I rarely leave such a negative review. Firstly, I booked this hotel over ten days in advance, specifically choosing a room type that could accommodate an extra bed. To be safe, I even left a note requesting to reserve one. However, I was later told an extra bed couldn't be added. When I tried to cancel, I was informed it was non-refundable, even though it was more than ten days before my stay. Even Trip.com's attempts to negotiate a cancellation were unsuccessful. So, to anyone considering booking this hotel, be warned: it's strictly non-refundable!
The most appalling issue was the cleanliness. Upon entering, I immediately noticed dust in many prominent areas, not just hidden corners. There were also hairs on the supposedly freshly made bed, and on the bedside table and near the sink.
Furthermore, the room layout was very irregular, not a standard, squarish shape. If this bothers you, I'd advise against booking.
I asked some local ********* friends, and they mentioned that this place is an older building that underwent renovation, which might explain why it's not top-notch.
On a different note, I've seen previous reviews mentioning poor service attitudes, but I didn't personally experience this. Generally, service in Taiwan is quite good.
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