RIHGA Hotel Zest Takamatsu

RIHGA Hotel Zest Takamatsu Reviews

RIHGA Hotel Zest Takamatsu

Furujinmachi 9-1, Takamatsu City, Kagawa Prefecture, 760-0025, JapanView hotel details
RIHGA Hotel Zest Takamatsu
RIHGA Hotel Zest TakamatsuRIHGA Hotel Zest TakamatsuRIHGA Hotel Zest Takamatsu
Check available rooms for your travel dates
We Price Match

Guest Reviews of RIHGA Hotel Zest Takamatsu

9.0/10
Great
409 reviews
Verified reviews
Location9.3
Amenities8.6
Service9.2
Cleanliness9.0
Filter by:
Sort by:
All reviews(409)
Positive reviews(400)
Reviews with photos/video(108)
Easy to get around(76)
Convenient for shopping(53)
Delicious breakfast(52)
Large rooms(43)
Close to airport(41)
Friendly front desk staff(14)
Average sound insulation(8)
Tasty restaurant(7)
Negative reviews(9)
RokuJuNendai
Economy Twin Room Non Smoking
Stayed in Apr 2026
Other
7 reviews
6.0/10
Posted on May 30, 2026
We booked a three persons’ room with three single beds which was shown on the trip.com website but finally one bed was a sofa bed 🙁 The car park is located at a narrow lane beside the hotel and costed ¥1200. The inconvenience area is an outdoor car park while we carriage the luggage on the raining day. Anyway the carpark staff is helpful and try her best to keep the vehicle safe. Hotels’ surrounding areas are shopping streets and nearby 栗林公園.
Response from Property: このたびはご宿泊いただき、また貴重なご感想をお寄せいただき誠にありがとうございます。お部屋につきまして、「シングルベッド3台」とのご案内でご期待いただいたにもかかわらず、実際にはソファベッドを含む構成となっており、ご不便とご期待との相違が生じましたことをお詫び申し上げます。今後は表記およびご案内方法を見直し、より分かりやすい情報提供に努めてまいります。また、駐車場につきましても屋外でのご利用となり、雨天時のお荷物の移動などご不便をおかけし申し訳ございませんでした。そのような中でも、スタッフの対応や車両管理について温かいお言葉をいただき、心より感謝申し上げます。さらに、周辺の商店街や栗林公園など、立地についてもお楽しみいただけたようで嬉しく存じます。宿泊課お客様の声担当
Guest User
Standard Twin Room-Smoking
Stayed in Feb 2026
Solo traveler
35 reviews
10/10
Outstanding
Posted on Apr 6, 2026
A very satisfying and pleasant stay. The room was clean and tidy, and the location was super convenient, right next to a commercial center and just a 10-15 minute walk to Takamatsu Station. The hotel service was excellent, and the front desk staff were very patient.
Original textTranslated by Google
Response from Property: 衷心感謝您此次下榻本酒店,並給予我們如此暖心的評價。得知您對客房的整潔度、地理位置以及員工的接待服務感到滿意,我們深感榮幸。今後,我們將繼續努力,為您提供舒適的住宿環境和更加貼心的服務。若您再次造訪高松,誠摯希望您能再次光臨本酒店。全體員工衷心期待您的再次光臨。高松里加Zest酒店住宿部客户反饋專員
Lingganzongdongfeifan
Semi Double Room
Stayed in May 2026
Business traveler
36 reviews
1.0/10
Posted on Jun 28, 2026
The room was incredibly small, and the price was ridiculously high. Perhaps the hotel has conference facilities, so many locals have to stay here. But over 600 a night for a hotel that claims to be a four-star international hotel but only offers three-star amenities is just awful. This was a terrible booking experience. Next time I'm in Takamatsu, I'll definitely choose Kenchō-dōri again. There's an intercity bus stop and a hot spring hotel nearby. We stayed two nights, which felt like throwing away 1200 yen (oops, 600 twice). I forgive myself, but the cost of this mistake was too high; my husband and I were both so disappointed. I really hope everyone avoids this hotel; it's just bad and stinks.
Original textTranslated by Google
RosickyLi
Barrier-Free Room
Stayed in Oct 2025
Traveling with friends
18 reviews
9.5/10
Amazing
Posted on Nov 16, 2025
The advantage is that it's right next to Hyogo-cho, making dining and shopping very convenient, and bottled water is provided. The downsides are quite baffling; the toilet paper is even thinner than at other hotels, the kind that makes you worried it'll tear even after folding it multiple times.
Original textTranslated by Google
Response from Property: Thank you for your stay at the Ritz-Carlton Hotel Zester Takamatsu. We are delighted that you praised our hotel's excellent location, adjacent to the Hyogocho shopping street, making dining and shopping very convenient. We are also honored that you were satisfied with the bottled water provided in your room. We sincerely apologize for any inconvenience caused by the insufficient supply of toilet paper. We will take any areas where we have not met your expectations of other hotels into consideration for future improvements. We sincerely hope you will choose our hotel again when you visit Takamatsu. All staff members look forward to your stay. Front Desk – Katagiri
zy1263
Double Room - Non-Smoking
Stayed in Oct 2025
Traveling with friends
66 reviews
10/10
Outstanding
Posted on Nov 8, 2025
I booked another night. The price for my original room type had gone up a lot online, so I had to switch to a slightly smaller room. The room was decent, at least there was space for my luggage, and all the other facilities were the same. Actually, it would have been cheaper to book directly at the front desk.
Original textTranslated by Google
Response from Property: We are very grateful for your continued booking of the Ritz-Carlton Hotel Zester Takamatsu. We apologize for any inconvenience caused by the increased online price of your chosen room type, which necessitates a change to a different room type. We are pleased to hear that you were satisfied with the room and its facilities. We also appreciate your suggestion regarding booking directly at the counter. We will continue to strive to provide our guests with the best booking methods and pricing options. We look forward to welcoming you back to our hotel next time you visit Takamatsu. Front Desk – Katagiri
Guest User
Barrier-Free Room
Stayed in Sep 2025
Traveling with friends
8 reviews
10/10
Outstanding
Posted on Oct 23, 2025
I booked an accessible room, and it was genuinely spacious. It's really comfortable to stay in a 35 sqm room in Japan. There was a slight odor when I first entered the room, but it cleared up after I turned on the air purifier. Downside: The soundproofing isn't great. Upside: Everything else is a plus. The location is excellent. There's an airport shuttle right downstairs, which costs 1000 yen and goes directly to the airport. There are frequent services, almost hourly. Location: Whether you're going to the airport, Takamatsu Port for island hopping, or the JR station, everything is within walking distance. It's a 12-minute walk to Takamatsu Port, which was perfect for our island-hopping itinerary. Mitsukoshi department store is just a few minutes' walk from the hotel, and it has an LV store with plenty of stock. There are also many choices for drugstores, restaurants, and cafes. The room was cleaned daily. One time, I forgot to hang the 'please clean' sign and thought it wouldn't be done, but when I returned to the room, it felt completely refreshed, which was a lovely surprise. I forgot to take photos of the room, so I've included a picture of the beautiful blue sea and sky instead.
Original textTranslated by Google
Response from Property: Thank you sincerely for your stay at the Ritz-Carlton Hotel Zessett Takamatsu. We are delighted to learn that you were satisfied with the spaciousness, cleanliness, and location of your accessible room. The hotel's convenient transportation network—providing easy access to airport buses, Takamatsu Port, JR stations, and commercial facilities—is something we greatly appreciate. We sincerely apologize for any inconvenience caused by the lack of soundproofing. Your feedback will be an important reference for our future improvements. We look forward to your next visit to Takamatsu. All staff members sincerely look forward to your stay. Front Desk Katagiri
Guest User
Semi Double Room
Stayed in Sep 2025
Solo traveler
2 reviews
9.5/10
Amazing
Posted on Oct 22, 2025
The front desk service was very attentive. The hotel's location is excellent, right in front of the airport shuttle stop, and just a short walk to the shopping street.
Original textTranslated by Google
Response from Property: Thank you sincerely for your stay at the Ritz-Carlton Hotel Zessett Takamatsu. We are delighted by your positive feedback on the service of our front desk staff and the hotel's location. We are honored that the convenient access to the airport bus stop and shopping street has provided you with such convenience. We look forward to your next visit to Takamatsu. Front Desk – Katagiri
Guest User
Standard Twin Room-Smoking
Stayed in Sep 2025
Traveling with friends
3 reviews
10/10
Outstanding
Posted on Oct 14, 2025
This was probably the most expensive hotel we stayed at during this trip, but it was unavoidable since it coincided with a Japanese holiday. **Environment:** The location is excellent. You can catch the airport shuttle right outside. **Facilities:** The room was quite spacious. We had no problem at all opening up two large suitcases. I'm glad we stayed here on our last day.
Original textTranslated by Google
Response from Property: Thank you sincerely for your stay at the Ritz-Carlton Hotel Zessett Takamatsu. We were delighted to hear that your check-in coincided with a Japanese public holiday, and that you had a comfortable stay during that time. Your positive feedback on the spaciousness of your room and its convenient location (in front of the airport bus stop) is a great encouragement to all our staff. We look forward to your next visit to Takamatsu. Front Desk – Katagiri
Guest User
Double Room - Smoking
Stayed in Sep 2025
Couple
52 reviews
9.0/10
Great
Posted on Oct 3, 2025
The hotel's location is excellent, with easy access to the pier, great dining options, bookstores, and banks. They also offer free luggage storage, which is a huge plus. If you plan on spending most of your time traveling within the city or hopping between islands, this hotel pretty much covers all your needs.
Original textTranslated by Google
Response from Property: Thank you so much for choosing to stay at Hotel Riga Takamatsu Zester. We are delighted to hear that you were satisfied with the hotel's location and the convenience of the surrounding facilities, and also praised our complimentary luggage storage service. It is a great encouragement to us that you have been able to serve as a convenient base for your sightseeing in the city and exploring the islands, meeting almost all your needs. We look forward to your next visit to our hotel. Front Desk – Katagiri
kien h kwan
Twin Room With Tatami Area
Stayed in Dec 2025
Family
15 reviews
9.0/10
Great
Posted on Jan 20, 2026
A very old building and tired fittings, in desperate need of a revamp. However, service is immaculate. Cleanliness is adequate for such an old building.
Response from Property: Thank you very much for staying at the Riga Hotel Zest Takamatsu.We would also like to express our sincere gratitude for your valuable feedback regarding the building and facilities. We take your comments regarding the inconvenience caused by the building’s age very seriously. At the same time, we were delighted to read your kind words of praise regarding our service and cleanliness.We will continue to strive to maintain and improve our cleaning and customer service standards to ensure you have a comfortable stay, whilst also working to improve our facilities.We would be delighted if you would choose to stay with us again the next time you visit Takamatsu.Reception: Katagiri
LY Lee. HK
Semi Double Room
Stayed in May 2025
Family
5 reviews
10/10
Outstanding
Posted on Jul 10, 2025
A nice hotel with very good location. Very close to the shopping street, many good restaurants nearby.
Response from Property: Thank you very much for staying at Riga Hotel Zest Takamatsu.We also appreciate your kind words about our location and surrounding environment.Our hotel is conveniently located for access to shopping streets and restaurants, and we are delighted that you enjoyed your stay.We will continue to strive to improve our services so that our guests can enjoy a comfortable stay.All of our staff look forward to welcoming you back again.Front Desk, Katagiri
チェンヤンフェイ
Triple Room - Non-Smoking
Stayed in May 2025
Traveling with friends
12 reviews
10/10
Outstanding
Posted on Jun 14, 2025
Nice hotel ,friendly staff . But one thing , we are not suppose to wear room slippers to eat breakfast in the morning 😅. Overall was good experience though . Nice breakfast too ! Can try !
Response from Property: Thank you very much for staying at the Rihga Hotel Zest Takamatsu.We would like to thank you again for taking the time to share your impressions of your stay with us.We are very pleased to read that you found our hotel to be a ‘lovely hotel’ and that you gave a warm evaluation of our staff.We are also glad to hear that you enjoyed our breakfast.On the other hand, we apologise for the inconvenience caused by the slippers in the breakfast room. We ask our guests not to move around the hotel in room slippers. We would be grateful for your understanding.We will continue to make every effort to provide you with a pleasant stay in the future.We look forward to welcoming you again.Front desk Katagiri
Anonymous User
Standard Twin Room-Smoking
Stayed in Apr 2025
Couple
22 reviews
10/10
Outstanding
Posted on Jun 12, 2025
The hotel's location is super convenient; it's a 10-minute walk to the harbor and right next to the shopping street, making dining and shopping a breeze. The room was spacious too, and the breakfast tasted pretty good – I recommend the curry rice!
Original textTranslated by Google
Response from Property: 非常感謝您入住 Rihga Hotel Zest Takamatsu。我們也要再次感謝您對我們的位置、客房和早餐的正面評價。我們很高興聽到您對我們的早餐以及前往港口和購物區的交通感到滿意。尤其是您推薦的咖哩飯是我們廚師的拿手菜之一,受到許多客人的好評。希望您來到高松時能再次光臨。全體員工期待再次為您服務。前台 片桐
Andlen
Triple Room - Non-Smoking
Stayed in Dec 2025
Traveling with friends
8 reviews
9.0/10
Great
Posted on Feb 1, 2026
Convenient in transportation and close to shopping and eating districts.
Response from Property: Thank you for staying at the Riga Hotel Zest Takamatsu.We are also delighted to hear that you were satisfied with our hotel’s location. Our convenient transportation links and easy access to shopping and dining districts are among the highlights of our hotel.We will continue to strive to improve our services so that our guests can enjoy a comfortable stay.We hope you will choose to stay with us again the next time you visit Takamatsu.Front Desk, Katagiri
Guest User
Twin Room With Tatami Area
Stayed in Sep 2025
Family
5 reviews
6.0/10
Posted on Dec 31, 2025
There is an unpleasant smell in the room all time, prob from the bathroom sewage system. Room size is acceptable. V small parking lot also.
Response from Property: Thank you for staying at Riga Hotel Zest Takamatsu.We sincerely apologize for the unpleasant odor in your room during your stay. We will immediately investigate the cause, including the bathroom drainage system, and take steps to prevent this from happening again.We also apologize for the inconvenience regarding the parking lot. We take your feedback seriously and will use it to guide our future improvements.We are committed to improving our services so that you can continue to enjoy a comfortable stay with us.We would be delighted if you would choose to stay with us again in the future.Front Desk, KatagiriTranslated with DeepL.com (free version)