Hampton by Hilton Taiyuan Wuyi Square

As huge fans of Hampton by Hilton, we absolutely loved our stay at the Taiyuan Hampton! Its downtown location is fantastic, and being a newer hotel (opened in 2024), the facilities are all top-notch. The staff were also incredibly friendly and helpful. Highly recommend!

The price is quite high, but the transportation is convenient. Overall, it's pretty good for Northeast China, it's just the price is a bit steep. Everything else is acceptable, but because of the high price, I have to give it a slightly lower rating.

Facilities: Excellent Cleanliness: Spotless Ambiance: Clean Service: Great I often book this room type for business trips. The location is excellent, and the service is always top-notch. I'll definitely be returning to Hampton by Hilton.

The hotel's location is great, and the room was clean, spacious, and well-soundproofed. The front desk staff were very welcoming and the breakfast was excellent with a wide variety of options. This will definitely be my top choice next time I'm in Taiyuan, highly recommended!

The location is quiet and the room is clean and tidy. It was perfect timing with the temperature drop as it was very warm inside. The front desk was quick with invoicing, and it's convenient to get anywhere from here. Highly recommended! The service was proactive and the staff had a great attitude. Thumbs up!

Our recent stay started off great, with the front desk staff providing professional and efficient check-in service, leaving a very positive first impression. However, the breakfast experience the next day was incredibly disappointing. It was clear the hotel failed to prepare adequately for the high volume of guests during the New Year's Day holiday, highlighting a significant management shortfall. There was only one staff member directing guests in the breakfast area, which was completely insufficient to manage the peak-time crowd effectively. We waited about 7-8 minutes at the restaurant entrance without being seated, and were eventually told to "wait downstairs" without any proactive effort to find us a table. Peak holiday traffic is predictable, yet the hotel didn't add temporary staff, set up queuing reminders, or implement any crowd management solutions, which clearly detracted from the guest experience. While the hotel did deliver breakfast to our room later (arranged through Ctrip customer service, which was a nice gesture), these issues really should have been prevented by better prior management.