Here's the takeaway: excellent facilities, but just okay service – a bit of a shame overall.
The hotel's public areas, rooms, and pool are very stylish and make for great photos. They've paid attention to the details too: bath salts, disposable bath liners, foot bath basins, multi-purpose charging cables, and wireless charging are all provided, making for a very convenient stay.
However, breakfast was a real disappointment. The only highlight was the fresh-squeezed juice; everything else was mediocre. We came to Taizhou specifically for the local glutinous delicacies, and yet, despite egg mochi and other items being clearly advertised on a billboard above the restaurant, none were available when we asked. If they can't provide them, why advertise them and get people's hopes up?
Service-wise, the cleaning staff and the pool receptionists were all very friendly and helpful. Unfortunately, the front desk staff had a poker face throughout, which was a stark contrast to the warm environment and lowered our first impression.
In summary: It's great for photos and relaxation, but don't come here expecting a fantastic breakfast or warm service. I'd suggest the hotel focus more on improving breakfast and staff training at the front desk; otherwise, even the best facilities won't be enough to build a good reputation.
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