Royal Rose Hotel Ximen Reviews

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Response from Property: Dear Guest, thank you for staying at the Royal Rose Hotel - West Gate and for taking the time to share your review. Your comments and recommendations are our greatest encouragement! We value every guest's feedback. Regarding the noise issue you mentioned, we have asked our maintenance department to investigate. We apologize for any inconvenience caused. Thank you again for your feedback, which gives us the opportunity to do better! We look forward to your next visit and will be happy to serve you. Have a pleasant day.

Response from Property: Dear guest, thank you for staying at Royal Rose Hotel - West Gate and for taking the time to share your review. Your comments and recommendations are our greatest encouragement! We value every guest's feedback and will continue to improve and strive to provide you with a more comfortable and safe stay. Thank you again for your feedback, which gives us the opportunity to do even better! We look forward to your next visit and will be happy to serve you. Have a pleasant day.

Response from Property: Thank you very much for your review! We are glad that you are impressed by the friendliness and service attitude of our staff. Your comfort is our pleasure and we continue to work hard to keep our rooms clean and comfortable. The hotel's convenient location and proximity to various amenities is a big advantage for us. In addition, we are glad that you enjoy our complimentary pantry service. Looking forward to providing you with a pleasant stay again!

Response from Property: Dear guests, Thank you very much for sharing your valuable staying experience at the Royal Rose Hotel-Ximen. It is inspiring to learn that the location and our services are up to your expectations. Honored to leave you with good memories. We sincerely look forward to serving you again.

Response from Property: Dear Guests.Thank you for recognizing our location and for your valuable comments. We apologize for not being able to meet your expectations. It is always our goal to provide flexible and efficient service, we will immediately reflect your feedback to the relevant departments and enhance staff training to ensure that we are more responsive and considerate in meeting the needs of our guests.We sincerely look forward to seeing you again, and hope to bring you a more perfect experience.We wish you all the best!

Response from Property: Dear customer . Thank you for taking the time to share your experience with us. We are sorry to hear that you were not satisfied with your stay at our hotel.We would like to take this opportunity to apologize for any shortcomings that you may have experienced during your stay. We take all guest feedback seriously, and we would appreciate it if you could provide us with more specific details about your concerns so that we can address them promptly.Hope that you will give us another opportunity to provide you with the exceptional service that our guests have come to expect from us.

Response from Property: Dear guest,Thank you very much for taking the time to leave us your valuable review and rating. Regarding the room size concern, we offer three different sizes of double rooms. The Business Room is designed specifically for business trips and is smaller in size. If you have the opportunity to stay with us again in the future, we recommend considering our more spacious Deluxe (Elite) Double Room for a more comfortable stay experience.Royal Rose Hotel is committed to providing quality service and facilities to ensure our guests feel comfortable, relaxed, and enjoy their stay. Your feedback is instrumental in helping us improve.Once again, we appreciate your valuable feedback and look forward to welcoming you again in the future!

Response from Property: Thank you for taking the time to share your experience with us. We are sorry to hear that you were dissatisfied with your stay at the hotel. We would like to take this opportunity to apologize for any shortcomings you may have experienced during your stay. We take all guest feedback seriously and would appreciate it if you could provide us with more specific details about your issue so that it can be resolved promptly. We hope you will give Royal Rose Ximen another chance to provide you with the excellent service your guests have come to expect.

Response from Property: Dear customer：Thank you for taking the time to share your feedback with us. We are sorry to hear that your stay was not up to your expectations. We take all guest feedback seriously and will be sure to address the issue you experienced. Our hotel is non-smoking in the rooms and in the buildings, we would like to apologize for any inconvenience caused by the smoke smell in your room. We hope that you will give us another chance to provide you with a better experience in the future.

Response from Property: Dear guest, Thank you very much for sharing your valuable staying experience at the Royal Rose Hotel-Ximen. It is inspiring to learn that the location and our services are up to your expectations. Honored to leave you with good memories. We sincerely look forward to serving you again.

Response from Property: Dear 名字, Thank you for sharing your valuable stay experience at the Royal Rose Hotel-Ximen. It is inspiring to learn that the location and our services are up to your expectations. Honored to leave you with good memories. We sincerely look forward to serving you again.We will ask the planning department to make the description of the safe box instructions. Thank you for your suggestion.

Response from Property: Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our place comfortable and enjoyed our great location with nearby eateries. It's fantastic that you appreciated the balance of being close to Ximendang night market while still enjoying a peaceful atmosphere.We're especially pleased that our staff could contribute to making your stay enjoyable by providing excellent service and assisting with your needs, such as loaning a USB from the front desk. Ensuring our guests have everything they need for a pleasant stay is always our top priority.We hope to have the pleasure of welcoming you back again in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Safe travels!