Hotel Papa Whale Reviews

At checkin, room was smelling of rotten milk, and it was very cold (18 Celsius). I asked the front desk to change room, they said no, they don’t have any rooms available (there are maybe 100 rooms on my floor alone…) When I told them it’s too cold, they said I should turn off the AC. I said it’s off, they said it must not be, they “advise” me to check again. I checked 3 times, turned it on and off. The front then said they will give me an extra blanket… not once did anyone come to the room to check the smell or AC themselves. Also, they don’t have heating at all, so I had to warm the room with my body temperature only… ***. At night the pipes make noises, and the smell never went away. They also charge to store your luggage. Very disappointed by the hotel cleanliness and service. It was so unaccommodating. They told me it’s a basement room, so the smell is normal. ***… Room has mirrors in the ceiling. I think it’s love hotel.