhen Building. The breakfast selection was quite good. Considering the price for a quadruple room with breakfast on a Saturday, it offered pretty good value for money.
Original textTranslated by Google
Response from Property: Dear guest, thank you for sharing your detailed stay experience. Regarding your concerns about having to use the facilities at another building and the mold in the bathroom, we will convey this to the relevant department for continuous improvement to provide a better stay experience. We look forward to serving you again in the future. Thank you!
Guest User
Twin room-Pin Chen Building
Stayed in Jul 2025
Traveling with friends
1 review
7.0/10
Posted on Aug 26, 2025
The swimming pool is closed on Mondays and Tuesdays. This wasn't clearly stated, and we only discovered it upon arrival. The hotel's location is quite inconvenient, with no shops or attractions nearby. The hotel is dated, and the bed sheets had stains. I wouldn't have chosen this hotel if not for the pool.
Original textTranslated by Google
Response from Property: 親愛的貴賓您好,感謝您的意見回饋,對於您提到的泳池開放資訊標示不清、房間整潔上的不足,我們會立即檢討改善,以提供更好的住宿品質。期待未來能再有機會為您服務,謝謝!
Yi An
Family room-Pin Chen Building
Stayed in Jul 2025
Family
2 review
5.5/10
Posted on Aug 11, 2025
The carpet in my room was very dirty during this stay. What was particularly alarming was a large clump of hair on the floor between the beds. Upon check-out, I brought this to the attention of the front desk staff, who apologized and offered a complimentary travel amenity kit.
Original textTranslated by Google
Response from Property: Dear Guest, we sincerely apologize for the poor room cleanliness you experienced during your stay. Your concerns about the dirty carpet and hair have been immediately forwarded to the relevant department for enhanced inspection and cleaning to prevent a recurrence. We look forward to providing you with a more perfect stay experience in the future. Thank you!
丽香
Triple room-Pin Chen Building
Stayed in Jun 2025
Family
28 review
6.5/10
Posted on Jul 27, 2025
The breakfast was absolutely terrible. Not only was it served in shifts, but by 9-10 AM, there was barely anything left. They charged an extra $200 for a 7-year-old child, for which absolutely nothing was provided. While the service staff were nice, my overall impression of the restaurant was extremely poor. I even heard they sell meal vouchers but often run out of items, especially for lunch. The main issue is that the chefs are dreadful; they use incredibly cheap ingredients, and the food is practically inedible. The only redeeming quality, if any, was that the swimming pool was decent and included a sauna. They market this place as a family-friendly hotel, but that's a complete deception. A few small stools and a coloring book hardly qualify it as such. Don't fall for their claims! The property comprises two buildings spread over two floors: a main building and the 'Pingzhen Building,' which was reportedly an acquisition.
Original textTranslated by Google
Response from Property: Dear Guest, thank you very much for your detailed feedback and suggestions. We regret that this dining experience did not meet your expectations. We sincerely apologize for any inconvenience caused by the breakfast menu and serving time. We will immediately forward your feedback to the food and beverage and operations team as an important basis for review and improvement. We still hope to have the opportunity to provide you with a better accommodation experience in the future, so that you will have a different impression of us. We wish you all the best!
Guest User
Twin Room-Zao Yin Building
Stayed in Jun 2025
Family
3 review
9.5/10
Amazing
Posted on Jul 20, 2025
The staff were very thorough in their explanations and had an excellent attitude. While the location might seem a bit out of the way, it was surprisingly convenient for reaching the night market. The only minor drawback was the air conditioning unit, which was quite loud and noisy in the middle of the night. Especially considering the hot weather, the AC temperature consistently stayed between 25-26°C, which simply wasn't cool enough. However, the room's bathroom was very spacious, and having a bathtub was a great bonus.
Original textTranslated by Google
Response from Property: 親愛的貴賓您好,感謝您的分享與肯定,很開心您對服務人員的細心與態度留下好印象,也喜歡我們寬敞的浴室與舒適的設施。關於空調聲音與溫度的部分,我們會轉達給相關單位進一步檢查與調整,努力提供更舒適的睡眠品質。期待未來有機會再次為您服務,謝謝您的寶貴意見!
Anonymous User
Double Room-Pin Chen Building
Stayed in Jun 2025
Family
1 review
9.0/10
Great
Posted on Jul 13, 2025
The room was generally simple and clean. We appreciated the complimentary baby crib provided by the hotel, and the bathroom featured a bathtub. However, the room felt a bit dated. Location-wise, its proximity to the highway interchange is convenient for drivers, with complimentary on-site parking available. On the downside, there isn't much to explore on foot in the immediate vicinity. The hotel staff were mostly friendly, courteous, and very helpful, always ready to answer any questions. Furthermore, the hotel facilities, including a very clean swimming pool, a spa, and a gym, were excellent. All these, coupled with the lovely morning sunshine, contributed to a truly enjoyable holiday!
Original textTranslated by Google
Response from Property: 親愛的貴賓您好,感謝您選擇入住並分享寶貴意見。很高興此次住宿體驗讓您感到滿意,您的支持是我們持續提升的動力。誠摯期待未來能有機會再次為您服務,謝謝。
Guest User
Twin Room-Zao Yin Building
Stayed in Nov 2025
Business traveler
2 review
10/10
Outstanding
Posted on Dec 30, 2025
The breakfast was great; ********* breakfast really suits the palate of people from mainland China.
Original textTranslated by Google
Response from Property: 親愛的貴賓您好,感謝您的肯定與支持,很高興您對此次入住感到滿意。期待未來還有機會再次為您服務,謝謝!
SteveGoTan
Double Room-Pin Chen Building
Stayed in Sep 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Nov 26, 2025
Hotel was clean and well run. The swimming pool and sauna facilities were excellent despite the weekend crowd. We also enjoyed the game room amenities including the billiard and ping pong tables
Response from Property: Dear Guest,We’re glad to hear that you enjoyed our clean and well-maintained environment, as well as the pool, sauna, and game room facilities. It’s wonderful to know you had a pleasant stay with us.We look forward to welcoming you back again.
dhen21dx
Double Room-Pin Chen Building
Stayed in Apr 2025
Family
2 review
9.5/10
Amazing
Posted on May 3, 2025
Kids friendly and value for money. Great breakfast also.
Dennis CF Lee
Triple room-Pin Chen Building
Stayed in Nov 2024
Family
1 review
10/10
Outstanding
Posted on Dec 10, 2024
Nearby main highway and park. Free parking lot/breakfast and clean room .
Guest User
Family room-Pin Chen Building
Stayed in Sep 2025
Family
23 review
9.5/10
Amazing
Posted on Dec 14, 2025
good swimming pool, room, breakfast
Response from Property: 親愛的貴賓您好,感謝您的肯定與支持,很高興您對此次入住感到滿意。期待未來還有機會再次為您服務,謝謝!
Guest User
Triple room-Pin Chen Building
Stayed in Oct 2025
Traveling with friends
13 review
7.0/10
Posted on Jan 3, 2026
Location inconvenient.
Response from Property: DearThank you for your feedback. We understand that the location may feel inconvenient and appreciate you sharing your thoughts.
Guest User
Twin room-Pin Chen Building
Stayed in Dec 2025
Business traveler
3 review
10/10
Outstanding
Posted on Jan 23, 2026
nice service
Response from Property: 親愛的貴賓您好,感謝您的肯定與支持,很高興您對此次入住感到滿意。期待未來還有機會再次為您服務,謝謝!