New World Taishan Hotel

New World Taishan Hotel Reviews

New World Taishan Hotel

No.398 Phoenix Street, Taicheng, Taishan, Guangdong, 529200, ChinaView Hotel Details
New World Taishan Hotel
New World Taishan HotelNew World Taishan HotelNew World Taishan Hotel
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Guest Reviews of New World Taishan Hotel

9.3/10
Very Good
1887 review
Verified reviews
Location9.3
Amenities9.1
Service9.4
Cleanliness9.4
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All reviews(1887)
Positive reviews(1845)
Reviews with photos/video(622)
Delicious breakfast(165)
Friendly front desk staff(125)
Clean pool(85)
Great swimming pool(85)
Luxurious(57)
Delicious buffet(52)
Negative reviews(42)
Guest User
Superior Queen Room
Stayed in Sep 2025
Family
1 review
9.0/10
Great
Posted on Nov 8, 2025
Taishan new world hotel is a very elegant hotel. The front door is amazing with outdoor water fountain. Inside the lobby, you will be the ceiling paintings, thinking you at Italy. And I met my special friendly “robot” that works so hard delivering food to your door.
Response from Property: 親愛的賓客:您好!感謝您對台山新世界酒店 “優雅” 的讚譽!從氣派大門、户外噴泉,到充滿意大利風情的大堂壁畫,再到為您貼心送餐的友善機器人,每一處細節都因您的認可而更具意義。我們始終致力於為賓客營造兼具質感與温度的體驗,期待您再次光臨,繼續探索酒店的更多雅緻之處!
Guest User
Superior Queen Room
Stayed in Aug 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Sep 28, 2025
Not the newest, but still a very nice hotel at a quiet location. The room was clean and spacious, the staff friendly. Affordable high rated hotel.
Response from Property: Dear guest, hello! Thank you for staying at New World Taishan Hotel and sharing your experience. Thank you for sharing your experience with others. We strive to ensure you enjoy a comfortable stay, satisfying meals, and a superior quality stay. Thank you again! We look forward to welcoming you back! Sincerely,
Guest User
Deluxe Twin Room
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 11, 2025
It's better than those charging 2-3 times of fees Great hotel Good food Friendly Recommended to others
Response from Property: Dear guest, hello! Thank you for staying at New World Taishan Hotel and sharing your experience. Thank you for sharing your experience with others. We strive to ensure you enjoy a comfortable stay, satisfying meals, and a superior quality stay. Thank you again! We look forward to welcoming you back! Sincerely,
Guest User
Executive Queen Room
Stayed in Sep 2025
Family
3 review
9.5/10
Amazing
Posted on Oct 24, 2025
Very good customer service and the hotel is very good. We like it a lot.
Response from Property: 尊敬的賓客:您好!太感謝您對我們的認可啦!聽到您説客服好、酒店棒,還表達了喜愛,我們全體團隊都超開心~這份喜歡是我們前進的最大動力,特別期待您下次再來,繼續感受我們的用心服務!
MIB111
Standard Queen Room
Stayed in Oct 2024
Family
120 review
9.5/10
Amazing
Posted on Nov 21, 2024
This is the only one 5 stars hotel in Taishan city. Staffs are friendly with very good service. A pleasant stay.
Response from Property: Dear guest; Thank you for choosing the New World Taishan Hotel and appreciated for your good comment, should you need any other assistance, please feel free to let me know, looking forward for your next stay. Best Regards.
Guest User
Standard Queen Room
Stayed in Jan 2025
Couple
11 review
8.0/10
Very Good
Posted on Feb 26, 2025
Nice great hotel m. Quiet and friendly
Response from Property: 尊敬的賓客,非常感謝您的好評!您提及的安靜和友好是我們酒店一直用心營造的氛圍。但是有點小遺憾沒能收穫您的滿分好評,證明我們還是有進步空間,我們後續會努力優化各方面的細節,精益求精,致力營造更美好的入住體驗,期待再次為您服務的機會!誠摯的
HF World
Superior Twin Room
Stayed in Mar 2025
Family
1 review
9.5/10
Amazing
Posted on Jul 13, 2025
This is a high end hotel with friendly and helpful staffs. The breakfast buffet was amazing. The food was high quality and fresh. The hotel was really beautiful; however, wish there was more Chinese/Taishan articulture than European.
Response from Property: Dear guest, hello! Thank you very much for your recognition and love of New World Taishan Hotel! Your praise is our greatest encouragement! We are committed to providing you with a clean, warm and comfortable living environment with warm, sincere, thoughtful, attentive, professional and efficient service. Your satisfaction is the best recognition of our professional service. Thank you very much for your suggestions on art and culture. We will plan to integrate art exhibitions, theme activities and other means into the hotel space, striving to create a high-end experience with more local cultural heritage. We look forward to presenting you with different surprises next time, and we welcome you to visit again at any time! Sincerely,
Guest User
Deluxe Twin Room
Stayed in Apr 2025
Family
2 review
9.0/10
Great
Posted on May 28, 2025
Clean rooms, great breakfast, and close to parks. The lobby also looks very nice.
Response from Property: Dear Guest,Thank you for sharing your stay experience. We're glad you liked our room hygiene, breakfast, location, and lobby. Your satisfaction drives us. We'll keep improving and look forward to serving you better next time. Have a great day!Best Regards
Guest User
Executive Queen Room
Stayed in Jan 2025
Traveling with friends
2 review
9.0/10
Great
Posted on May 2, 2025
The hotel staff really helpful, just that I wonder it is around CNY period the cleaning service is not up to par, otherwise overall it is good.
Response from Property: Dear guest:thank you very much for your feedback and affirmation! During the Spring Festival, the hotel had a large number of guests, and there may have been some omissions in the connection of cleaning services, failing to meet your expectations. We are deeply sorry. Your opinion is of great importance to us. We have reviewed and optimized the cleaning process and staff arrangements to ensure the stability of service quality. The hotel always puts guests' satisfaction first and will continuously improve service standards. We look forward to your next stay and hope you can experience our improvements and enjoy a better stay experience!Best Regards
Anonymous User
Executive Queen Room
Stayed in Apr 2025
Couple
19 review
10/10
Outstanding
Posted on Jun 15, 2025
Great time and enjoyable. Nice staffs with clean room and good service.
Response from Property: 尊敬的賓客,您好!您的評價似一抹温柔的光,照亮了我們用心服務的旅途。“美好時光” 四字,是對我們最大的鼓勵,員工的友善、房間的潔凈、服務的温度,皆因這份相遇而有了意義。我們會將這份美好珍藏,以更細膩的心意,期待與您的下一次重逢,願每一次相遇,都如這般滿是歡喜~誠摯的
Guest User
Executive Twin Room
Stayed in Nov 2024
Family
1 review
10/10
Outstanding
Posted on Jan 13, 2025
New World hotel is truly a world class hotel. The hotel layout is huge and the hotel lobby leading to the lift lobby has mesmerising ceiling art not unlike Sistine Chapel. Check in was quite swift. We met Ki Ki and she is indeed very kind, helpful and patient with us; going beyond extra miles in helping us navigating the city, booking cab, introducing good restaurants & even helping us to find & locate our ancestor's village by contacting the relevant association! I have to say she is a true gem in the hotel! Our heartfelt gratitude and appreciations go beyond words for her.
Response from Property: Dear guest, Thank you for choosing New World Taishan Hotel, and appreciated for sharing you stay experience with us. Looking forward to your next stay and we're delighted at your service. Should you need any other assistance, please feel free to let me know.
Guest User
Superior Twin Room
Stayed in Mar 2024
Family
14 review
8.0/10
Very Good
Posted on Apr 8, 2024
Spacious room, beautiful room, auto curtain and beautiful view. The drawback is the room service was so slow.
Response from Property: Dear guest; Thank you for staying in New World Taishan Hotel, and share you experience with us; apologized for the inconvenience that happened during your stay, we will try our best to improve and wish be back next time. Best regards.
Guest User
Deluxe Suite
Stayed in Dec 2024
Family
1 review
7.5/10
Posted on Jan 24, 2025
Poor WiFi connection and customer service is not helpful at all
Response from Property: Dear guest,We sincerely apologize for the poor WiFi connection and the unhelpful customer service you experienced. We've taken your feedback seriously. Our tech team will fix the WiFi issue and retrain the staff to ensure better service.
Guest User
Executive Queen Room
Stayed in Sep 2024
Family
4 review
8.5/10
Very Good
Posted on Oct 13, 2024
The Gym needs a lot of update, otherwise the hotel all in all is not bad
Response from Property: Dear Guest: Thank you for choosing the New World Taishan Hotel and appreciated for sharing your stay experience with us, apologized for the inconvenien that the Gym caused, we will try our best to improve and hope you be back next time. Looking forward for your next stay! Best Regards.
Guest User
Superior Queen Room
Stayed in Apr 2024
Business traveler
16 review
10/10
Outstanding
Posted on May 19, 2024
Best hotel in Taishan. The rooms are very clean and nice. Will only stay here in taishan
Response from Property: Dear guests, thank you for choosing New World Taishan Hotel! We are glad to hear that you are satisfied with the experience of this stay, which is our honor, but also makes us more motivated to create wonderful and unforgettable experience for you and more guests, thank you again for your sharing and evaluation, and sincerely look forward to your coming again to experience more of our services and products. Best Regards.