Royal Garden Jinyue Hotel

Everything is good Breakfast is good In the rooms that is cigarette smell through we booked for non-smoking room. Because it is the period of the time that the hotel don't send the cold air to the air conditioner . After we checked in and turned on air conditioner even low medium high for a few hours and it's still hot because rooms are on the side facing the sun in the afternoon. Eventually we called the hotel staff and knew that the air conditioner does not send cold air. The hotel staff is helpful to let us view many rooms on the other side of the building which is not as hot and stuffy, only small window in room can be opened but not outside air flow in. It is helpful to move to the other side and we can open the small window and help get some corners from outside though no wind. Fortunately , during the few days that we stayed, it was raining and the temperature is not as high as the last day or our stay when the temperature was rising and strong sunlight. Thank you very much to be so kind and understood us and helped us move to the cooler room.

From the moment I walked into the hotel the hospitality was amazing. They were very helpful and kind, even when we got to the room the cleaner greeted us, showed us the room and asked us if we needed anything. The room itself was big and comfortable with a good view. It has a decent gym and laundry service.