Tainan East District Hotels

The hotel was quite accommodating, but not flexible on early arrivals. In addition, the location is fine if you want quiet, but it isn’t near anything place interesting.

The accommodation is practical, essential, and clean. It's quite a unique experience that the entrance is inside a Family Mart; you go down the stairs and you're right in the convenience store, haha, definitely very convenient. On the other hand, its proximity to the station might be an issue for some – lots of people, constant coming and going, and noisy. The property offers 24/7 self-service coffee/tea packets. You can even make your own breakfast with bread, butter/jam/chocolate, etc. The idea of small events organized in the common room is a nice touch. Overall, I would recommend this hotel.

A bit far from the city center, but the room was spacious, bright, and comfortable. The bathroom was also large and came with a bathtub. However, the bathroom felt like a sauna, possibly due to the afternoon sun, a stark contrast to the room's temperature.

The manager who  in charged of breakfast refuse my foreigners  customer to eat breakfast. The confirmation and notification SOP was very poor. The front desk people  and the restaurant people seemed to be disconnected. The experience was very bad.

Clean and concise

We spent only one night there. very solid and well located hostel. Nothing to complain about at all - receptionists have been very helpful and supportiv (e.g. U-bike registration). definitly a place to recommend

Great location and staffs! The hotel is connected to the shopping mall snd quite easy to access the latest shopping plaza in Tainan.

The staff were incredibly welcoming, making every morning and return to the hotel a pleasant experience. The location is a bit far from the city center or restaurants, requiring a taxi and making it somewhat inconvenient. However, there are convenience stores and a market nearby, so the surrounding amenities are decent. The rooms were generally clean and tidy, except one day I found a small cockroach in the sink. The hotel facilities are fairly complete, with a hairdryer provided and a hot water dispenser on the 3rd floor. However, the in-room TV was a bit small and the picture quality wasn't great. Also, the showerhead took quite a while to heat up; you had to turn on the water beforehand and wait. But commendably, the hot water supply was consistent.

My first impression was that it was ”old school”, with a traditional sense of luxury that comes from an overwhelming Lobby & Reception, large comfortable Elevator lobbies etc. I also appreciate the great service from the staff who brought us extra coffee creamer, to housekeeping who straightened up my mess. Concierge was very attentive, she checked our taxi after we've alighted, to ensure that nothing was left behind. Its this attention to detail that I find rare these days, and therefore its left a deep impression on me. If I were to point out any shortcoming, it would be that the lighting design of the hotel needs a refresh. Some newer lights, aroma/scented corridors, and background music would help. (oops.. occupational hazard...).

We cannot stop our praises for this hotel! We intended to just stay the night and explore a little of Tainan before heading to Kaoshiung. The friendly staff engaged us in conversation and shared so passionately about Tainan that we decided to stay an extra day/night in Tainan. They even planned our itinerary for us. We are thankful for the value-added service of helping us warm up our food (we bought food as our stomachs had limited capacity) in the mornings/nights. We got the double room with no window but hardly felt suffocated as the room was spacious, spotless and sooo comfortable. The carpark was a short 3min walk away. We enjoyed the facilities, but what caught our hearts was the heartwarming service from the staff. We do not have the habit of asking to take a photo with hotel staff, but for this hotel, we asked to as we wanted to remember the wonderful experience we had here.