I stayed at Ananea beyond for two nights during my birthday celebration with my husband. Overall, we had a pleasant and relaxing experience.
The service was excellent, and we were welcomed with genuine smiles from every staff member we encountered. During check-in a short-haired lady at the lobby provided us with a warm welcome, complete information, and professional service. After that, Paul assisted us with our luggage and gave us a detailed introduction to the resort facilities as well as our villa.
One of the highlights of our stay was the Pool Bar. The swimming pool was spacious and very clean. We had the opportunity to try several drinks prepared by Marwin, and they were absolutely delicious. We ended up having 4–6 drinks .He always served us with a friendly smile and showed great passion and attention when preparing our beverages.
Unfortunately, we did not get a chance to experience the Kanda spa. When we checked in the spa between 3:00 PM and 6:00 PM, it was closed due to a photo shoot and promotional activities, if I remember correctly. As a result both of us missed the opportunity to enjoy a relaxing spa treatment during our stay.
The breakfast selection was somewhat limited, although the food tasted good and the restaurant staff provided excellent service.
The resort itself is peaceful and quiet, making it a great place to unwind and escape from work-related stress. Our villa was very spacious and well-equipped with amenities.
However, there are a few areas that could be improved. Housekeeping standards were not as detailed as expected. The bed linens had several visible stains from previous use before our arrival. Complimentary bottled water was not replenished during our stay .we only received four bottles for the entire two-night stay. Used drinking glasses were also not replaced. In the evenings, some of the pathways leading back to the villas felt quite dark. Additionally, several villas were undergoing renovation during our visit, and there were quite a lot of mosquitoes around the property.
Despite these minor issues, we had a wonderful stay thanks to the outstanding hospitality of the staff. We appreciate their kindness and dedication
