To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities8.4
Service8.5
Cleanliness9.1
Filter by:
Sort by:
All reviews(398)
Positive reviews(385)
Reviews with photos/video(112)
Near shopping area(79)
Convenient for shopping(70)
Easy to get around(63)
Nice bathtub(29)
Clean pool(24)
Tasty food(14)
Average lighting(6)
Tasty coffee(6)
Negative reviews(13)
Guest User
Street View Double Room
Stayed in Jan 2026
Traveling with friends
1 review
10/10
Outstanding
Posted on Feb 15, 2026
The room was clean and tidy, and the bathroom's design and style were unique. The hotel facilities were complete, making it perfect for family trips or business stays. The staff were friendly and provided excellent service. I'll definitely come back again.
Original textTranslated by Google
Anonymous User
Street View Double Room
Stayed in Nov 2025
Traveling with friends
1 review
9.7/10
Amazing
Posted on Jan 3, 2026
This hotel is incredibly close to Jiantan MRT Station; it's right across the street. The soundproofing is excellent, and it's also near Shilin Night Market, which is great for late-night snacks after returning to the hotel. The only minor downside was that my request for disposable toothbrushes to be sent to the room was declined.
Original textTranslated by Google
Qing|zhou
Street View Double Room
Stayed in Nov 2025
Solo traveler
27 review
10/10
Outstanding
Posted on Jan 5, 2026
The hotel is conveniently located just a 2-minute walk across the street from Jiantan MRT Station. The front desk staff was so kind to upgrade my room, which I really appreciated. Breakfast was plentiful, and all the hotel staff were very friendly and welcoming.
Original textTranslated by Google
6/9
cereneeeeeee
Street View Double Room
Stayed in Oct 2025
Solo traveler
5 review
8.5/10
Very good
Posted on Nov 21, 2025
First time trying out this hotel.
Location is fantastic- right opposite Jian Tan Mrt station (red line), 10 mins walking to Shilin night market, Carrefour, Poya.
Room is clean, toilet is rather huge with bathtub and shower area, with a view. Not too sure whether the window is tinted from the outside.. but there are blinds.
I do love the toilet seat.. has seat warmer, bidet.
Mini bar is complimentary 😀
Response from Property: 親愛的貴賓您好:感謝您選擇入住天閣酒店台北劍潭館很高興看到您對酒店地理位置、衛生狀況和服務的好評非常開心給您留下了深刻印象,也希望我們和這個美麗的城市一樣,是您記憶中美好的一部分。期待您下次回來。The Tango Hotel Taipei ShiLinPotter Song
Notti23
Street View Double Room
Stayed in Oct 2025
Couple
1 review
10/10
Outstanding
Posted on Nov 30, 2025
Good experience!!
Kinda enjoy da stay
Respect da hotel givin out room like dis fo a cheap price
Response from Property: 親愛的貴賓您好:感謝您選擇入住天閣酒店台北士林館能夠讓顧客有美好的住宿環境及體驗是我們所樂見的,謝謝您與我們分享您的住宿體驗。希望有機會可以再次為您服務!祝您有個美好的一天!The Tango Hotel Taipei ShiLinPotter Song
ykchow
Street View Double Room
Stayed in Aug 2025
Solo traveler
10 review
9.5/10
Amazing
Posted on Sep 20, 2025
Hotel's location is near Shilin's market, just less than 10min walk. The Shilin's MRT station is just outside Hotel. It is very convenient. Hotel's doubled bed room is comfortable for solo traveler. The shower room is almost as big as the bed room. Very well maintained & clean. 4 bottled of 500ml mineral water were supplied daily with tea bags and soft drinks. However, the air-con was not powerful enough for hot days. Even though the Hotel is facing the MRT station, it was very quiet. Breakfast was very simple, porridge, bread, noodle/fried rice with 3 dishes, desert, simple salads, orange juice/soya and coffee.
Weiweiboss
Street View Double Room
Stayed in Jul 2025
Couple
2 review
10/10
Outstanding
Posted on Sep 1, 2025
The hotel is conveniently located, very close to Shilin Night Market and easy to find. The rooms, while compact, are fully equipped with everything you need. Overall, it offers excellent value for money and is ideal for both business travelers and short leisure stays. The service quality was also good. My only minor complaint is that the gym was a bit small, so I didn't get a chance to use it. I would definitely consider staying here again in the future.
Original textTranslated by Google
Sam 龙
Street View Double Room
Stayed in Jul 2025
Couple
51 review
9.5/10
Amazing
Posted on Aug 14, 2025
This hotel is conveniently located just across the road from Jiantan MRT station exit 1. You are 1 min from the MRT station. The reception is friendly and welcoming. Though the room size is small, everything is well designed in such a way that it feel bigger as everything you need from luggage stand, mini bar, safe box is all easily accessible. Even though my room is on level 3 directly facing the MRT track, the sound proofing is so good that I don’t even hear the train passing. The room is very clean and bed is firm and comfortable. Air coning is strong if you set it to low temperature. It worked well.
The breakfast is average.
Guest User
Street View Double Room
Stayed in Dec 2025
Couple
6 review
9.5/10
Amazing
Posted on Feb 7, 2026
Wonderful hotel located in a convenient area (near to shilin night market) and a walk away to the train station. Friendly staff and nice vibes all around.
Will definitely stay here again next trip!
Guest User
Street View Double Room
Stayed in Dec 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jan 29, 2026
They let us check in 3h earlier and everything is great. Clean room with heated seat and bidet and balcony with a view. Very near mrt and that itself deserves 5 star. Highly highly highly recommend
Guest User
Street View Double Room
Stayed in Nov 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Dec 10, 2025
A wonderful place that is located right across the MRT red line and close to the night market as well :)
Response from Property: 親愛的貴賓您好:感謝您選擇入住天閣酒店台北士林館能夠讓顧客有美好的住宿環境及體驗是我們所樂見的,謝謝您與我們分享您的住宿體驗。希望有機會可以再次為您服務!祝您有個美好的一天!The Tango Hotel Taipei ShiLinPotter Song
Guest User
Luxe King Room
Stayed in Nov 2025
Other
10 review
10/10
Outstanding
Posted on Feb 3, 2026
The service and hygiene are both excellent. Every time I come to Taipei, I choose this hotel. The only minor drawback is that the hairdryer's power is really weak. For a girl with long hair, even though it's not super thick, it takes me half an hour to dry my hair every time! 🤣
Original textTranslated by Google
Guest User
Sky Queen Studio
Stayed in Nov 2025
Couple
1 review
7.0/10
Posted on Dec 26, 2025
I took a taxi back to the hotel from a visit to a nearby attraction. When disembarking from the taxi, the driver indicated that he would not accept my credit card for payment of the NT$200 fare. I did not have NT$ and the driver also refused Can/US cash. I went into the hotel and asked the staff if they could pay the fare for me and add it to my hotel bill. Initially, they were not interested in helping me. Seeing that the driver was becoming agitated, the staff eventually agreed to pay the NT$200 fare on my behalf provided that I agree to a 15% surcharge. Since I had little choice, I ended end paying NT$230 to the hotel.
Response from Property: 親愛的貴賓您好:感謝您選擇入住天閣酒店台北士林館非常感謝您的喜愛並撥冗時間與大家分享您的住宿經驗,代付款項皆會有手續費。您也可以跟前台用美金兌換新台幣。希望有機會可以再為您服務期待您下次的到來祝您有個美好的一天!The Tango Hotel Taipei ShiLinPotter Song
Guest User
Street View Double Room
Stayed in Oct 2025
Couple
4 review
8.0/10
Very good
Posted on Nov 6, 2025
The water heater is unstable, with the water temperature fluctuating between hot and cold. The WiFi signal is very poor.
Response from Property: 親愛的貴賓您好:首先感謝您的分享,我們非常希望顧客能與我們分享最真實的意見。對於您入住期間的不愉快,我們致上最深的歉意,WiFi網路如有需要,我們可以額外加裝房內網路分享器。希望未來有機會您還可以再次入住,我們會致力於為您提供更好的服務。The Tango Hotel Taipei ShiLinPotter Song