Sky Mall Hotel

Sky Mall Hotel Reviews

Sky Mall Hotel

No. 18 Tongji Road, Taishan, Guangdong, 529200, ChinaView hotel details
Sky Mall Hotel
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Guest Reviews of Sky Mall Hotel

8.8/10
345 reviews
Verified reviews
Location8.9
Amenities8.6
Service8.9
Cleanliness8.9
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All reviews(345)
Positive reviews(328)
Reviews with photos/video(66)
Convenient for shopping(24)
Convenient parking(21)
Large rooms(18)
Easy to get around(16)
Friendly front desk staff(15)
Strange smell in room(8)
Secluded lake view(7)
Near shopping street(2)
Negative reviews(17)
Xingzheqiaoyan
Lake-view Triple Room
Stayed in Apr 2026
Family
3 reviews
9.5/10
Amazing
Posted on May 8, 2026
Overall, my stay here exceeded expectations. For a 3-star hotel, the amenities are truly impressive. The most convenient feature is the underground parking, which made arriving by car completely stress-free – a huge relief. The room had an excellent view, offering a beautiful lake panorama that instantly lifted my spirits. I have to specifically commend the showerhead in the bathroom; the water pressure was strong, and the spray was dense and soothing. It made showering incredibly comfortable, washing away all the fatigue from my travels! There's a restaurant on the third floor of the hotel, making it incredibly convenient for dim sum in the mornings. Not only are the prices affordable, but the food is also very authentic. You don't have to go far to enjoy genuine local cuisine, and I highly recommend it! The only minor drawback was that the toilet occasionally had a slight odor, which slightly impacted the experience. However, this is a small flaw that doesn't detract from the overall value. Considering the price and the facilities, it's still highly recommended to everyone!
Original textTranslated by Google
Response from Property: Dear Guest, We sincerely apologize for the odor issue you reported in the bathroom. We have immediately taken corrective action and will continue to improve our quality. We look forward to your next stay so you can experience an even better environment and service!
Guest User
City-view Double Room
Stayed in Aug 2026
Traveling with friends
3 reviews
8.0/10
Very good
Posted on Sep 23, 2026
location is execellent room a bit smaller than last trip toilets are not too clean but the rest are all ok
Response from Property: 尊敬的客人，您好！感謝您選擇台山天誠港大酒店並分享入住體驗。我們很高興您認可酒店地理位置優越，便捷的出行與周邊配套能為您的行程帶來便利。關於您提到的房間較上次入住略小以及衞生間不夠乾淨的問題，我們深表歉意。我們已將相關反饋記錄並重點關注，努力在客房空間呈現與清潔維護細節上持續優化，以便為您提供更加舒適、安心的入住體驗。期待您再次光臨，感受我們的改進與誠意。
Guest User
Standard Single Room
Stayed in Apr 2026
Couple
5 reviews
10/10
Outstanding
Posted on May 27, 2026
It was alright... quite good actually.
Original textTranslated by Google
Response from Property: 收到您的好評，心裏暖暖的～感謝您選擇我們！我們會繼續努力，讓每一位客人都有賓至如歸的感覺。期待下次再來，給您更貼心的體驗！
Duxingzhe2018
City-view Double Room
Stayed in Jun 2026
Couple
5 reviews
9.5/10
Amazing
Posted on Sep 13, 2026
The hotel is right in the heart of the old town. There are plenty of places to eat nearby and a pedestrian street, making it very convenient for getting around. The hotel staff are exceptionally friendly, and the cleaning crew does a thorough job. I've been staying at this hotel every time I return to Taicheng for several years now. Thank you for all your hard work!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Taishan Tianchenggang Hotel and sharing your stay experience. We are delighted to hear that you appreciate our convenient location in the heart of the old town, the surrounding restaurants and pedestrian streets, and the consistently excellent service from our team and the meticulous cleaning by our housekeeping staff. Your trust and support over the years are the driving force behind our continued dedication to service. We will continue to uphold high standards of service and hygiene management, hoping that you will find comfort and peace of mind every time you return to Taishan. Thank you again for your hard work and recognition.
Roy8888
Executive Room - 2-Room
Stayed in May 2026
Family
9 reviews
9.5/10
Amazing
Posted on Sep 21, 2026
Hotel has seen better days, fridge is not working, water is leaking at the extra space at the master bedroom area.
Response from Property: 尊敬的客人，您好！感謝您對台山天誠港大酒店的反饋。我們十分重視您在入住期間提到的冰箱故障及主卧區域額外空間漏水等問題，由此給您帶來的不便與困擾，我們深表歉意。為保障您及每一位賓客的安全與舒適，我們將把相關情況認真記錄並同步排查，持續提升房間設施的維護與服務質量。真誠希望您能給予我們一次改進的機會，期待您下次入住時收穫更完善、更安心的體驗。
Guest User
Standard Twin Room
Stayed in Feb 2026
Solo traveler
6 reviews
9.0/10
Great
Posted on Jun 6, 2026
Great location for price. Right on top of the tourist spots and local restaurants.
Response from Property: 收到您的好評，心裏暖暖的～感謝您選擇我們！我們會繼續努力，讓每一位客人都有賓至如歸的感覺。期待下次再來，給您更貼心的體驗！
Guest User
Lake-view Triple Room
Stayed in Feb 2025
Family
1 reviews
9.5/10
Amazing
Posted on Mar 19, 2025
Great location right on the Tai Cheng old street. It's also less than a minute walk from the shopping street. Hotel staff are very friendly and helpful. Great stay this time!
Response from Property: Thank you for sharing! I'm glad to hear that you are satisfied with the hotel's location and staff service and have a pleasant stay. Taicheng Old Street is indeed a convenient and interesting place. I hope you will choose us again next time you come and continue to enjoy a pleasant stay!
Guest User
Lake-view Triple Room
Stayed in Jan 2026
Family
5 reviews
10/10
Outstanding
Posted on Feb 25, 2026
Great location, very convenient for getting around.
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at our hotel and for your positive feedback. We will continue to strive to improve the guest experience and service quality in all aspects. We look forward to your next visit and wish you a pleasant journey and a happy life!
Anonymous User
City-view Double Room
Stayed in Nov 2024
Couple
6 reviews
10/10
Outstanding
Posted on Dec 16, 2024
The hotel was clean and staffs was friendly. However too many small steps up and down in the room to cause tripping. The bed was too firm for my liking. The restaurant on top was convenient but some workers have poker face.
Response from Property: Dear customer: Hello, we would like to apologize to you. We will record your feedback and communicate with relevant departments in order to take into account the needs of different guests in the improvement. Secondly, our hotel will continue to work hard to improve the guests' check-in experience. If you choose our hotel again in the future, we will try our best to provide you with more comfortable beds and services to ensure your satisfaction. Thank you for your feedback.
Guest User
Business Single Room
Stayed in Nov 2025
Solo traveler
4 reviews
9.5/10
Amazing
Posted on Dec 27, 2025
They all do the good job!
Response from Property: 親愛的賓客，感謝您選擇入住我們酒店，給予我們好評的肯定，我們會繼續努力全方位提高客人的入住體驗和服務質量，期待您的再次光臨，祝您旅途愉快！生活愉快！
Guest User
Lake-view Triple Room
Stayed in Oct 2024
Family
9 reviews
7.5/10
Posted on Dec 2, 2024
Location and room was good. Would book again
Response from Property: Thank you very much for your evaluation of our hotel. Our hotel is also honored to receive you and looks forward to your visit again!
Anonymous User
Apartment Suite - 3-Bedroom
Stayed in Jun 2025
Family
3 reviews
10/10
Outstanding
Posted on Aug 9, 2025
Great experience!
Response from Property: 感謝您的五星好評，我們整個團隊都充滿了幹勁！謝謝您，歡迎下次光臨！
Guest User
Standard Twin Room
Stayed in Dec 2023
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Jan 25, 2024
very good
Response from Property: Your praise has inspired us greatly. We are committed to providing satisfactory service to every customer and look forward to your next visit.
Guest User
Standard Single Room
Stayed in Mar 2026
Solo traveler
4 reviews
8.5/10
Very good
Posted on Apr 19, 2026
Overall, I'm very satisfied. I've stayed here several times already. I would choose to stay here again next time.
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at our hotel and for your positive feedback. We will continue to strive to improve the guest experience and service quality in all aspects. We look forward to your next visit and wish you a pleasant journey and a happy life!
Anonymous User
City-view Double Room
Stayed in Jan 2026
Traveling with friends
1 reviews
1.0/10
Posted on Feb 21, 2026
For a price of over 300, this is the worst hotel I've ever stayed in. The toilet had backflow of foul-smelling water, and the toilet bowl stank horribly. There was a karaoke bar downstairs that was constantly making noise; even from the 7th floor, I could hear it, and I can't imagine how noisy it was downstairs. There was also trash in the room before I checked in. The good reviews must have been written by older folks who didn't seem to know how to use a mobile phone and had just returned from the US.
Original textTranslated by Google
Response from Property: We apologize that we were unable to provide you with the best possible stay. Our hotel is located in a relatively bustling and lively area. We will improve our soundproofing and make improvements accordingly. Upon receiving your feedback regarding the odor emanating from the toilet, we immediately upgraded you to a deluxe twin room free of charge. We hope to provide you with a satisfactory stay next time. Thank you for your valuable feedback, and we look forward to your next visit.