This is my third time in Khao Lak, but my first stay at this hotel. Overall, it was excellent! The staff in every department were friendly and cheerful. There are plenty of activities at the hotel, making it perfect for anyone who wants to spend their vacation relaxing without getting bored.
The hotel has a large main pool and separate pools for each building.
Breakfast was great with a wide variety of choices. There was also a fresh coffee machine that looked quite standard and good quality.
The hotel property is quite deep. If you walk from the front of the hotel to the beach, it's a bit of a trek. If you have luggage, you'll have to drag it a fair distance. However, the hotel offers a buggy service to pick you up from your building; you can call for it anytime. But when we checked out, we were in a hurry, so we ended up walking and dragging our bags ourselves because the staff said the buggy would take about 10 minutes to arrive.
Another thing is that during checkout, the staff mentioned we had to wait about 7 minutes for housekeeping to check the room (so allow extra time if you're in a rush).
If I have the chance, I would definitely stay here again.
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